Reviews of Sendai Washington Hotel 4 stars
980-0021 Miyagi, Sendai, Aoba-ku Chuo 4-10-8, Japan

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery convenient right next to the station.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe staff is good
Thank you for staying at the Sendai Washington Hotel. We hope you had a relaxing stay in Sendai. We hope you had a memorable trip. Front Desk Kumagai
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe friendliness of the staff and the japanese style bathroom were great.
The bed was a bit uncomfortable but that just applies to myself as i also sleep bad.
Thank you very much for choosing Sendai Washington Hotel from among the many hotels available. We are very pleased that we were able to meet your expectations regarding the bathroom. A separate bathroom and a large bathtub where you can relax in comfort are some of the things we are proud of at our hotel. We were also very pleased to read the compliments about our staff. However, we apologize for any inconvenience caused to you regarding the bed. We will continue to listen to your feedback and strive to improve our service. Thank you very much for taking the time to post a review. We look forward to welcoming you back soon. Front Desk Nishizaki
Thank you very much for choosing Sendai Washington Hotel from among the many hotels available. We are very pleased that we were able to meet your expectations regarding the bathroom. A separate bathroom and a large bathtub where you can rel… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewGreat location near Sendai station. A good buffet breakfast. Very helpful staff.
As is common in Japan rooms are fairly compact but bathroom was surprisingly spacious.
Thank you for staying with us. We appreciate your kind words. We look forward to seeing you again. Front Desk: Nishizaki
Reviewed: 4 June 2025 · Stayed in June 2025
Verified review地點很好
The room is too small
Thank you very much for staying at Sendai Washington Hotel. We also sincerely appreciate your positive comments about our hotel. We will continue to strive to improve our services so that our customers can use our hotel comfortably. We look forward to seeing you again. Front desk chandra
Thank you very much for staying at Sendai Washington Hotel. We also sincerely appreciate your positive comments about our hotel. We will continue to strive to improve our services so that our customers can use our hotel comfortably. We loo… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewLocation near Sendai station. and there isa convenience store right next to hotel.
Breakfast.
Thank you very much for staying at Sendai Washington Hotel. We also sincerely appreciate your positive comments about our hotel. We will continue to strive to improve our services so that our customers can use our hotel comfortably. We look forward to seeing you again. Front desk TAKAHASHI
Thank you very much for staying at Sendai Washington Hotel. We also sincerely appreciate your positive comments about our hotel. We will continue to strive to improve our services so that our customers can use our hotel comfortably. We look… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewGreat location, close to Sendai Station and shopping etc. Helpful staff.
Room do not have a lot of natural light. Quite dark. Beds not overly comfortable.
Thank you for staying at Sendai Washington Hotel. We are very happy to read your compliments. The location has been well received by other guests. We are relieved to hear that you had a relaxing stay. However, we sincerely apologize for any inconvenience caused regarding the lighting and bed. Thank you for your valuable feedback. We hope to have your continued patronage of Sendai Washington Hotel. front desk NOMURA
Thank you for staying at Sendai Washington Hotel. We are very happy to read your compliments. The location has been well received by other guests. We are relieved to hear that you had a relaxing stay. However, we sincerely apologize for any… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified review1. breakfast has good variety and quality 2. free all-day coffee 3. cleanliness of room and bathroom 4. honest housekeeping staff - i dropped bracelet in my room and staff returned it to front desk after i checked out. most grateful.
room faced airwell and construction scaffolding
Thank you very much for staying at the Sendai Washington Hotel. We are also very happy to receive your compliments regarding our hotel. We are very relieved to hear that you had a relaxing stay. However, we apologize for the inconvenience caused by the dirty air vents and the scaffolding. We will continue to strive to improve our services so that you will be satisfied in the future. We hope you will use our hotel again when you visit Sendai. We look forward to seeing you again.
Thank you very much for staying at the Sendai Washington Hotel. We are also very happy to receive your compliments regarding our hotel. We are very relieved to hear that you had a relaxing stay. However, we apologize for the inconvenience c… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewNice location good breakfast
Main road so noisy if u have window open
Thank you very much for choosing Sendai Washington Hotel from among the many hotels available. Thank you very much for taking the time to post a review. We look forward to welcoming you back to our hotel again. Front Chandra
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in January 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewThe room was pleasant and it was a very comfortable size for one person. Very nice bathroom design with the toilet in a separate area to the shower/bath. There is a FamilyMart next to the hotel.
No English TV channels was a bummer for me.
Konotabiha-sū aru hoteru no naka kara Sendai Washinton hoteru ni go shukuhaku itadaki makotoni arigatōgozaimasu. Eigo no terebi chan'neru ga nakatta koto, mōshiwakegozaimasen. Kongo no kentō kadai sa sete itadakimasu. Kaigai no okyakusama ga fuete orimasunode shōrai-teki ni hitsuyōna koto to omotte orimasu. Mata, Nihon ni soshite Sendai ni kuru kikai ga gozaimashitara o kigaru ni o tachiyori kudasai. Omenikakareru hi o omachi shite orimasu. さらに表示 182 / 5,000 Thank you for choosing to stay at the Sendai Washington Hotel from among the many hotels available. We apologize for the lack of English TV channels. We will consider this in the future. With the number of overseas guests increasing, we believe this will be necessary in the future. If you have the opportunity to come to Japan and Sendai, please feel free to stop by. We look forward to seeing you. FrontDesk KUMAGAI
Konotabiha-sū aru hoteru no naka kara Sendai Washinton hoteru ni go shukuhaku itadaki makotoni arigatōgozaimasu. Eigo no terebi chan'neru ga nakatta koto, mōshiwakegozaimasen. Kongo no kentō kadai sa sete itadakimasu. Kaigai no okyakus… Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewHandy very clean with a good breakfast
Thank you very much for staying at the Sendai Washington Hotel. I was very happy to read your kind words. I am relieved to hear that you had a relaxing time. I hope that you will continue to patronize the Sendai Washington Hotel. front desk NOMURA
Thank you very much for staying at the Sendai Washington Hotel. I was very happy to read your kind words. I am relieved to hear that you had a relaxing time. I hope that you will continue to patronize the Sendai Washington Hotel. front desk… Show more
Reviewed: 1 March 2025 · Stayed in January 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewThe breakfast was amazing. The lobby was beautiful and the staff were kind and attentive.
The beds and pillows were hard. The room was very small and the cost was expensive for the size of the room.
Thank you very much for staying at the Sendai Washington Hotel. We would like to take this opportunity to apologize for making you feel cramped. We will listen sincerely to your opinions regarding cost performance and hope to reflect them in future operations. Generally, Japanese business hotels seem small to foreigners. It is true that the rooms are not particularly spacious, but we would appreciate it if you would carefully consider the room details when choosing a hotel. However, we would like to apologize again for disappointing you, as you made a reservation. FrontDesk KUMAGAI
Thank you very much for staying at the Sendai Washington Hotel. We would like to take this opportunity to apologize for making you feel cramped. We will listen sincerely to your opinions regarding cost performance and hope to reflect them i… Show more
Reviewed: 13 January 2025 · Stayed in December 2024
Verified reviewFriendly staff, next to convenience store which can access via hotel lobby
There’s no smoking room remark when we book the room. We were told that our reservation was smoking room at check in counter and not able to change due to new year holiday full booking.
Thank you very much for staying at the Sendai Washington Hotel. We are glad to hear that you had a relaxing time. We hope that you will continue to patronize the Sendai Washington Hotel. front desk NOMURA