We had to hand our key into reception every morning when we left the accommodation. When we arrived again in the evening we would collect it from reception and they would return the key with no questions. This felt a bit unsafe as anyone could have asked for our room key.

Bedrooms were very spacious and light. Twin room was perfect for what we needed. Amenities provided were excellent.

Stayed in September 2025

None that matter

Good service and just nice size of the room good shower

Stayed in August 2025

We had room 101 which is on the ground floor right next to the stairs. This meant we had quite a bit of disturbed sleep as there was no elevator/lift and a lot of stomping going on. It's not the hotel's fault (at all!) but something to be aware of.

Great location with easy access to the trains and metro. The 7-11 next door is super handy! Nice to have a separate shower and toilet. Great air con and mini fridge to store water etc. We were able to check in before the check in time as our room was ready, which was fab. We left our bags for a little while upon check out which was also great. Staff were all friendly! We had read the previous comments and were therefore aware if having to leave out room key every time we left so this didn't bother us.

Stayed in August 2025

The room has a smell of humidity. Beds are very tough, like wooden. The room is located in entry level, so the window is looking at a container 15 cm away.

The location is good for transportation and restaurants. Hotel staff is kind and helpful. The air conditioner is efficient.

Stayed in June 2025

Bed was a little hard, but I like hard beds so it did not bother me.

Location. Close to station. Staff nice. . Quiet.

Stayed in May 2025

Only thing I did’t like was leaving the key at the reception. It did’t feel safe enough with staff changing all the time and not checking who’s actually entering inside. I prefer to take care of my key and in case of it being lost just cover the replacement.

Almost everuthing was good, clean, nice staff, great location :)

Stayed in April 2025

The hotel did not have lifts so if you are carrying luggage and get a room on the 1st floor, it can be quiet challenging.

Location was great, within 15mins walk from Shinjuku train station, there was another train station near the hotel "shin-okubo" we ended up using this one, hotel is a 30sec walk from the main street so there was no noise. The main street had countless dining options with Don Quijote store nearby along with many other stores. Great place to stay if you are looking for a good vibe and after 11pm it sort of slows down and gets quiet. Highly recommended for couples and solo travelers but maybe not suitable for family with children depends on their respective perception.

Stayed in April 2025

The window is completely blocked, which can be a bit uncomfortable. can hear noises outside the door too, but doesn't bother me much

great location, the bathroom is compfy, friendly staff

Stayed in April 2025

Great location - very central, close to subway, shops, restaurants and bars and and places we wanted to visit. Staff were friendly and spoke English. There wasn’t a lift so wouldn’t be suitable for someone with mobility problems. We found the room a little stuffy on the first night but turns out we weren’t using the A/c properly so make sure you check with staff about how to use the controls! Would definitely stay there again when visiting Tokyo.

Stayed in March 2025

not at all

location, cleanliness

Stayed in February 2025

The walls are quite thin and you will hear other guests coming and going.

Very convenient location, a short walk from Shin-Okubo station. The room was cosy and comfy.

Stayed in December 2024

Only thing is that there’s no elevator to the 2nd floor and could be hard getting larger luggages up the stairs.

Location - it was very close to the train station and lots of restaurants and convenience store close by

Stayed in December 2024

my room is located on the first floor so whenever people are going up the stairs it is a bit noisy, but bearable.

The room is clean and large. Staff are very nice.

Stayed in December 2024

No space inside or outside shower stall to hang towels or clothes. Clean towels are in a basket on the floor. Perhaps install a couple of hooks on the wall outside the shower door might help to hang a towel and a clean change of clothes.

Location. Room size is ok too

Stayed in November 2024

The beds were that hard, we barely slept. We woke every morning in pain. We asked for a mattress topper, but they didn't have any. My suggestion for them would be to get some, as that is the only thing letting this review down.

The location was excellent, 7 eleven on the corner, and every type of cuisine you can imagine just minutes from the door. The room was spacious compared to some other places we looked at.

Stayed in November 2024

Perfect location for first time in Tokyo - just 2 minutes walk from shin-okubo station providing convenient transportation to all parts of Tokyo and only ten minutes walk from Shinjuku (if you want to return after the last train). Room was clean and had everything we needed. Biggest room we had in Japan for that price. Sports center is close with cheap one day pass options.

Stayed in October 2024

Zero atmosphere. No place to interact with anyone Might be ok depending on your own expectations Staff is professional but not very welcome Not one smile or kind word. Probably not the best place if you want assistance or a warm welcome. Shower's on different floor. Luggage outside of the room in my case at about 40 meters. Although very organized is a bit inconvenient. I found myself coming and going several times.

Super clean Unbeatable location Comfortable pod

Stayed in November 2024

You can hear everyone walking on the second floor and downstairs

Very very convenient location, confortable room

Stayed in October 2024

The area is little bit sketchy, not for everyone.

Good location, close to shinjuku bars. Big and clean room. Nice staff.

Stayed in October 2024

You could hear everything happening next door. We were located on the ground floor and kept getting woken up every time people from the room above walked or used a shower. We do not recommend it for people who are very noise-sensitive or would be jet-lagged after the trip and would need to sleep during the day - we couldn't sleep longer than 9AM because of the noises in the corridor and staff cleaning other rooms.

The staff was really friendly and helpful. The location was amazing - few minutes from JR line station, close to restaurants and supermarkets.

Stayed in October 2024

Great location close to everything you need.

Stayed in September 2024

The walls are thine, and you could hear the neighbours next and above. That was not too bad, but it was annoying.

The location is good, near a train station. The room and bathroom facilities were clean. The staff were nice and helpful.

Stayed in September 2024

There's a bit smell wetness in the common areas.

The location is great! 4 min walk from Shin-Ōkubo station. The neighborhood is lovely as well. The room is quite specious (Tokyo related), the beds are comfortable. The staff are amazing, super helpful!

Stayed in September 2024

The beds were super hard and you could hear people talk loudly in the corridors and hear them walk hard in the rooms above. The light in the outside corridor came in to the room at night and there were no windows to know what the weather was like.

Really good locatio and easy to find. Close to train station and in the middle of fun area. It had nice aircon and had a very good price. The staff was super friendly. The room was spacious

Stayed in July 2024