Reviews of Shizuru 鴨川 ""旧SGR鴨川""
600-8013 Kyoto, Kyoto, 天王町145-1, Japan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewVery zen, comfortable and good location.
-
Thank you for choosing our hotel. We are very happy to hear that you had a pleasant and “zen” stay at our hotel. Please come back again sometime to see the Kamo River from our room. SGR Kamogawa
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewGreat location, helpful staff, big room, modern and stylish fit out with everything you need
Nothing
Thank you for staying at our hotel. We are very happy that you are satisfied with our hotel location, room size and even our staff. We will be waiting for you again when you have a wonderful trip in Kyoto. Thank you very much. SGR Kamogawa
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewWe absolutely LOVED our stay here. After spending a week staying in a shoebox in Tokyo, the grandeur of this room blew us away! And two bathrooms?! Amazing! The facilities were all fantastic, the location was fabulous. We will absolutely stay here again when we return to Kyoto.
Thank you for staying at our hotel. We are glad you were satisfied with your room. The size of the 67 square meter room you stayed in and the view from your room are the best features of our hotel. Thank you very much for your nice review. We are waiting for you to come back anytime. SGR Kamogawa
Thank you for staying at our hotel. We are glad you were satisfied with your room. The size of the 67 square meter room you stayed in and the view from your room are the best features of our hotel. Thank you very much for your nice review.… Show more
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewIncredible space. Wonderful staff. Fabulous views and location. Facilities are abundant they thought of everything! Perfect stay and absolutely a place we will be returning to.
Thank you for choosing our hotel. We are happy to welcome you in Kyoto too. Your words of satisfaction with everything made us even happier. Please come back next time to spend some relaxing time in Kyoto. We look forward to seeing you again. SGR Kamogawa
Thank you for choosing our hotel. We are happy to welcome you in Kyoto too. Your words of satisfaction with everything made us even happier. Please come back next time to spend some relaxing time in Kyoto. We look forward to seeing you agai… Show more
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewReviewed: 20 October 2024 · Stayed in October 2024
Verified reviewUnbeatable location. Beautifully finished room and the rooftop deck is a perfect spot to watch sunset (or, in fact, anything). Staff are lovely and welcoming. Has a washing machine.
Nothing.
Thank you very much for staying with us.We are very happy that you enjoyed your room and the rooftop.We are truly grateful that you had a wonderful stay.Please come again if you have the opportunity. SGR kamogawa
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewIncredible accommodation, our room overlooking the river. Small hotel with only a handful of rooms. Room is really big and so well designed and so well appointed with everything you could want. Huge bathroom, and a separate second toilet and a laundry such a bonus. Rooftop space was wonderful
No notes
Thank you for staying at our hotel.Since the hotel only has 5 rooms in total, you must have felt a sense of privacy.We also have a washer and dryer for your convenience.The view from the rooftop is also amazing.We're glad you liked it.Please come again. SGR kamogawa
Thank you for staying at our hotel.Since the hotel only has 5 rooms in total, you must have felt a sense of privacy.We also have a washer and dryer for your convenience.The view from the rooftop is also amazing.We're glad you liked it.P… Show more
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 August 2024 · Stayed in May 2024
Verified reviewReviewed: 21 June 2024 · Stayed in June 2024
Verified reviewReviewed: 17 June 2024 · Stayed in May 2024
Verified reviewReception staff was friendly. There was a language barrier but there were printed instructions for everything in English so that addressed the situation.
There was confusion in the written instructions. We thought we had to pick up the keys at a different location than the property site.
Dear Glynis, Thank you for your feedback. We're glad to hear that you found our reception staff friendly and that the printed instructions in English were helpful in overcoming the language barrier. We apologize for any confusion caused by the written instructions regarding key pickup. We will review and clarify our instructions to ensure a smoother check-in process for future guests. We hope to have the opportunity to welcome you back in the future. Best Regards, SGR Kamogawa
Dear Glynis, Thank you for your feedback. We're glad to hear that you found our reception staff friendly and that the printed instructions in English were helpful in overcoming the language barrier. We apologize for any confusion caus… Show more
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewReviewed: 13 June 2024 · Stayed in June 2024
Verified reviewReviewed: 16 April 2024 · Stayed in April 2024
Verified reviewThe room was gorgeous and very big, the bathroom was great. The service was great too. Both men at the front desk were super helpful in every way whether it was helping us book a show to go see or sending our suitcases. It was just a really great space to be in.
Thank you very much for staying at our hotel. Thank you very much for your many compliments. We are very happy and it gives us strength. thank you very much. Also, if you come to Japan, we look forward to staying with you.
Reviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 17 February 2024 · Stayed in February 2024
Verified reviewReviewed: 11 December 2023 · Stayed in December 2023
Verified review