Reviews of Sora Niwa Terrace Kyoto Bettei 5 stars
600-8022 Kyoto, Kyoto, 2-324 Inaricho, Kawaramachidori Shijosagaru, Japan

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location is excellent, right in the center and just a few steps away from Gion Old Town – truly perfect. Staff are friendly and pleasant. Dining options are all nearby and very convenient. I would definitely stay here every time I come to Kyoto. The onsen always has hot water available at all times, ready for guests.
The only downside is that the onsen pool is a bit small.
Thank you for choosing Soraniwa Terrace Kyoto Bettei for your stay. We are delighted to hear that your time in Kyoto felt enjoyable and that the location and atmosphere suited your visit. It is also encouraging to know that our team left a positive impression on you. We appreciate your comment regarding the onsen pool size, and we will keep this in mind as we look toward future improvements. We hope to welcome you again whenever your travels bring you back to Kyoto. Mat, Receptionist
Thank you for choosing Soraniwa Terrace Kyoto Bettei for your stay. We are delighted to hear that your time in Kyoto felt enjoyable and that the location and atmosphere suited your visit. It is also encouraging to know that our team left a … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewFantastic hotel with an excellent location and wonderful, polite staff. I will definitely come back. Thank you!"
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Thank you for choosing Soraniwa Terrace Kyoto Bettei for your stay. It is wonderful to hear that the location and our team contributed positively to your visit. We are grateful for your kind words and will be happy to welcome you again on your next trip to Kyoto. Mat, Receptionist
Thank you for choosing Soraniwa Terrace Kyoto Bettei for your stay. It is wonderful to hear that the location and our team contributed positively to your visit. We are grateful for your kind words and will be happy to welcome you again on … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat location. Attentive staff, beautiful facility. I enjoyed the onsen in room, comfortable bed and stocked fridge.
Check out was a little hectic with limited staffing.
Thank you for choosing Soraniwa Terrace Kyoto Bettei for your stay. We’re glad you enjoyed the in-room onsen, comfortable bed, and the thoughtful touches in the room. Your note about check-out is appreciated. we’ll be more mindful to ensure a smoother experience in the future. Thank you for taking the time to share your thoughts, and we hope to welcome you back again. Mat, Receptionist
Thank you for choosing Soraniwa Terrace Kyoto Bettei for your stay. We’re glad you enjoyed the in-room onsen, comfortable bed, and the thoughtful touches in the room. Your note about check-out is appreciated. we’ll be more mindful to ensure… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
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Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewA private onsen, a real hot spring bath in your room...it doesn't get much better than this! The staff is truly extraordinary.
Thank you for choosing Soraniwa Terrace Kyoto Bettei for your stay. It’s wonderful that you enjoyed the comfort of your own hot spring bath and the hospitality of our team. We hope those relaxing moments will be a lasting part of your Kyoto memories, and we look forward to welcoming you back. Mat, Receptionist
Thank you for choosing Soraniwa Terrace Kyoto Bettei for your stay. It’s wonderful that you enjoyed the comfort of your own hot spring bath and the hospitality of our team. We hope those relaxing moments will be a lasting part of your Kyoto… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified review"Amazing hotel with very friendly staff, very quick check-in, excellent amenities, and a very private atmosphere. Many thanks to all the hotel staff for a wonderful stay."
"When booking, it says that the room is located on the second floor, whereas upon check-in you feel like you are on the basement level. And of course, unfortunately, the stay was very short. No other downsides."
Thank you for choosing Soraniwa Terrace Kyoto Bettei for your stay. We’re delighted you enjoyed the warm welcome, smooth check-in, and the peaceful setting. We appreciate your comment regarding the room location and will keep it in mind when providing information to future guests. We hope your next visit to Kyoto allows for a longer stay. Mat, Receptionist
Thank you for choosing Soraniwa Terrace Kyoto Bettei for your stay. We’re delighted you enjoyed the warm welcome, smooth check-in, and the peaceful setting. We appreciate your comment regarding the room location and will keep it in mind wh… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewperfect location. Our room was on the 7th floor with a bath in the room with a view. Fantastic view. comfortable beds. Elevator was just next to our room. It was so convenient to go out through the side gate on 1st level.
refrigerator was not cool. Air conditioner was not so strong.
Thank you for choosing Soraniwa Terrace Kyoto Bettei. We’re glad you enjoyed the view and found the location convenient during your stay. Your comments about the refrigerator and air conditioner are very helpful, and we’ll take a closer look to improve. Thank you for taking the time to share your thoughts. Mat, Receptionist
Thank you for choosing Soraniwa Terrace Kyoto Bettei. We’re glad you enjoyed the view and found the location convenient during your stay. Your comments about the refrigerator and air conditioner are very helpful, and we’ll take a closer lo… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewProperty was exceptionally clean and welcoming, staff were super professional and warm.
Thank you for choosing Soraniwa Terrace Kyoto Bettei. We're glad to hear you had a pleasant time with us and appreciated the atmosphere and team. Your kind words mean a lot thank you for sharing them Mat, Receptionist
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIncredible stay - we opted for a room with a private onsen and it was totally worth it after long days at Nara and hiking Fushimi Inari. The staff was incredibly helpful and showed us all of the facilities including the foot bath on the roof. Location is perfect, between two train lines and we were able to easily travel to everywhere we wanted to go. Highly recommend Soraniwa Terrace to anyone traveling to Kyoto!
Thank you for choosing Soraniwa Terrace Kyoto Bettei. We’re happy to hear you had a relaxing time after your travels and that the location worked well for your plans. It was our pleasure to assist during your stay. Thank you for sharing your experience with us. Mat, Receptionist
Thank you for choosing Soraniwa Terrace Kyoto Bettei. We’re happy to hear you had a relaxing time after your travels and that the location worked well for your plans. It was our pleasure to assist during your stay. Thank you for sharing you… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewLoved the in-room onsen, complimentary minibar, wonderful view from our room comfy beds and lounge areas. The staff were all very welcoming. The sheets and robes were wonderfully soft. There was an air purifier and a great TV.
I liked everything.
Thank you for choosing Soraniwa Terrace Kyoto Bettei. It’s a joy to know you had such a comfortable and memorable stay. We’re especially grateful for your kind words about the team. Thank you for taking the time to share your thoughts. Mat, Receptionist
Thank you for choosing Soraniwa Terrace Kyoto Bettei. It’s a joy to know you had such a comfortable and memorable stay. We’re especially grateful for your kind words about the team. Thank you for taking the time to share your thoughts. Mat,… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewUnique Onsen within
Restaurant reservations are to be booked 2 days prior and was not informed in the website
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewexcellent location if you'd like to go shopping
Thank you for choosing Soraniwa Terrace Kyoto Bettei. We appreciate your visit and your comments. We're glad the location was convenient for your shopping plans, and we’re sorry to hear we didn’t meet your expectations overall. Your thoughts help us continue improving. Mat, Receptionist
Thank you for choosing Soraniwa Terrace Kyoto Bettei. We appreciate your visit and your comments. We're glad the location was convenient for your shopping plans, and we’re sorry to hear we didn’t meet your expectations overall. Your tho… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewLocation and the hospitality
Thank you for choosing Soraniwa Terrace Kyoto Bettei. We’re happy to hear that the location and hospitality made a positive impression. It was our pleasure to have you with us, and we hope to welcome you again someday. Mat, Receptionist
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThe staff was incredible from start to finish! Daniel at the restaurant was an excellent host, and the food was fantastic. This was the most relaxing stay of our trip to Japan.
All was amazing!
Thank you for choosing Soraniwa Terrace Kyoto Bettei. We truly appreciate your kind message. It’s wonderful to hear that you felt at ease during your stay, and that the team, especially Daniel at the restaurant, could help make your visit a pleasant one. We’re happy to know your time with us added a relaxing moment to your journey through Japan. We hope to welcome you again someday. Mat, Receptionist
Thank you for choosing Soraniwa Terrace Kyoto Bettei. We truly appreciate your kind message. It’s wonderful to hear that you felt at ease during your stay, and that the team, especially Daniel at the restaurant, could help make your visit a… Show more
Reviewed: 27 May 2025 · Stayed in April 2025
Verified review