Nothing they can really do. We had two adjoining rooms. Our two sons' twin room was a pretty decent size whereas the double room was pretty tight. It's a Tokyo/Yokohama thing but just don't expect huge space.

It was very close to Yokohama station although trying to fid your way in and out of Tokyo/Yokohama train stations requires an astro-physics degree and level of patience beyond parenting the average teenager. The staff were friendly and looked after our luggage until we came back later in the day. They also had free to use pjs which was really helpful to save opening up suitcases etc.

Stayed in August 2025

Quite expensive considering it wasn't Tokyo!

Excellent location, so close to Yokohama station. Looking over the train tracks but they were barely audible.

Stayed in July 2025

Was a bit expensive but probably worth the price in all fairness

Super nice and comfortable place! Extremely clean and great facilities. We didn’t have much contact with the staff but when we checked in and checked out they seemed lovely! In a good location close to everything

Stayed in July 2025

Small room, small bathroom

Location, price, comfortable beds, no long wait for the elevator

Stayed in June 2025

Rooms a little small and inadequate wardrobe/clothes cupboards.

convenience store on one side of reception and coffee shop on other. 100 metres from station. Very convenient location.

Stayed in July 2025

Train noise, half of the building overlooks the very busy train line coming out of the station This is the "quiet" side of Yokohama station, not a big deal as we sometimes appreciated the lower foot traffic

We got connecting rooms, enough space for 2 + 3 kids The facility inside the room was Okay, JP business hotel like Walking distance to Yokohama station, i think the station NE entrance is 100m to 200m

Stayed in July 2025

Due to normal size of Japanese hotel room, it might be a bit tricky opening up suitcases. Sotetsu hotels normally recommend putting suitcases underneath the bed so a bit cumbersome to drag it out or put it back underneath the bed.

Standard Sotetsu chain hotels. The location is steps away from Yokohama station, so it's very convenient for all types of traveler who wants to use Yokohama as their base e.g. to explore Minato Mirai or Kanagawa prefecture. Perfect for anyone going to concert at K-Arena too.

Stayed in June 2025

The rooms are very small (as expected) so a king-size bed is not really best use of the space. A double or queen size would give a little more room space. Also the very small pyjama's were very strange & almost useless! :)

Location was good, staff very helpful, & rooms very clean.

Stayed in July 2025

Nothing

Friendly & helpful staffs, strategic location

Stayed in July 2025

Breakfast

Bed was comfortable

Stayed in July 2025

No breakfast, there's an attached café but didn't try it. Small size room as typical in Japan.

Location, tidy facilities

Stayed in June 2025

The double room was a little small for 2 pax. Barely had space for 1 luggage.

Location was good. Easy walk from Yokohama Station and near many dining and shopping options.

Stayed in June 2025

The windows face the train tracks so you can hear the trains even from the higher floors. You can also hear people in the rooms next door which made it harder to sleep.

Location is everything with this hotel! It is RIGHT there once you figure out the correct exit to use. Very convenient location and check in and check out were very easy. They also had nice amenities available in the lobby to use as needed. I appreciated the coin laundry availability too!

Stayed in May 2025

No room Cleaning

Location

Stayed in June 2025

The location is very close to the North East Exit, of Yokohama station. But the hotel has the railway line in the front and the 6 -7 story high Tokyo Yokohama Raised Expressway, with large vehicular flow and noise.

Staff were very helpful. Breakfast is decent. But the same three set of fixed items and the portion was rather small at the branded cafe called Beck's.

Stayed in June 2025

Near to station, you can hear the train until very late

Easy to access.

Stayed in June 2025

No lounge area in the lobby. The hotel faced the train tracks which is busy and noisy but not much of an issue as we were out and about most of the day.

Close proximity to Yokohama Station the two twin room was very spacious. The layout of the beds and couch was comfortable and functional. We liked the toilet in a separate room.

Stayed in May 2025

Location to train station was excellent and even though it was right opposite the train tracks, there was virtually no noise.

Stayed in May 2025

Rooms were on the smaller end but it's reasonable for the price. The size of the rooms didn't negatively affect my experience at this hotel.

This was my second time staying at this hotel. It's within walkable distance from the Yokohama station and K-Arena (the main purpose of my stay). There were enough amenities to choose from. There is also a Family Mart downstairs. Staff are friendly and can speak English without much problems.

Stayed in May 2025

The room was excruciatingly small. Bed extremely hard.

Friendly staff. Room very clean. Great position close to Yokohama Station, shops and Restaurants. Beck’s Coffee was good for breakfast and Family Mart right next door for snacks, drinks etc,

Stayed in May 2025

Lobby is a bit small but no problem if you won't use it during your stay. Like not enough room to pack/unpack in case you need to before flying out or transferring to your next hotel.

Location is near the station but you will be on the other side of all the restaurants and other establishments. There are pros and cons with that. Pros are the area where you are is more quiet, not very busy at night, and not close to any bar so no drunk people near. Cons is if you want to go visit those restaurants, stores and shopping area - be ready to walk. There is a convenience store and restaurant attached to the hotel which is a plus.

Stayed in April 2025

Nothing

Deluxe Twin was spacious with a sofa. There was a full Japanese-style bathroom (Ofuro) and a separate toilet. The hotel was sandwiched between the railway line and multiple highways, but we heard no traffic noise. Good amenities were supplied. Family Mart was internally connected to the hotel, so it was very convenient.

Stayed in May 2025

You have to adapt the trains noise which is still acceptable

Location was good - very convenient near the train station- plus connection to big malls around

Stayed in May 2025

Small room, not much space to leave the bags, no closet

Close to Yokohama train station, beds were quite comfortable, it has a bathtub

Stayed in May 2025