381-0401 Nagano, Yamanouchi, Hirao 7148-23, Japan
#27 of 79 hotels in Yamanouchi
Guests' ChoiceBased on 66 hotel reviews
9.1Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.6
Value for money
9.0
Free WiFi
8.9
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Showing 1 – 25
Reviewed: 14 March 2025
Kimberly
SingaporeDinner was fantastic and varied each night, making every meal a treat. The owners were incredibly friendly and helpful, always ready to assist with any questions. And having Moco, the lovable golden retriever, around was the perfect bonus to our stay. Thank you!
Stayed in March 2025
Reviewed: 27 February 2025
Jeffrey
AustraliaNo toilet in our room. However we acknowledge this is part of the "traditional" design.
We liked the way it was a traditional Japanese place run by Japanese people, with traditional Japanese dinners. We liked the area in the front foyer where we could sit after dinner. Their golden retriever dog 'Moko' is delightful. Easy access to the shuttle bus.
Stayed in February 2025
Reviewed: 27 February 2025
Ian
AustraliaBedding was futons on the floor, but that was part of the traditional experience.
Traditional Japanese style hospitality provided by a family owned and run lodge. Breakfast and dinner included which was an amazing banquet of Japanese food which changed daily. The house dog, a 10 year old Golden Retriever called Moko was delightful and very friendly.
Stayed in February 2025
Reviewed: 23 February 2025
Ursula
United KingdomThere is nothing not to like at Shigakogen Lodge.
We loved everything - from the food, the onsen, the new sauna and especially the owners and Moko!
Stayed in February 2025
Reviewed: 23 February 2025
Oliver
AustraliaIts a bit further away from the central shiga resorts and takes a bit of a bus ride to get there.
The staff was so friendly and welcoming, we loved the daily breakfast and local delicious dinners. It was a great experience for us and the kids having Japanese style rooms and the onsen incl. sauna was amazing after a cold day skiing.
Stayed in January 2025
Reviewed: 22 February 2025
Sook
SingaporeBreakfast and dinner were good
Stayed in January 2025
Reviewed: 10 February 2025
Baughman
United StatesNothing. Great stay.
MOKO!!!!!!!!!!!!! Meals were amazing. Would come back a million times over.
Stayed in February 2025
Reviewed: 6 February 2025
Damian
AustraliaEverything, great location and have now added saunas
Stayed in January 2025
Reviewed: 6 February 2025
Damian
AustraliaGreat hosts friendly and warm , the food is delicious , Moko is great. 100m walk to ski lift. Onsen was great after a day of skiing
Stayed in February 2025
Reviewed: 5 February 2025
John
AustraliaIf you’re a fussy westerner you might not cope with the traditional bedding but we found it fine.
The staff here were lovely and made a big effort to make all the guests feel welcome. They also went out of their way to organise luggage transport for us. The included meals here each night were awesome 😋 Their new outdoor onsen and sauna is worth hitting up. It’s 55’000 yen to hire the whole thing. Pretty cool sitting in the onsen surrounded by snow. Also just a short walk to Yokoteyama or Kumanoyu ski fields, which are both uncrowded gems. If you get a few powder days here you’re in for a treat. Particularly if you’re an intermediate to lower end advanced skier or boarder.
Stayed in January 2025
Reviewed: 2 February 2025
Javier
China/
Excellent
Stayed in February 2025
Reviewed: 1 February 2025
Tracey
AustraliaBeautiful place. Lots of character, with a big open reception and lounge area. Comfortable futons and great Onsens. Loved the 6-7 course dinners and amazing breakfasts. The staff are fabulous, very accommodating and friendly doing all they can to understand non-Japanese speaking guests and provided us with absolutely anything we wanted.
Stayed in January 2025
Reviewed: 29 January 2025
Rafaella
AustraliaHad to walk a little bit to the nearest skifield (up a little snowy hill), but if you just take some shoes to walk in instead of your skiboots you'll be good!
Amazing place! So cozy and welcoming. Staff are so sweet!
Stayed in January 2025
Reviewed: 29 January 2025
Liz
New ZealandN/a
Great location, accommodation, food and hosts. Parking for our car and drying room for ski gear. Fabulous lodge experience.
Stayed in January 2025
Reviewed: 28 January 2025
Michaela
AustraliaThe most amazing hosts. Best food we ate in Japan, was blown away by the quality and quantity of breakfast and dinner.
Stayed in January 2025
Reviewed: 26 January 2025
Dariusz
AustraliaAwesome service and fantastic food
Stayed in January 2025
Reviewed: 26 January 2025
Ozyjoey
AustraliaNot only was the accommodation great but the food was exceptional. Thank you
Stayed in January 2025
Reviewed: 24 January 2025
Hattie
AustraliaNothing!
Meals were brilliant … over and above expectations. Staff were so lovely.
Stayed in January 2025
Reviewed: 24 January 2025
Marika
AustraliaNo didn’t likes, but just worth knowing… Half our family has no experience boarding and skiing, if you’re looking for ski school and English speaking instructors, is hard to find here. One hour bus ride to those options. I tried to do my homework on this before, but miscommunication with language difference meant it didn’t work out. We ended up with a Japanese instructor, but was all a bit hard/not ideal. However if you’re already experienced, it’s an incredible area, runs were very quiet.
The lodge, was very comfortable. Staff friendly and extremely helpful, not much English. The onsen was wonderful and if you’re feeling shy, very easy to find a quiet time to be in there alone. The dinners were incredible, so so many dishes of delicious Japanese food! Amazing! Breakfast is western and Japanese options, kids loved the waffles and pastries!
Stayed in January 2025
Reviewed: 17 January 2025
Dharam
AustraliaNothing
The staff were accommodating to all our needs and were incredibly hard workers. We were made to feel at home by the staff. The onsen was very good. The location was also very good. The friendly dog.
Stayed in January 2025
Reviewed: 12 January 2025
Amelia
AustraliaNothing! But be aware the bathing facilities are onsen style only, and the dinner is a set menu - we loved it, it’s all part of the experience
Great selection for Japanese buffet breakfast, loved the daily dinner menu, futons were comfortable and rooms were large. Owners very helpful with luggage delivery, and made delicious food! Walking distance to two different slopes with a ski room.
Stayed in January 2025
Reviewed: 30 December 2024
Christiana
United StatesWe had checked out, paid our bill in full, and walked down to the bus station. The owner came speeding down to us in his car after we had been waiting at the station for ten minutes, and took my husband back to the hotel to pay more money because he said his wife did not charge us the right amount. The issue was the bus was arriving and now my husband is gone. If they had made that mistake they shouldn’t be chasing after us to get more money and make us miss our bus. We purposely checked out early to make sure we would have plenty of time to make the bus. If it wasn’t for this mistake they made after we had checked out and paid our bill we would give it ten stars rating. For goodness sake if an owner makes a mistake accept the responsibility for it.
The location to the ski slopes and ski rental shop, as well as the new hot pools were all very nice. The meals were also very elaborate and incredible.
Stayed in December 2024
Reviewed: 3 December 2024
Celia
VietnamNothing !
It was cozy and delicious food
Stayed in December 2024
Reviewed: 11 April 2024
Wai
Hong KongExcellent location for ski. Surprising and excellent breakfast and dinner. Cosy and nice fireplace and common areas for chitchat.
Stayed in April 2024
Showing 1 – 25
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