Reviews of Nplus Tokyo Akihabara Premium 3 stars
101-0032 Tokyo-to, 2 Chome-16-6 Iwamotochō, Japan
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewClean, nice location, comfortable
Didn’t have an outlet in the bathroom, at least I didn’t find one
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewIt is located in Iwamotocho, a quiet neighborhood, right next to Akihabara. It is a 7 minute walk to the nearest subway stop. It is spacious, good for a family of 5 with young kids like ours. There is a washing machine in the apartment and the staff lent us a drying rack to hang laundry which was very convenient for our long stay.
Thank you very much for staying at N+Hotel Akihabara Premium from among the many hotels. Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are truly delighted to hear that you and your family enjoyed the spacious accommodation and found it well-suited for your needs, especially traveling with young children. Our location in Iwamotocho indeed offers a peaceful atmosphere while remaining incredibly convenient to vibrant areas like Akihabara, and we are very glad you appreciated this balance. It’s also wonderful to know that you found the apartment practical for an extended stay, particularly with amenities like the washing machine and the drying rack provided by our staff. We always strive to make longer stays as comfortable as possible, and your kind words reaffirm our efforts. Thank you once again for your valuable feedback. It was a pleasure hosting your family, and we look forward to welcoming you back on your next visit to Tokyo.
Thank you very much for staying at N+Hotel Akihabara Premium from among the many hotels. Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are truly delighted to hear that you and your fami… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe apartment was very nice, large enough and equipped! One bathroom with one mirror makes it a bit tough for 5 people, but we managed.
Staff is not always at the property with lack of English. Hard to understand that if you need towels or cleanup you need to put the sign downstairs…
Thank you for taking the time to share your feedback about your recent stay with us. We’re delighted to hear that you found the apartment nice, spacious, and well-equipped. We apologize for any inconvenience caused by the single bathroom setup and the communication challenges with our staff. Your comments are truly valuable, and we’ll certainly look into ways to improve our service, including clearer instructions for housekeeping requests and enhancing language support. If you need towels please put the cleaning card on the shelf in the lobby,our staff will do it. Because our staff is cleaning the room at that time, so you did not see them. We appreciate your understanding and are glad you still managed to enjoy your stay. Should your travels bring you back to the area, we’d love the opportunity to welcome you again and provide an even smoother experience.
Thank you for taking the time to share your feedback about your recent stay with us. We’re delighted to hear that you found the apartment nice, spacious, and well-equipped. We apologize for any inconvenience caused by the single bathroom se… Show more
Reviewed: 20 July 2025 · Stayed in May 2025
Verified review- Perfect option for a group of 4. Really spacious and good quality. Safe location. - Prime location - easy to get to anywhere really. - Variety of bed options depending on traveller needs. You can separate the rooms with walls then open the room back up. - Air con was amazing to have, and you could also open the window - Lots of supermarkets nearby and a vending machine upon entry
- We never saw any staff in the place aside from when checking in which was odd. Who knows how we would have got help if we needed it? - There are many cupboards in the kitchen but hardly any equipment, or cutlery etc to use. - It’s about a 10 min walk from a station which feels typical for Tokyo but one to be mindful of.
Thank you for taking the time to share your detailed feedback about your stay with us. We’re delighted to hear that you enjoyed our prime location, spacious accommodations, flexible room layout, and convenient amenities like the air conditioning and nearby supermarkets. It’s wonderful to know these aspects contributed positively to your Tokyo experience! Your comments about the kitchen equipment have also been noted—we have cutlery in other closet. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for an even smoother stay in the future. Please don’t hesitate to contact us directly if there’s anything we can assist with.
Thank you for taking the time to share your detailed feedback about your stay with us. We’re delighted to hear that you enjoyed our prime location, spacious accommodations, flexible room layout, and convenient amenities like the air conditi… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewLocated in quite street but within walking distance to station including akihabara. Very clean and efficient service. Thank you, Wu Yang. Will use the place again for next visit.
Although you can contact the staff if need help, just wish if there is someone to talk to on desk.
Thank you for staying at N+hotel akihabara Premium Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you enjoyed our quiet location, cleanliness, and efficient service,our staff(wu yang )—it’s our pleasure to provide a comfortable stay for our guests. We truly appreciate your kind words about our team, and we’ll be sure to share your compliments with everyone. Regarding your note about having staff at the front desk, we’ll take your suggestion into consideration as we’re always looking for ways to enhance our guests’ experience. It was a pleasure hosting you, and we can’t wait to welcome you back on your next visit to Tokyo! If there’s anything we can do to make your future stays even more enjoyable, please don’t hesitate to let us know.
Thank you for staying at N+hotel akihabara Premium Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you enjoyed our quiet location, cleanliness, and efficient service,our staff(wu yang )—it’s our … Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewBig room
Bathroom because toilette was t sepárate and we was 5
Thank you for staying at N+Hotel Akihabara Premium Thank you for sharing your feedback about your recent stay with us. We’re glad to hear that you found the room spacious, which we hope provided comfort for your group of five. At the same time, we sincerely apologize for any inconvenience caused by the bathroom layout. We understand that having a separate toilet can be important for larger groups, and we appreciate you bringing this to our attention. Your comments help us identify areas where we can improve our guests’ experience.
Thank you for staying at N+Hotel Akihabara Premium Thank you for sharing your feedback about your recent stay with us. We’re glad to hear that you found the room spacious, which we hope provided comfort for your group of five. At the same … Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewStaff was very friendly and accomadating.
The air condition filters were full of dust, so we didnt use it much. The walk to the train station from the hotel is about 15 mins.
Thank you for staying at N+Hotel Akihabara Premium Thank you for sharing your feedback! We’re delighted to hear that our staff made a positive impression with their friendly and welcoming service. Providing exceptional hospitality is always our priority. Regarding the air conditioning filter, we sincerely apologize for the inconvenience. Maintenance checks are regularly scheduled, but we’ll address this immediately to ensure optimal cleanliness and functionality for future guests. As for the location, we’re glad you found the 15-minute walk to the train station convenient. For those preferring quicker access, our front desk is always happy to arrange taxis or provide transit tips. We truly appreciate your stay and hope to welcome you back for an even more comfortable experience!
Thank you for staying at N+Hotel Akihabara Premium Thank you for sharing your feedback! We’re delighted to hear that our staff made a positive impression with their friendly and welcoming service. Providing exceptional hospitality is always… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReally good sized property but a 10 min walk from station. A washer dryer would be perfect and instructions in other languages (English ideal)
Thank you for staying at N+hotel Akihabara Premium Thank you for taking the time to share your review! We’re delighted to hear that you found our property spacious and comfortable. We appreciate your note about the walking distance from the station—while it’s a pleasant 10-minute stroll for many, we’ll certainly take your feedback into consideration for future guest communications. Additionally, we’re glad you mentioned the washer-dryer; we’re currently exploring ways to enhance our in-room amenities, and your suggestion is very helpful! Regarding multilingual instructions, we truly value this insight and will work on providing clearer guides in English and other languages for our international guests. It was a pleasure hosting you, and we hope to welcome you back for an even more seamless stay in the future!
Thank you for staying at N+hotel Akihabara Premium Thank you for taking the time to share your review! We’re delighted to hear that you found our property spacious and comfortable. We appreciate your note about the walking distance from th… Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewThis was a very special appartment to start our tour. Very Japanese! Very clever design! We enjoyed the stay and it perfectly fitted our fathers and sons trip (1 dad & 2 sons; 1 dad & 1 son).
na
Thank you for staying in N+hotel Akihabara Premium Thank you so much for your wonderful feedback! We’re delighted to hear that our apartment provided a special start to your trip and that its Japanese-inspired design added to your experience. It’s heartwarming to know the space worked perfectly for your fathers-and-sons adventure—we designed it with versatility in mind, so it’s truly rewarding to see it meet your needs. We’d be honored to welcome you all back anytime! If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know.
Thank you for staying in N+hotel Akihabara Premium Thank you so much for your wonderful feedback! We’re delighted to hear that our apartment provided a special start to your trip and that its Japanese-inspired design added to your experienc… Show more
Reviewed: 11 May 2025 · Stayed in April 2025
Verified reviewThe property was clean. Good area.
It was a bit small for 6 people
Thank you for your kind words about our cleanliness and excellent location. We’re pleased you appreciated these aspects of your stay. We sincerely apologize that the space felt somewhat cramped for your group of six. Our listing states the apartment comfortably accommodates guests, but we understand space needs can vary depending on luggage and personal preferences. We’ll review our occupancy descriptions to ensure they’re as accurate as possible for future guests. Should your travels bring you back to the area, we’d be happy to recommend one of our larger units that might better suit your group’s needs.
Thank you for your kind words about our cleanliness and excellent location. We’re pleased you appreciated these aspects of your stay. We sincerely apologize that the space felt somewhat cramped for your group of six. Our listing states the … Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewThe location was good with easy access to Tokyo station.
Was not clean. Had a little kitchen area and a kettle, but no mugs or any decent plates to use. No windows. Not worth the price. Definitely not 'premium' as the name suggests.
Thank you for staying at N+Hotel Akihabara Premium Thank you for sharing your feedback about your recent stay with us. We sincerely appreciate your comments regarding our convenient location near Tokyo Station—it’s one of the highlights we’re proud to offer our guests. However, we deeply regret that your experience did not meet our usual standards of cleanliness and comfort. Your concerns about the kitchen amenities (such as missing mugs and plates) and the lack of natural light are duly noted, and we will address these issues immediately with our housekeeping and inventory teams to prevent future oversights. We take the "premium" designation seriously, and your feedback is invaluable in helping us uphold that promise. If your travels bring you back to Tokyo, we would welcome the opportunity to provide you with a stay that truly reflects the quality you expect and deserve.
Thank you for staying at N+Hotel Akihabara Premium Thank you for sharing your feedback about your recent stay with us. We sincerely appreciate your comments regarding our convenient location near Tokyo Station—it’s one of the highlights we’… Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewThe flat is very near all the Akihabara hotspots and the Akihabara station, while you can enjoy the peace of a very local-vibe neighbourhood. The flat was very clean, newly renovated and comfortable. The staff was very kind and even allowed us to leave our luggage at the reception (and we had a lot!).
It was a bit of a squeeze for 5 of us but nothing that we’re not used to in Tokyo :)
Thank you for staying at N+Hotel Akihabara Premium "Thank you so much for your kind words! We’re delighted you enjoyed the convenient location and the peaceful local vibe. We always strive to keep the space clean and comfortable for our guests, and we’re happy we could assist with your luggage as well. We hope to welcome you back again in the future!"
Thank you for staying at N+Hotel Akihabara Premium "Thank you so much for your kind words! We’re delighted you enjoyed the convenient location and the peaceful local vibe. We always strive to keep the space clean and comfortable for ou… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewSecond stay at this apartment for the second year. Room size was comfortable for a family of 5. Was handy having a combi washer and dryer too.
The beds were quite hard and pillows could've been better. The Japanese heated toilet seat wasn't available on our 3rd floor
Thank you for using the N+ Hotel Akihabara Premium from many hotels. First of all our sincerest apologies for the inconvenience you experienced.We always strive to give the best service to our guests and we are sorry that we did not meet your expectations.We will make sure we share the feedback with our staff to ensure it does not happen again.We have contacted the toilet company to fix it. We hope we can see you again.
Thank you for using the N+ Hotel Akihabara Premium from many hotels. First of all our sincerest apologies for the inconvenience you experienced.We always strive to give the best service to our guests and we are sorry that we did not meet yo… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewGood location, quiet neighbourhoood. Convience stores nearby. We could get fresh towels when needed. Nice little kitchen bar. About 8-10 minute walk to most train stations.
It was smaller than what the pictures indicated. Not much cook ware. Had to ask for some cutlery.
Thank you for staying at N+plus Hotel Akihabara Premium We would also like to thank you for your feedback . Our hotel is a 5-minute walk from Akihabara Station.First of all our sincerest apologies for the inconvenience you experienced. And all the staff are very happy to receive a comment of praise. Tokyo is a place where you can feel various tastes in spring, summer, autumn and winter. We look forward to seeing you again in the near future. We look forward to coming to our hotel.
Thank you for staying at N+plus Hotel Akihabara Premium We would also like to thank you for your feedback . Our hotel is a 5-minute walk from Akihabara Station.First of all our sincerest apologies for the inconvenience you experienced. And … Show more
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewThe location. The value.
Thank you very much for staying at N+Hotel Akihabara Premium from among the many hotels.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It is truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back to our hotel.
Thank you very much for staying at N+Hotel Akihabara Premium from among the many hotels.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It is truly our pleasure to be of service to all of you. The… Show more
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewThe whole floor to ourselves! Responsive in messages. Very clean and comfortable. Very near to Akihabara. So many convenience stores around.
Thank you for your fantastic review! We’re so happy to hear that you enjoyed the privacy of having the whole floor to yourselves and that our team was responsive to your messages. It’s also great to know you found the hotel clean, comfortable, and well-located near Akihabara with plenty of convenience stores nearby. We appreciate your kind words and hope to have the pleasure of welcoming you back soon!
Thank you for your fantastic review! We’re so happy to hear that you enjoyed the privacy of having the whole floor to yourselves and that our team was responsive to your messages. It’s also great to know you found the hotel clean, comfortab… Show more
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewGreat location - walking to Akihabara. Room as in the photo. Great space for 6 people. Very clean. Staff is kind and the online is responsive. The room is the whole floor to yourself! Toiletries are Pola and great for hair.
We are absolutely delighted to read your fantastic review! 🎉 Thank you for choosing our hotel and for taking the time to share your experience in such detail—it truly means the world to us. It’s wonderful to hear that you enjoyed our prime location in Akihabara, the spaciousness of the room (yes, having the whole floor to yourself is pretty special, isn’t it? 😊), and the cleanliness of your stay. Our team takes great pride in providing kind and attentive service, so your kind words about our staff and responsive online support are incredibly motivating. We’re also thrilled that you loved the Pola toiletries-they’re one of our little luxury touches, and we’re so glad they worked well for you! Your satisfaction is our greatest reward, and we’d be honored to welcome you back on your next visit to Tokyo.
We are absolutely delighted to read your fantastic review! 🎉 Thank you for choosing our hotel and for taking the time to share your experience in such detail—it truly means the world to us. It’s wonderful to hear that you enjoyed our pri… Show more
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewFirst trip to Japan and I am glad this is our hotel. It gave me a very good impression of Japan especially with their shampoo & conditioner products (Pola brand); those are wonderful for my hair. Im very happy with the hotel’s cleanliness, space, location, staff and amenities. Will highly recommend this hotel in Booking, Google and TripAdvisor. We had a wonderful time — good space for 6, amenities like washer-dryer had been very useful, location is good and the staff left the key for us (we arrived around 2am from flight…we didn’t have any issues). Only comment, there was no enough extractor from the toilet so it has moist after shower, and the tatami bed could have been a bit thicker. Overall, all great!
Thank you so much for your wonderful review! We’re thrilled to hear that your first trip to Japan was made even more memorable by your stay at our hotel. We're glad you enjoyed the Pola shampoo and conditioner, as well as the amenities like the washer-dryer—it's great to know they were useful during your stay. We also appreciate your kind words about the cleanliness, location, and our staff. Thank you for your constructive feedback regarding the extractor and tatami bed; we will definitely take that into consideration to improve the experience for future guests. We’re so happy you had a wonderful time, and we truly appreciate your recommendation on platforms like Booking, Google, and TripAdvisor. We hope to welcome you back on your next visit to Japan!
Thank you so much for your wonderful review! We’re thrilled to hear that your first trip to Japan was made even more memorable by your stay at our hotel. We're glad you enjoyed the Pola shampoo and conditioner, as well as the amenities … Show more
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewLocation
Can not turn on the ac when the temperature outside is high
Thank you for staying at N+plus Hotel Akihabara Premium We would also like to thank you for your feedback . First of all our sincerest apologies for the inconvenience you experienced. And all the staff are very happy to receive a comment of praise. it is a Central air conditioning in the building, it cannot be adjusted individually.In the guest room, it is only possible to adjust the air volume.We switch to heating from around October ~ November every year, and to switch to cooling around May ~ June. We will switch it according to the change in temperature。Thanking you for your understanding Tokyo is a place where you can feel various tastes in spring, summer, autumn and winter. We look forward to seeing you again in the near future. We look forward to coming to our hotel.
Thank you for staying at N+plus Hotel Akihabara Premium We would also like to thank you for your feedback . First of all our sincerest apologies for the inconvenience you experienced. And all the staff are very happy to receive a comment of… Show more
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewIt’s first time for us to stay at this apartment hotel. The Reception/ Owner is very kind, nice and helpfull. The room big enough for us (4 adults and 2 kids). All the facilities we need provided by this place. But a bit too far from Akibahara station. The good things we can excercise our leg with such a bit far from station. Recommended for family vacation.
Thank you for staying at N+Hotel Akihabara Premium We would also like to thank you for your feedback . Our hotel is a 10-minute walk from Akihabara Station.First of all our sincerest apologies for the inconvenience you experienced.Due to the location, we are sorry that we have not been able to improve, but we will work hard to improve our daily cleaning work and services, and we will work to satisfy our customers in other respects. And all the staff are very happy to receive a comment of praise. Tokyo is a place where you can feel various tastes in spring, summer, autumn and winter. We look forward to seeing you again in the near future. We look forward to coming to our hotel.
Thank you for staying at N+Hotel Akihabara Premium We would also like to thank you for your feedback . Our hotel is a 10-minute walk from Akihabara Station.First of all our sincerest apologies for the inconvenience you experienced.Due to th… Show more
Reviewed: 1 April 2025 · Stayed in March 2025
Verified review