We stayed in a traditional room, which was spacious and comfortable. The private onsen is easy to reserve and you can go there without leaving the building. Although there is no staff, the check in process was quite easy.

Stayed in March 2025

Like the authority of the place, disliked the stairs as had to lug 2 suitcases up 2 floors no lift. No showers in the room.

Stayed in April 2025

Room was nice and clean and cosy with a little table plus seats and rolled up mats for the beds. There are two private onsens at the hotel which are available to book. They also provide the key and authentic getup of robes and sandals so you can look the part when you visit all 9 local onsens to secure good health and fortune. There is no staff available onsite to assist with check in, which is done via a computer and locked box system. The system didn’t work when I tried to check in and I had to call up someone for assistance. The place is situated less than 50 metres to the nearest bus stop to take you into Yudanaka station, the snow monkeys or onto the mountains of Shiga Kogen. Limited convenience stores availability nearby so load up in Yudanaka before you arrive. There is a few cute little mom and pop restaurants, cafes and bars nearby where you will be well taken care of.

Stayed in February 2025

No on-site staff, and the check-in by computer didn't work. Fortunately staff were available by phone, so it only caused a delay.

Good location with easy access to hot springs and the bus.

Stayed in March 2025

Check in is self check in need enter your mobile number and scan your passport under some gear like a table top lamp

Location is great from train station got on local bus off bus only walked back for five metres just on the street level you can find the entrance of hotel

Stayed in March 2025

The self check in was not working. However, there is a phone to call staff who addressed the issue immediately.

Quaint, characterful, traditional ryoken. Two private onsens and an underground passageway to a charming bar and public onsens.

Stayed in March 2025

Room and location was very good

Stayed in February 2025

Check in isn’t until 4pm and it is self check in which didn’t work-no QR code sent from booking.com, and it didn’t recognise my phone number. Quite distressing when it’s getting dark and it’s -1 outside. The maps for restaurants were very difficult to read and hopelessly out of date - and in this village you really need to know where the restaurants are!

Two private onsen were a bonus. Local bus stop right out front.

Stayed in February 2025

There were no staff so our room didn’t get cleaned and the check in was a little confusing, when you get there you need to use your phone number if it doesn’t work.

They had a private onsen that we would book out a time slot each day. They gave us the key to the town’s onsens. Right next to a bus stop too.

Stayed in February 2025

No shower in the room. Water sink does not have warm water. No staff at the counter.

I loved that we get to book our private onsen, and they provided key to 9 public onsen! Right by bus stop. Loved wearing the traditional Japanese clothing.

Stayed in February 2025

Very pricey for such a Ryokan.

My main purpose of visit is the onsen. The room was quite old with tatami flooring and futon bed.

Stayed in January 2025

No staff on site to ask questions or get help with anything

Clean, quiet, traditional good location

Stayed in December 2024

One of our rooms wasn’t that well insulated against cold, noise & light.

Private onsens. Lovely staff. Standing bar.

Stayed in January 2025

Well... I understand the hotel is a bit old, I can get past that. What annoyed me is that it said we would get fresh towels daily, and our towels weren't changed. With using the onsens, this would have been nice. Our bins weren't emptied either. Considering there arent many restaurant options in Shibu Onsen and the hotel doesn't serve food, we mostly had take out in our room. The bins are tiny and trash piled up quickly. Since there is no staff available, there wasn't anyone to ask for these two things (we tried the designated phone downstairs once, but no one picked up). I also do think this should just be provided in a daily room clean. It is a small effort that makes a big difference. Other than that lots of loud buzzing from air vents and such, quite noisy for sleeping. I stayed in ho(s)tels which were way better value for money.

The room was clean and cozy even though it was old. The smaller onsen is quite nice. The hotel has a lot of potential to be really good. It is conveniently close to the snow monkeys and gives good acces to skiing as well.

Stayed in January 2025

Some staining around curtains cushions etc, was one of the most expensive place for us. However bumped into other couples and they said this place was far better than others around town.

Traditional, can have private Onsen and has bar underneath

Stayed in January 2025

Basically there is no staff, so you don’t get support unless you call a phone number. This means that check-in time is strict, which isn’t always a good thing.

Classic Ryokan with a reasonable price in Shibu Onsen. It features 2 private onsen that you can book during your stay. In the room you will find the yutaka and keys for visiting the 9 public onsen of the village. The tunnel connecting the hotel with their bar is charming.

Stayed in January 2025

The private onsens

Stayed in January 2025

We really liked that there were 2 onsens that could be privately booked for free as part of the hotel stay. The hotel also give you a key to access all 9 onsens in the onsen town and is located with very close proximity to these. It was also really cool accessing the private onsens through an underground passage way and this also led to the main street and a small bar. The beds were comfortable and the room was spacious with an area to pack the bedding away into and also the suitcases.

Stayed in January 2025

There was no staff to help with check in and signage to show that we were even in the right hotel was minimal.

I loved the traditional decor and beds were super comfy. Although room was small it had everything we needed. Onsen was amazing, wish we could have spent more time.

Stayed in December 2024

Looks like still under renovation the shared bathroom/Onsen were like public ones as old but I guess authentic

Location and value for money

Stayed in January 2025

Out of date. But ok .

Stayed in December 2024

Slipper sizes a bit on the small side

Lovely cozy, warm and inviting. Being able to leave our bags at reception while we went to check out the snow monkeys👌. Also the staff at the standing bar were awesome. Wagyu skewers washed down with a local Shiga Kogen ale was delicious. Relaxing in the various Onsens around the town is great as well as using the private one at Kadoya. Bus stop right outside was awesome.

Stayed in December 2024

Of the 2 private hot baths, the smaller one is great. Easy self check in

Stayed in May 2024

Lack of information on where to find restaurants close to accommodation.

Enjoyed the authentic experience and proximity to the Onsens.

Stayed in March 2024