Reviews of Sengokuhara Shinanoki Ichinoyu 4 stars
250-0631 Kanagawa, Hakone, Sengokuhara 940-2 , Japan

Loading
Guests also reviewed these properties:
Diano Marina, Italy
Puno, Peru
Pasito Blanco, Spain
Paraty, Brazil
Marnhull, United Kingdom
Florence, Italy
Nha Trang, Vietnam
Benaulim, India
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewOur stay was great! The room was spacious and comfortable, with good amenities. It was super quiet and serene and it was lovely to relax in our private bath. Dinner and breakfast were interesting to expetience, very traditional with lots of things to try.
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in June 2025
Verified reviewBeautiful room with private onsen. The location was right by a bus stop and we didn’t find it too difficult to move around Hakone with using public transportation. We had the dinner one night and it was great
Nothing!
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewAmazing staying experience with awesome food... Dinner n breakfast were so good!!!
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat staff, friendly, helpful, perfect service. Dinner and breakfast are balanced and delicious
Nothing
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewOur first trip to Japan and the first time staying at a ryokan. All the staff was nice and friendly. We had breakfast and dinner included, which is a feast! We chose a room with private onsen which was nice.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewHot spring is great
Dinner time is a bit late
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect for a relaxing couple of days. Breakfast and dinner were traditional Japanese style and absolutely delicious- I really recommend trying them both. The private onsen was amazing after a long day walking. Staff were friendly and helpful.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewPoints for the authentic japan-experience: Onsen, japanese breakfast etc. But the japanese beds (Thin madrasses on the floor) wasn't comfortable. Hakone area was fantastic!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewUnique experience. Immerse yourself in the Japanese culture and traditions. We really enjoyed our stay here. We appreciated the fact that we had our own private onsen. Room was very comfortable and clean. Breakfast was delicious. The staff at the reception/restaurant very polite and helpful. Easy access to the accommodation. We took a ride by bus from Odawara. Very scenic! Beautiful place! We strongly recommend this ryokan.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe staff were very helpful and enabled us to check-in earlier than planned. The private onsen baths in the rooms were very relaxing and we enjoyed the Japanese breakfast.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewDinner and breakfast were filling and delicious. unique experience. Private onsen was great.
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewThe private onsens were magnificent. The staff was incredibly helpful. Beautiful rooms. The location was quite peaceful, but close to many of the tourist locations.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewNight 1 dinner was great and the private onsen was fun. There’s also two public onens for women, one inside and one outside. Rooms were spacious and the complex felt tranquil. The bus stop is just in front of the hotel.
Breakfast & night 2 dinner weren’t our favourite but still a fun experience. Shower is a little wet room just by the onsen - so not the most luxurious but perfectly functional.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewWhat an experience!!!the kids room is fabulous, my little ones enjoyed so much! And the private onsen as well as the public one, quiet and relaxing The food- OMG, out of words
Nothing
Reviewed: 13 July 2025 · Stayed in May 2025
Verified reviewBeautiful onsen in Hakone. Our room had a private onsen, which we used extensively. The breakfast was a cultural shock for us, but it was delicious. Room size was great, and very comfortable. Would definitely stay there again.
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewQuite , clean beautiful place to stay
Hot tub water went cold, but staff fixed it.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewWonderful Place in Beautiful Nature! We stayed in a room for four with a private onsen and truly enjoyed the hot spring water. Both breakfast and dinner were included in our booking — the food was fresh, delicious and abundant, and the service was genuinely friendly.
The beds and futons were quite hard for us, as we’re used to much softer bedding. The “lounge” where we played card games with the kids lacked style and had no view — the windows were blocked. It has potential to be a much cozier and more inviting space.