Reviews of Shin-Yokohama Kokusai Hotel 3 stars

Located very conveniently for Shon-Yokohama station in an area that has a lot of reasonably priced restaurants around and excellent transport links. Staff at reception were very helpful and charmingly polite (as everyone in Japan tends to be).

Doutor Coffee Shop is the only choice for breakfast and it does not open early enough if you are off to catch an early morning train.

The staff Is super nice.

I liked almost everything

Old fashion hotel. Huge room, very comfortable. Just right in the exit of the station. Excellent staff.

Clean and friendly

Location was perfect. Staff even though limited English so helpful.

Cleaning days only every 3 nights.

Great location, 2 minutes from a major station including bullet train connections and direct to airport shuttles. Lots of nearby shops, restaurants and a cafe attached to the building. Staff were friendly and helpful, always welcoming and clearly proud of their jobs. Lots of space in the corner room and while the aircon system was a bit dated, room came with a portable aircon and openable windows for extra air.

The facilities are a little dated- physical key/lock which isn’t a big deal but it made the key with its bulky key a little less convenient to carry around. No power points by the bed but thankfully the room had an extension board, I assume for this very reason. Only real fault was the steep step from the bathroom into the main room, not sure anything could be done about that if it’s just built in such a way, and it wasn’t a deal breaker, just a mild inconvenience.

The staff was the only good part

The room is misleading as it says there’s air conditioning on the booking listing. There is no air-conditioning whatsoever. This would have been an absolute deal breaker had we known. For those booking in anything other than winter good luck. There is only one little fan and I wouldn’t even really consider it a good fan. The room traps heat like nothing I’ve ever been in. So with it being 70° outside, it felt like 82° in the room. There is no circulation even when you open the window to really get that cold air in. So it remains pretty warm for your entire stay. This means sleeping at night absolutely awful, also with having to have the window completely open, you’re letting in mosquitoes. So we got bit several times throughout our stay; for those that have allergies this is also tough. the pillows were very uncomfortable as the Filling was made of cut up plastic straws ( not exaggerating some sort of reusable material campaign) .The bed is very firm, which is pretty common in Japan; so just be aware of that. There’s a few quarks with the shower, it doesn’t bend at all ; so that can get a little tricky. The pricing was pretty high for what I feel like we got, at $135 a night. Honestly, we’ve definitely had better experiences elsewhere, we ran into the issue of being around the cherry blossom season in April ;so lots of things were booked. If you go during this time book several months in advance . We only had a few weeks advance. This also made it very difficult after we arrived as once we found these issues to be problematic with the room; we weren’t able to find any anywhere else to sleep. Wouldn’t stay here again. I do have to say the staff was super nice and having it close to a station and onsite laundry were the highlights.

There wasnt any breakfast. We had taken the non breakfast option.

Breakfast menu and prices should have been advertised.

Excellent location, friendly staff, amenities included caffiene-free tea options for those who vant have caffiene

Nothing

Location. Great view of Mt Fuji from window. Able to open window right up for fresh air

Extremely hard bed and tiny room. Bathroom very cramped (literally). Couldn’t do more than a night here