Reviews of Sotetsu Fresa Inn Kamakura-Ofuna kasamaguchi 3 stars
247-0056 Kanagawa, Kamakura, Ofuna 1-26-5, Japan

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe amenities available that you can use/borrow is amazing! Love their pants and top pajamas. The room was quite spacious with decent desk and a good luggage chair, so I could repack our luggage quite nicely. I like that they have a clock in the room too! The staff were very welcoming and check in was done on machine next to reception, very easy! Laundry, vending machines and ice machine was on ground floor opposite reception which I think is a great idea so we could seek help if needed. Laundry machine seems new and modern too. Location of hotel is close to a lot of things, very convenient. Wished we stayed longer.
Only stayed for one night but didn’t see anything I didn’t like.
Thank you for choosing our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope you will have another opportunity to visit us again. We look forward to welcoming you to our hotel. Front Desk
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewLocation - near to train n food street
Room small but is the same in japan
Thank you very much for staying at our hotel. We appreciate your taking the time to write a review despite your busy schedule. We look forward to welcoming you again when you visit Kamakura.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect: near a train station, shops, supermarkets... Good prices, few tourist, a wonderful opportunity to quickly reach Eninoshima by electric train.
The breakfast. They're too salty and uninteresting for my European taste. And I'd like a tastier coffee.
Thank you very much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location near the train station, shops, and supermarkets, as well as the easy access to Enoshima by electric train. Regarding your comments about breakfast, we sincerely apologize that the flavors did not meet your expectations. We understand that taste preferences vary by region, and we will take your feedback into consideration as we continue to improve our offerings. We will also review the coffee we serve to ensure it provides a more satisfying start to the day for our international guests. We truly appreciate your insights, and we hope to have the opportunity to welcome you back in the future and offer an even more enjoyable experience. Sincerely, Front Desk
Thank you very much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location near the train station, shops, and supermarkets, as well as the easy ac… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat value for money hotel. Will stay again.
Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that you enjoyed your stay with us!!We hope to welcome you again on your next trip to Kamakura.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThis property was amazing. The accommodations were perfect. It was very affordable. They had great accommodations and even allowed extended check out for free. They are very kind and very hospitable. I recommend anyone to stay here.
There is nothing I didn’t like about this hotel. It was very convenient. It was in a place that was next to the station. It was cheap. It was a large room. They had an amazing bathroom for my three nights stay it was extremely cheap and they were very kind so I have no complaints and I suggest anyone that’s gonna stay in that area to stay at this hotel as it is very exceptional and the treatment to the customers is very professional and kind they treat you like you’re not a foreigner that you are a regular customer, unlike the other hotel where they treated me like I was a stupid foreigner ironically I am a resident here
Thank you very much for choosing to stay at our hotel and for taking the time to share your warm and thoughtful review. We are truly honored to hear that you had a comfortable stay. It is especially encouraging to know that you were satisfied with the size of your room, the facilities, our convenient location, affordable pricing, and the service provided by our staff. Your kind words serve as great motivation for all of us. Your comments such as "I would like to stay again" and "I recommend this hotel to anyone" are the highest praise we could hope for. As a business hotel, we will continue striving to provide a relaxing and comfortable stay for all our guests. We sincerely look forward to welcoming you again should you visit Kamakura in the future.
Thank you very much for choosing to stay at our hotel and for taking the time to share your warm and thoughtful review. We are truly honored to hear that you had a comfortable stay. It is especially encouraging to know that you were satisf… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewlocation
Room size
Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely hope to have the opportunity to welcome you again in the future and provide you with a much more satisfying experience. Front Desk
Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely hope to have the opportunity to welcome you again in the future and provide you with a much more satisfying experience. Front De… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe location was great!!! The selection of free stuff on offer was awesome. the fact that they had a microwave was so useful & 2 coin laundry in front of the desk was great because when the guest's laundry was finished but the guest was not able to collect it & other guest was waiting the staff will collect it for them so that the guest who was waiting doesn't have to wait any longer than they have to.
It was a bit smaller than we expected & there were signs that the facility was run down like the wallpaper had been peeled away at the corner.
Thank you very much for staying with us and for taking the time to share your thoughtful feedback. We are delighted to hear that you enjoyed our convenient location, the variety of complimentary amenities, and the availability of a microwave. We're especially pleased that our laundry service and staff support helped make your stay more comfortable. Your kind comments are truly encouraging for our team. At the same time, we sincerely apologize that the room size and signs of wear did not meet your expectations. We appreciate your honest feedback regarding the condition of the wallpaper and will address such issues as part of our ongoing maintenance and improvement efforts. We are committed to providing a more comfortable and pleasant experience for all our guests, and your comments help us move in the right direction. We hope to have the opportunity to welcome you again in the future. Warm regards, Front Desk.
Thank you very much for staying with us and for taking the time to share your thoughtful feedback. We are delighted to hear that you enjoyed our convenient location, the variety of complimentary amenities, and the availability of a microwa… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewEasy access to restaurants and train stations
Little far from where we want to go
Thank you very much for your kind review! We're delighted to hear that our location makes it easy for you to access the restaurant and the station. We look forward to welcoming you again soon!
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewIt is very near to JR Ofuna station, where you can take the train to Kamakura. It is also walking distance to the Shonan Monorail where you can take the monorail straight to Enoshima (highly recommended to take the monorail). There are many restaurants nearby, malls that have everything you need (Uniqlo, Muji, cosmetic and drugstore items etc). There is a Bookoff Super Bazaar nearby that I walked to and saw some interesting things. The amenities are straightforward. Well supplied. Great communication with the staffs when storing our luggages before check in and after check out. Staying here made me fell in love with the Ofuna area. Very serene. Great neighbourhood.
It’s small but the layout is well planned that there is actually space for you to move around in the room.
Thank you very much for choosing Sotetsu Fresa Inn Kamakura Ofuna Station Kasamaguchi. We are very pleased to receive your compliments. We hope you will visit us again when you come to the Ofuna area. We look forward to seeing you soon. Front Desk
Thank you very much for choosing Sotetsu Fresa Inn Kamakura Ofuna Station Kasamaguchi. We are very pleased to receive your compliments. We hope you will visit us again when you come to the Ofuna area. We look forward to seeing you soon. Fro… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewClose to the train station
Thank you very much for choosing our hotel. We look forward to having the opportunity to serve you again. We look forward to welcoming you to our hotel. Front Desk
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewIt was in a convenient location to the station, shops and restaurants.
The rooms were tiny, we had to put our suitcases on the bed to open them out as there was no room on the floor. The rooms reeked of cigarette smoke, with no opening windows, even with the air conditioner on all day, every time we returned to the room, the smell was so strong. There was even a sign on the head board of the bed, saying “please refrain from smoking in the bed”. Really? In this day and age surely you can expect people to smoke outside.
Thank you for choosing our hotel. We are very sorry for the inconvenience you have experienced. We will do our best to meet your needs in the future and hope that you will have the opportunity to stay with us again. We look forward to welcoming you to our hotel. Front Desk.
Thank you for choosing our hotel. We are very sorry for the inconvenience you have experienced. We will do our best to meet your needs in the future and hope that you will have the opportunity to stay with us again. We look forward to welco… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewStaff were friendly and easy to communicate with. Check-in and check-out system was fast and easy. Amenities were beyond expection and were exceptional value for the money. Potable water straight from the tap in the room was very helpful. Great view of Kannon-ji from our 6th floor room window.
Room was a bit cramped because we had several large luggages, but the bed was spacious and very comfortable. Bathroom amenities were complete as well and space was just right.
Thank you very much for choosing Sotetsu Fresa Inn Kamakura Ofuna Station Kasamaguchi. We are very pleased to receive your compliments. We hope you will visit us again when you come to the Ofuna area. We look forward to seeing you soon. Front Desk
Thank you very much for choosing Sotetsu Fresa Inn Kamakura Ofuna Station Kasamaguchi. We are very pleased to receive your compliments. We hope you will visit us again when you come to the Ofuna area. We look forward to seeing you soon. Fro… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewThe breakfast that came with my stay was a nice touch. Simple but delicious and i enjoy it.
Nil
Thank you for your stay. We are glad you gave us a high rating! We look forward to welcoming you to our hotel again! Front Desk
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewThe convenient location to the train station and the mall! The free toiletries!!!!!!!!!!!!!!!
The staff weren’t has friendly and they seemed to be cold/robotic!!!!!!!!!!!
Thank you very much for choosing Sotetsu Fresa Inn Kamakura Ofuna Kasamaguchi. We are very pleased to hear that you were satisfied with your stay. We will continue to make every effort to ensure that our guests have a pleasant stay. All of us at Sotetsu Fresa Inn Kamakura Ofuna are looking forward to welcoming you again. Front Desk
Thank you very much for choosing Sotetsu Fresa Inn Kamakura Ofuna Kasamaguchi. We are very pleased to hear that you were satisfied with your stay. We will continue to make every effort to ensure that our guests have a pleasant stay. All of … Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewGood location, great breakfast, clean, comfortable, cozy
Thank you for choosing our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope you will visit us again. We look forward to welcoming you to our hotel. Front Desk