Reviews of Shimobe Hotel 4 stars
409-2947 Yamanashi, Minobu, Uenotaira 1900, Japan

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Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewWe visited here all the way from Singapore, simply because the delicious grilled Yamame fish. We stayed here for 3 nights to enjoy a getaway from the concrete jungle. The Staffs here are truly friendly and helpful (Yes! I mean EVERY!) ! We enjoy hot spring egg, foot bath, private bath, table tennis, fishing, fireworks, drum show... a lot of activity there! (Some may charge varies with reasonable price) Thank you Shimobe hotel to give me a great vacation!
WiFi connection is not that good but it reminds me to fully enjoy a chilled lifestyle.
Amazing!You came from Singapore just to eat Yamame fish! We are very pleased that you came so far. I too would love to go to Singapore for the delicious Chilli Crabs from the food stalls. once again,thank you very much for having stayed at Shimobe Hotel, and taking the time to write a review about your recent stay. We are thrilled to hear that you have enjoyed staying here, especially the hot spring egg, foot bath, private bath, table tennis, fishing, fireworks, drum show. Your comment concerning our staffs is also much appreciated. We will continue our efforts to provide the best service for our guests. Again, our sincere thanks for the comment you gave us. We sincerely look forward to your next stay with us.
Amazing!You came from Singapore just to eat Yamame fish! We are very pleased that you came so far. I too would love to go to Singapore for the delicious Chilli Crabs from the food stalls. once again,thank you very much for having stayed a… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBeautiful relaxing spa-like experience. Staff and service were fantastic and kind/accommodating to our different requests. The Yakutas were clean and comfortable. The onsens and foot bath were wonderful especially the private onsen which was large and luxurious, well worth the booking fee. On-site massage therapist was a nice touch and several from our party took advantage of it. Drum show and mochi demonstration were entertaining. The special entree add-on’s for dinner were delicious (sukiyaki, beef rice bowl, sashimi) but suggest to reach out to guests beforehand to order for the first night. Since you have to order the day before we did not get to have these specials on our first night.
Buffet options were a bit lacking at dinner and breakfast, definitely more on the traditional side. Coffee in lobby not available until 3 pm. In-room DIY drip coffee was difficulty to figure out and was weak coffee. For mochi show, the hotel could consider offering a small sample of mochi at the end, as the show ended a little abruptly. Foot bath water temperature was extremely hot. Though the view and experience was wonderful, having the temperature just a couple degrees cooler would be more comfortable for most guests. More slipper sizes (smaller adults) would be helpful.
Thank you very much for having stayed at Shimobe Hotel, and taking the time to write a review about your recent stay. We are thrilled to hear that you have enjoyed staying here, especially the private bath. Your comment concerning drum show and mochi demonstration is also much appreciated. The special additional menu for dinner is a service that is applied to dinner from the second night onward for guests staying two nights or more. Therefore, it is not offered for the first night. Explanation Our prior explanation was insufficient. We will continue our efforts to provide the best service for our guests. Again, our sincere thanks for the comment you gave us. We sincerely look forward to your next stay with us.
Thank you very much for having stayed at Shimobe Hotel, and taking the time to write a review about your recent stay. We are thrilled to hear that you have enjoyed staying here, especially the private bath. Your comment concerning drum show… Show more
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewlocation, space, facilities, friendly staff, food, Japanese style room was an amazing experience. I enjoyed the most the in hotel private onsen facility which I booked during my stay. complementary ice cream fridge, traditional drum show. dinner buffet had various food options including international food i appreciated having chicken tikka there.
nothing negative to highlight.
Thank you very much for coming to Shimobe Hotel. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with for services we provided, such as private bath. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit We are so glad that you liked the chicken tikka, which we Japanese also love. maasalaamah
Thank you very much for coming to Shimobe Hotel. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with for services we provided, such as private bath. We will continu… Show more
Reviewed: 8 November 2024 · Stayed in November 2024
Verified reviewWell, I havent seen such polite and helpful staff in my lifez thanks for the wonderful stay! Worth every penny
Thank you very much for coming to Shimobe Hotel. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with friendliness of our staff. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit. tekrar görüşene kadar
Thank you very much for coming to Shimobe Hotel. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with friendliness of our staff. We will continue our effort to provide … Show more
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewClose to the train station
Thank you very much for having stayed at Shimobe Hotel. We are glad that you liked the close proximity to hotel and train station. I feel that the close proximity to hotel and train station is one of the attractions. Our warm hospitality awaits your return sometime soon.
Thank you very much for having stayed at Shimobe Hotel. We are glad that you liked the close proximity to hotel and train station. I feel that the close proximity to hotel and train station is one of the attractions. Our warm hospitality a… Show more
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewEverything was great, very attentive staff, good facilities and good food.
All good!
Sehr geehrter Herr , Thank you very much for coming to Shimobe Hotel. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit.
Sehr geehrter Herr , Thank you very much for coming to Shimobe Hotel. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied. We will continue our effort to provide the best s… Show more
Reviewed: 6 July 2024 · Stayed in May 2024
Verified reviewReviewed: 19 April 2024 · Stayed in April 2024
Verified reviewGreat experience of Japanese onsen, delicious dinner and breakasft buffet, great outdoor onsen, traditional rooms, not crowded. Ice cresm for free, mochi making and happy hour with footbath included. Lots to enjoy!
Nothing, it is an older hotel but perfectly kept.
Thank you for sharing your review with us. And thank you very much for having stayed at. I’d like to use your comment as a reference. Our warm hospitality awaits your return sometime soon.
Reviewed: 14 April 2024 · Stayed in April 2024
Verified reviewAs an European we loved Shimobe Hotel. We visited hotel to feel like Japanese people during vacation, and it was brilliant. We could dip our feet in hot water watching koi fish pool, we were invited to mash rice to make rice cakes during evening animations, and there is beautiful stone outdoor onsen. Everything was far beyond our expectations, and I recommend Shimobe Hotel to everyone seeking calmness, relax and friendly atmosphere in traditional Japanese style
Thank you very much for coming to Shimobe Hotel. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with Wide range. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit. By the way...you also enjoyed playing table tennis, didn't you?
Thank you very much for coming to Shimobe Hotel. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with Wide range. We will continue our effort to provide the best servic… Show more
Reviewed: 20 September 2023 · Stayed in September 2023
Verified review