Since the lobby is located on the 7th floor of the cocono susukino building, elevators (shared with the cinemas) can get a little slow and busy during the weekends.

Right at the center of Susukino. Travelling all over sapporo was a breeze. Despite being in the busy intersection I could walk around even late at night. Staff were also very helpful, spoke great English as well. We somehow set off our smoke alarm in the room and it was promptly attended to by the staff.

Stayed in August 2025

Great location, with direct access to tram and train station. Love the onsen spa

Stayed in August 2025

The fridge wasn’t cold enough.

The room was spacious, stylish and clean. There were even coffee tables and sofa. And the city view was nice! If you’re going to drive here, make sure to park at the hotel’s suggested parking lot “in the first place”, it’s a lot cheaper and the hotel even gives a discount. Do not park otherwise even for a little while, it’s wild out there!

Stayed in August 2025

Nothing to dislike

Location was brilliant

Stayed in August 2025

Spacious room, convenience - located above a mall with supermarket and lawson, connected to the train station. Loved everything!!

Stayed in July 2025

Sound insulation - still can hear the street noise

Location and big bath

Stayed in August 2025

Need to take 2 elevators to get to the room: one at the shopping mall and another one at the hotel (reception is located on the 7th floor of the building)

Bed was comfortable Spacious room Location is very good: metro right outside the door, 10 minute walk to Odori and 15 to Sapporo station, plenty of restaurants around, including the ramen alley Free water every day Airport bus also stops near the hotel

Stayed in August 2025

The parking was annoying. First, you still have to pay even though it's only for hotel guests. Second the parking attendant tried to charge us for 6 nights when we only used it for 2, and had already told the front desk which nights we were using the car park. Third, paying for the car park is really annoying if you don't have cash. Despite the machine seemingly having the option for contactless card payment, we still had to scan a QR code that took you to a website for payment

Room was clean and the staff were very helpful. Great location right in the nightlife district. Close to Ramen Alley too

Stayed in August 2025

Cannot pay to use the spa. The breakfast variety should evolve. Longer staying guests get bored with almost the same breakfast menu daily. But the span of variety breakfast menu is quite desirable.

My repeat stay, like the vibes of the location. Though it's quite a touristy area, there are many local drinking holes and restaurants where locals visit. The shopping mall & supermarket integrated within the hotel is a bonus.

Stayed in July 2025

None

Location

Stayed in July 2025

It is everything you expect of a 5*. The breakfast is lovely. I had some business to complete and the front desk helped with printing documents and pointing me in the right direction at like 2am!

Stayed in July 2025

convenient location, many shops nearby, new modern and clean, friendly staff

Stayed in July 2025

Rooftop viewing deck didn't allow any food or drinks.

Newly built modern hotel with decent sized rooms and floor to ceiling views. Fantastic location right above subway station and nearby countless stores and restaurants.

Stayed in July 2025

Amazing hotel - perfect in every way. Great views from the room, and amazing views from the sky terrace. One of those rare hotels that are so much better than expected. And perfect location above the shopping mall. Would stay here again if ever in Sapporo

Stayed in July 2025

Hygiene can be a little better.

The room was very quiet despite being in the heartland of shopping malls. However, we found that the toilet was not very thoroughly cleaned.

Stayed in July 2025

Nothing

Very good location

Stayed in July 2025

Our rooms are not very big but it is expected in big city location in Japan.

We love the location. Walking distance to many restaurants, shops, and public transportation. The mall below the hotel is very nice with lots of good bakeries, restaurants, food court, shops, and supermarket. Hotel staff are very helpful, friendly and nice. Hotel is still very new and clean. The connecting rooms are a big plus for my family of four. The coin laundry inside the hotel is a plus for us too. We will stay here again when we come back.

Stayed in July 2025

The noise from the billboard advertisement is too loud. Able to hear from our room. 😞

Everything!

Stayed in July 2025

New, good condition, great location

Stayed in July 2025

Na

Na

Stayed in June 2025

A wonderful hotel in the heart of the action in Susukino.. The room overlooked the area, so great at night. The hotel itself is new, clean, and stylish. Rooms are lovely and a good size. One of the best features is that it directly connects to the train station below, so it makes getting to the airport with bags a breeze. There's also a fabulous supermarket in the basement, Daiichi. It's probably one of the best supermarkets I've ever been to in Japan.

Stayed in June 2025

Location , view

Stayed in June 2025

They do not provide water, so you'll have to buy your own.

Location is great and rooms are clean and modern.

Stayed in June 2025

Within the red light district

Clean and well equipped. Room was big enough for the luggage. Netflix available in the room.

Stayed in June 2025