Reviews of Santiago Hotel 2 stars

I really liked the system that allows the guest to refill amenities and towels at any time at their convenience. The location was brilliant for my purpose of visit (exploring the center of the city with all the park, canals and Peace memorials). Luggage can be left at the reception before check in. The room was modern and had everything I needed for my stay. I was especially pleased about the desk and desk chair. You rarely see proper chairs at hotels, not even business hotels, so this was a pleasant surprise and came in handy.

Doesn't apply to me but depending on your expectations a TV/monitor might have been nice to have in the room.

It really is in the center of the city, you have everything nearby. Fot its price and area, it is a nice hotel. But of course, for the price, don't expect much.

The bed was hard to sleep on, we almost woke up more tired compared to when we went to bed. But it depends on what bed you like, for us, it was way too hard and bouncy at the same time.

My room smelled of cigarettes, as it was on the same floor as the smoking balcony. I am allergic to cigarette smoke, so my experience was absolutely terrible and I left feeling much worse than when I arrived.

The room smelled of cigarettes and had smoke stains near the vents.

Very convenient location. Private and quiet.

No coffee making facilities in room. Front desk staff somewhat abrupt.

The hotel was clean, but very small. It was in a great location. Close to food and shopping outlets. Very close to the sightseeing, such as the peace memorial park, atomic dome etc.

Check-in was 15.00 and not a minute before. There was no air-conditioning in reception. No staff before 15.00 to ask for information.

N/A

It was comfortable and quiet.

Fast and easy check-in

Room was close to smoker room, so you could smell it if you open the window. Room window was directly facing another building so even during morning/day you get no sunlight or light at all

The rooms were very nice and comfortable. The staff were very helpful and polite. Great location near to train stations and lots of convenience stores. I would stay again.

Washing machine made my clothes stink of cheese. So had to rewash them at another place.

I don’t like for management

Comfortable stay in a convenient location, walking distance to main attractions, shops, nightlife and restaurants. Good sized room and bed, quiet and secure. Hatchobori Station nearby for trams to train station and ferry stop for Miyajima Island. Great value for money, hassle free.

All good. I’d stay here again.

I wish there was a bottle of water in room or even at reception

Close to the city center!