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  5. Reviews of Hotel Select Inn Nagano

Reviews of Hotel Select Inn Nagano This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

380-0822 Nagano, Nagano, Minami-chitosemachi 965 , Japan

#53 of 53 hotels in Nagano

Guests' Choice

Review Score

Based on 66 hotel reviews

5.5

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.9

  • Location

    6.7

  • Facilities

    5.3

  • Staff

    7.2

  • Value for money

    6.3

  • Free Wifi

    8.8

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Showing 1 - 25

  • Reviewed: January 14, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was already mentioned in other reviews, so we were prepared not to expect much. However, there was dust on the walls and shelves, particularly near the fridge.

    The location is easy to find and close to Nagano Station. There are two convenience stores nearby, and you can walk to Zenkouji Temple from the hotel. The bed was comfortable, and even though we requested no room cleaning, we were provided with fresh towels and room wear. Overall, the hotel was a great value for the price we paid.

    Stayed in January 2025

  • Reviewed: October 20, 2024

    5.0
    Except for the uncleaness of the room the remaining provisions are rsther good.
    • Leisure trip
    • Family with young children
    • Semi Double Room - Smoking
    • Stayed 2 nights

    A rather dirty room

    The ceiling of room is dirty and there are cobwebs under the bed and certain areas of the room

    Stayed in October 2024

  • Reviewed: August 18, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Single Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast, room cleanliness, facilities

    Location

    Stayed in August 2024

  • Reviewed: March 25, 2024

    7.0
    Nice hotel. Good price
    • Leisure trip
    • Couple
    • Semi Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was small, room is slightly dated but nice for the price

    Hotel is conveniently located close to station. Staff were helpful, able to leave luggage early morning. Small breakfast provided was tasty.

    Stayed in March 2024

  • Reviewed: January 3, 2024

    5.0
    Good for a solo traveler but not for a family especially with kids
    • Leisure trip
    • Family with young children
    • Semi Double Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are small. We took double and semi-double 2 rooms but surprisingly both the rooms were the same size and small.

    Location

    Stayed in January 2024

  • Reviewed: May 3, 2023

    5.0
    Good value but the rooms are extremely old.
    • Leisure trip
    • Solo traveler
    • Double Room - Smoking
    • Stayed 4 nights

    The rooms were old and outdated. There was dust in many places in my smoking room, it had a very strong odor. Luckily for me everything else still worked.

    Location was good. Price was resonable.

    Stayed in May 2023

  • Reviewed: March 29, 2023

    4.0
    Average
    • Leisure trip
    • Couple
    • Semi Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Mouldy especially in the bathroom. Smoke marks on most things. Very uncomfortable bed, felt the springs digging into me all night.

    Location, only a short walk to train station.

    Stayed in March 2023

  • Reviewed: February 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Semi Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    relatively old

    location

    Stayed in February 2023

  • Reviewed: January 4, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Semi Double Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The facility is OLD. It is quite literally falling apart. There was some mold in the bathroom, and a lot of things are fixed with tape. (Fridge door handle, for example.) The window wouldn't open. Room smelled of tobacco.

    Lovely TV, fast WiFi, great location (5min away from train station, 20 min away from Zenkoji). Free drinks available in the lobby. Heating/aircon and humidifier in the room. Convenience store 50 meters away. Overall, okay for a day or two, and for the price, I would probably return.

    Stayed in January 2023

  • Reviewed: April 30, 2025

    1.0
    Very Poor
    • Family with young children
    • Semi Double Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Poor quality rooma and dirty

    Location

    Stayed in April 2025

  • Reviewed: January 2, 2025

    1.0
    Not good
    • Family with young children
    • Semi Double Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Inside room not good not clean very bad

    Not good inside

    Stayed in January 2025

  • Reviewed: March 5, 2024

    2.0
    Very Poor
    • Business trip
    • Solo traveler
    • Semi Double Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean

    Stayed in March 2024

  • Reviewed: February 15, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Unbelievably uncomfortable bed, and only one outlet

    Decent enough location. Very good water pressure

    Stayed in February 2024

  • Reviewed: January 17, 2024

    10
    I love it
    • Leisure trip
    • Couple
    • Semi Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    very good clean and nice

    Stayed in December 2023

  • Reviewed: January 9, 2024

    1.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • Semi Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room is very dirty. I found a few hairs in the bathroom.

    Very convenient location. Good breakfast.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Semi Double Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is very bad. Room is very dirty. Old furniture not cleaned properly.

    The location is good. It is close to the train station.breakfast was good.

    Stayed in January 2024

  • Reviewed: February 23, 2023

    8.0
    In winter should have more blankets.
    • Leisure trip
    • Solo traveler
    • Single Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Floor no 9 . There are noise from some machine all the time .

    Staff very helpful.The tiny breakfast was ok for morning .

    Stayed in February 2023

  • Reviewed: February 8, 2023

    8.0
    Overall, it was a convenient stay with a reasonable price and I would stay there again.
    • Leisure trip
    • Solo traveler
    • Semi Double Room - Smoking
    • Stayed 2 nights

    I think the cleanliness of the room was okay, but it could have been to a better standard. It was nice having tea sachets, but coffee and creamer in my room would have been even better. The smell of cigarettes was a bit strong, however they disclosed that it was a smoking room so it was to be expected. I utilised the room freshener spray that was included to freshen the smell.

    The inclusion of breakfast was a nice addition. The location was very convenient in a central area close to convenience stores, places to eat, shop and it was conveniently close to the station.

    Stayed in February 2023

  • Reviewed: January 15, 2023

    1.0
    It was so bad and so gross, we will never stay here again, worst hotel experience ever.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is very bad. We payed before we arrived via Booking.com, but when we checked in, the lady wanted us to pay again. Only when we said we already paid, she went ahead and checked. Then she asked us if it’s correct we already paid. We were very confused about this. The staff speaks no English, but that is okay if you have Google Translate and/or know a bit of Japanese. Overall, the hotel and interior is old and never updated (but for the cheap price, you don’t expect it to be fancy or new so that’s ok). When we came into the room however, we were just shocked. The main problem is that it’s VERY DIRTY. In the bathroom, there is dirt and mold on the walls and in every corner. We thought maybe these walls are also just old, so to be sure we got a wet towel and cleaned it a bit, and the dirt easily came off the bathroom walls. In the room, there is dust in every corner and even on the wall. There is also dust on the mirrors and headboard of the bed. I wonder if they even changed the bed sheets, as everything in the room felt like it was not cleaned at all. The heater/airconditioner doesn’t work properly. The bed is very uncomfortable, you can literally feel the springs. In the hallway we noticed that it was not cleaned either, there is a lot of dust in every corner and even the elevator doors were dusty. The next morning we went downstairs to have breakfast, but we couldn’t eat it. They only have croissants and bread, but it was so old, it just fell apart when you tried to put jam on it. They do have soup, soft drinks and coffee as well, but that’s it. Overall, it is a relatively cheap stay, but even if it’s cheap, you at least expect it to be clean, even though it’s old. We were very disappointed and were glad to leave. We will never come back.

    The location is good. It is close to the train station and in the centre, so close to shops.

    Stayed in January 2023

  • Reviewed: July 10, 2025

    1.0
    Bad
    • Leisure trip
    • Solo traveler
    • Single Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room looked water damaged, smelled bad and you could feel the springs of the mattress through the linen. This hotel should close down immediately,

    The location is ok. Close to the train station.

    Stayed in July 2025

  • Reviewed: May 20, 2025

    7.0
    Good
    • Business trip
    • Couple
    • Semi Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: May 2, 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: March 23, 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Semi Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 18, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Semi Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

Showing 1 - 25

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