Reviews of Snow Elephant
399-9211 Nagano, Hakuba, Kamishiro 22272-3, Japan
#34 of 58 B&Bs and inns in Hakuba
Guests' ChoiceReview Score
Based on 41 B&B reviews
9.0Score breakdown
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Cleanliness
9.4
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Comfort
9.4
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Location
9.1
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Facilities
9.2
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Staff
9.6
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Value for money
9.3
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Free Wifi
7.5
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Showing 1 - 25
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Reviewed: March 10, 2025
Yvonne
Singapore19 Reviews8.0“Comfortable and good size room”- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
Toilet in the room not heated n shower tap a bit of problem to control the temperature
Staff very friendly n good breakfast
Stayed in March 2025
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Reviewed: March 10, 2025
Ashleigh
Australia16 Reviews1 helpful vote8.0“Nice!”- • Leisure trip
- • Group
- • Double Room with Private Bathroom
- • Stayed 4 nights
- • Submitted from a mobile device
The common room is a bit old, but that’s to be expected in snow properties in this region.
Good value for money in peak season Hakuba pricing! Walking distance to Hakuba Goryu gondola & restaurants.
Stayed in December 2024
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Reviewed: March 4, 2025
Olivia
Australia1 review10Exceptional- • Leisure trip
- • Travelers with friends
- • Triple Room with Private Bathroom
- • Stayed 4 nights
- • Submitted from a mobile device
Loved the safe vibe. They made us breakfast every morning and were very accommodating. Even drove us to the train station in the morning
Stayed in March 2025
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Reviewed: February 28, 2025
Susan
Australia49 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Triple Room with Private Bathroom
- • Stayed 7 nights
- • Submitted from a mobile device
We didn't receive any information about skiing without asking and as we didn't know what to ask were not as well prepared for our trip as we would have liked.
Simple, quiet, nicely presented.
Stayed in February 2025
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Reviewed: February 21, 2025
Choengchai
Thailand3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 5 nights
- • Submitted from a mobile device
very good place
Stayed in February 2025
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Reviewed: February 19, 2025
Simon
Australia9 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with Private Bathroom
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Great place, very comfortable and the hosts were lovely
Stayed in February 2025
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Reviewed: February 13, 2025
David
Japan13 Reviews10“Owners were really nice, super helpful, one is a ski instructor, property has everything you need.”- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 4 nights
Distance to a Kombini (which is extremely rare in Japan)
The property is fantastic, there are a few nice restaurants around the area.
Stayed in January 2025
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Reviewed: February 13, 2025
Li
Australia1 review10Exceptional- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 4 nights
- • Submitted from a mobile device
If there is a vending machine selling some snacks, it will be great.
Great location and facilities. The host and hostess are very friendly and helpful, we will definitely go back again.
Stayed in February 2025
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Reviewed: February 6, 2025
Lu
Australia1 review8.0Very Good- • Leisure trip
- • Travelers with friends
- • Triple Room with Private Bathroom
- • Stayed 6 nights
- • Submitted from a mobile device
A bit of a walk from goryu with luggage
Excellent breakfast! Kind hosts! :)
Stayed in February 2025
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Reviewed: February 4, 2025
Oleksandr
Japan50 Reviews9 helpful votes8.0“Good choice for a weekend”- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
Very basic
All you need to stay for a weekend skiing
Stayed in February 2025
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Reviewed: January 25, 2025
Tessa
Australia24 Reviews7 helpful votes9.0“Cozy and comfortable.”- • Leisure trip
- • Family with young children
- • Double Room with Private Bathroom
- • Stayed 5 nights
It is a bit of a walk up hill to the slopes. Only one bus each day out the front but more buses if you walk about 5 minutes to another bus stop. We left our skis and boots at the rental shop otherwise I would have struggled. Rooms are very small but
Very friendly and cozy. Good drying room and comfortable lounge room with a massage chair. Great to relax after a day on the slopes. Nice breakfast and very clean. Small place with not many rooms so quiet and relaxing. Hosts are very helpful.
Stayed in January 2025
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Reviewed: January 10, 2025
Andrew
Australia8 Reviews10“Enjoyable family ski holiday with a lodge atmosphere and close to snow.”- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 14 nights
- • Submitted from a mobile device
I don’t really have anything negative to say about the lodge.
Lodge accommodation with staff that care about your stay. Winter drying room and ski equipment room are brilliant. If you need to know anything about the local area the staff are very accommodating.
Stayed in January 2025
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Reviewed: January 3, 2025
Robyn
Australia36 Reviews5 helpful votes9.0“Great accommodation”- • Leisure trip
- • Couple
- • Triple Room with Private Bathroom
- • Stayed 4 nights
- • Submitted from a mobile device
Very clean amazing breakfast wonderful friendly hosts
Stayed in December 2024
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Reviewed: March 2, 2024
Brenden
Australia3 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Double Room with Private Bathroom
- • Stayed 7 nights
None
Wei and Bunny are are incredibly friendly, helpful and accommodating hosts. Wei was generous enough to provide a pickup from the JR Hakuba train station and drop off upon checkout. Really great location as it is within 15min walking distance to the nearby Escal Plaza Goryu ski resort. There is also a convenient shuttle bus stop right outside to take you to the Escal Plaza Goryu ski resort. The room and bathroom were very clean. There is a nice open dining/bar area where you can eat and relax. It was a really nice cosy and comfortable place to say. Would highly recommend!
Stayed in January 2024
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Reviewed: February 28, 2024
George
Japan7 Reviews9.0“Will want to stay again.”- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing really. Suggest Japanese automatic toilet 😃
Great place. Great hosts. We loved the dining/living room to hang out.
Stayed in February 2024
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Reviewed: February 10, 2024
Oliver
Australia1 review9.0“Fun, easy and great service”- • Leisure trip
- • Group
- • Double Room with Private Bathroom
- • Stayed 13 nights
- • Submitted from a mobile device
Pillows were very thin
Great facilities and owner was super nice. Easy to get to slopes via bus or walk. Great dry room with workbench for personal gear.
Stayed in February 2024
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Reviewed: January 21, 2024
Moon
Australia32 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double Room with Private Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
I wish they could sell more food at the lodge because it can be difficult to get to the convenience store if it's snowing or raining.
Breakfast was great. The hosts were incredibly nice. Wei and his wife were super friendly.
Stayed in January 2024
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Reviewed: January 8, 2024
Ulad
Belarus3 Reviews9.0“Great place to stay, cozy and convenient with friendly staff!”- • Leisure trip
- • Couple
- • Triple Room with Private Bathroom
- • Stayed 3 nights
The sound isolation is not so good, you can hear people from other rooms. Hot water is not always available (in our case - not an issue, 10 am - 3 pm time when no hot water and we were absent at this time). Overall room is clean, but you can notice small spots somewhere, and there is mold at the window.
Overall this is a nice place if you want to ski/snowboard at the nearest resorts. The hotel location is nice, 15 minutes by walk to the ski resort or by bus shuttle (the stop is just near the hotel). There is a room for skiing/snowboards and for drying clothes (and there is a small clothes dryer in the room too). Breakfast is tasty, and coffee/tea is available for 24 hours in the kitchen area. Friendly and nice staff, when checking out - they suggest a free car transfer to the nearest but stop (very useful if you have luggage). Free Wi-Fi is available. Also, there is a smoking area on the terrace.
Stayed in January 2024
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Reviewed: December 26, 2023
Elena
Australia5 Reviews10“Defiantly value for money and meet up other travellers.”- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
A bit walk to the restaurant in snowy days, but there are a few good ones within walking distance.
The place is very clean and comfortable. Staff was extremely kind and helpful during our stay. Great breakfast too!
Stayed in December 2023
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Reviewed: March 29, 2023
Ben
New Zealand3 Reviews1 helpful vote10“excellent service and facilities.”- • Leisure trip
- • Group
- • Triple Room with Private Bathroom
- • Stayed 7 nights
- • Submitted from a mobile device
Only downside was there was no communal kitchen for us to use.
loved our stay. Wei was the best host we had in Japan. clean and comfortable facility’s. if I am back in Hakuba will definitely be staying here again.
Stayed in March 2023
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Reviewed: February 16, 2023
Jacob
Australia1 review9.0“Great place to stay with family in Hakuba”- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
Would have like to see a coin laundry.
Breakfast was great the staff were helpful and rooms were warm.
Stayed in February 2023
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Reviewed: February 14, 2023
Jo
Australia15 Reviews4 helpful votes9.0“We loved our 5 night stay, staff are incredible, breakfast is amazing and lodge is perfectly set up”- • Leisure trip
- • Couple
- • Triple Room with Private Bathroom
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing, excellent lodge.
Breakfast is incredible, owners are great hosts, very helpful and kind, lodge is perfect for a snow holiday.
Stayed in February 2023
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Reviewed: December 28, 2022
Ow
Singapore2 Reviews1 helpful vote10“overall very satisfied and will go back in near future.”- • Leisure trip
- • Group
- • Triple Room with Private Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
No
Host is very friendly and helpful. They pick us and sent us to and from the JR station. Dinner can be arrange upon request with a reasonable amount. Breakfast served with hot porridge and burger. Free flow of hot drinking water is a plus!
Stayed in December 2022
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Reviewed: February 13, 2025
Mark
Australia60 Reviews9 helpful votes7.0“Cosy stay.”- • Leisure trip
- • Group
- • Triple Room with Private Bathroom
- • Stayed 8 nights
- • Submitted from a mobile device
All good
Good to have breakfast on site and not go out
Stayed in February 2025
Showing 1 - 25
