If I had to complain about anything it’d be that the room I booked had a shower head in the tub but nowhere to hang it, which can be annoying if you’re like me and don’t want to hold it the entire time to wash. I can be lazy though. :P

Perhaps I’m biased not being from Japan, but I found this inn to be absolutely lovely. The fresh flowers and calming outdoor gardens were a beautiful touch. Yes, the building is older but I think it reflects a bygone era in its aesthetics - one that I enjoy greatly! The baths were really warm and the sauna was VERY hot (also small, two people max can be in it but this is a smaller inn). It wasn’t unbearable but you may find yourself alternating between the three pools often. The cold pool was the perfect ambient temperature to solve this “dilemma”. Thankfully we lucked out with cool weather for our summer stay. It rained and with the balcony it was quite peaceful to simply sit outside and listen to the sounds as you overlook the forest. The kaseki service was very filling! There were many great local dishes and I found the flavors to blend very well. I love seafood! Breakfast was also lovely. The dishware was gorgeous. I advise one take a taxi out front of Kanagome Station to arrive for convenience, unless you time the bus well. Great location, phenomenal staff (everyone went above and beyond to provide great service), and a truly calming experience. Thank you again and I hope to stay here once more in the future.

Stayed in September 2025

Food was plentiful but some items were not so well executed. Overall still good food

The location and the onsen.

Stayed in May 2025

The one thing they could do is offer better coffee at breakfast. Of course the tea is perfect, but travellers sometimes need coffee to get started ...

This onsen hotel is aimed at the local market, but they are extremely welcoming to the occasional foreign visitor. The hotel is impeccably kept. Meals are superb, and the spa facilities are idyllic. Nearby thousand-year-old Buddhist temple under towering trees is a top sight.

Stayed in May 2025

The hotel is slightly old but is kept at top notch condition and everything is extremely clean.

Excellent 5 star service from staff. It's japanese hospitality at its finest ! Food was well curated, onsen was beautiful and just touched by how the staff were all so kind and hospitable. Even the General Manager himself came to each customer to greet them. Amneties that were provided were of highest quality. I fully recommend them

Stayed in April 2025

Special othentic hotel, lovely place with wild nature views, kind and helpfull staff. A very uniqe pablic bath with forest view. Great japaneas breakfast.

Stayed in April 2025

Our stay was one of the most eye-opening and interesting experiences. It was a true privilege to stay here. Every detail was immaculate and purposeful. Meals were orchestrated with beauty and left nothing else to be desired. The staff was excellent and made us feel like we were truly at home despite the language barrier. They went above and beyond to see to it that we got to our next destination once we checked out. This was a true once in a lifetime opportunity that will never be forgotten!

Stayed in April 2025

Nothing.

Amazing stay, offering a unique and traditional hospitality experience. The dinner, as well as the breakfast, is incredible with a lot of different tastes. The Onsen with outdoor areas is perfect to soak in after a long day.

Stayed in January 2025

The most amazing stay. Our room had a beautiful mountain view. The staff were friendly. Our dinner and breakfast experience was a highlight of our trip!

Stayed in November 2024

Nothing

We had an exceptional experience Futari Shizuka. The staff were very friendly and we had lovely Japanese ladies who personally showed us to our rooms and made tea for us, and offered local Japanese snacks. We had a lovely chat, albeit limited English from them. Dinner and breakfast were served in a private room, food and service were awesome! We had a birthday celebration and they prepared a lovely cake for us. We had such a wonderful stay that we are still reminiscing weeks after our trip.

Stayed in December 2024

The food was excellent, it is in a beautiful location, and they have great facilities for dogs!

Stayed in November 2024

Room was too small for two friends travelling together, communication before arrival was very difficult (I wrote in English and replies were in Japanese). It’s a challenge to get to with public transportation.

Fabulous food, wonderful onsen, friendly and helpful staff.

Stayed in November 2024

Nothing to complain.

It was easy to locate the place with the on-board computer in the car. We were welcome with hot tea and sweets in our room. The room was huge and we had two separate sleeping areas. The large bathroom came with a wooden tub for in-room ofuru and also two other separate toilets. A small kitchen was available but we did not cook or made any food as dinner was provided. The dinner was meant for a king which we found difficulty completing the full sumptous & luxurious course. Next morning, the breakfast provided was equally good! We enjoyed the indoor and outdoor ofuru too! We will return to this beautiful place if we travel to Nagano again!

Stayed in November 2024

The breakfast and dinner were amazing. Onsen was great

Stayed in October 2024

I tried to be adventurous and try the seafood meals provided but still not to my taste. (That’s a me issue not the property, the meals were so cool )

The outside onsen is amazing. And the location is beautiful recommend a hike around. Loved wearing yukata around the building. The staff were friendly and tried to be helpful despite the language barrier (have Google translate at the ready)

Stayed in October 2024

Really nice ryokan with delicious food and onsen

Stayed in August 2024

Great staff , amazing dinner , the best we had in Japan , location is great and onsen is wonderful

Stayed in August 2024

Nothing

Had an amazing stay. The staff were all exceptional and welcoming. The traditional japanese breakfast and dinner were the best we had in japan. The Onsen was beautiful.

Stayed in May 2024

Nothing.

Everything’s top notch and beautiful. The food is great, the location couldn’t be better, right next to a bus stop by the river, with views to the central alps and the woods. The staff is so polite and helpful. They go the extra mile to make you feel welcome.

Stayed in May 2024

We loved the dinner served, the wonderful onsen, and the serene location very close to the bus station for the Kmagatake Ropeway. The service was impeccable as well.

Stayed in April 2024

The staff was very nice The facilities and the room felt a bit old. Dinner and breakfast was good and traditional Japanese style.

Stayed in March 2025

There are no comments available for this review

Stayed in September 2025

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in June 2025