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住客点评如何运作
每条住客评分在1到10分之间。为了得出所示的综合评分,我们会将收到的所有住客评分相加,然后将这个总和除以我们收到点评数量。我们使用加权点评系统,这意味着点评越新,对总评分的计算影响就越大。此外,住客还可以单独在一些重要方面打出“单项评分”,例如:位置、清洁度、工作人员、舒适度、设施、性价比以及免费WiFi。请注意,住客打出的单项评分与综合评分是分别单独提交的,所以两者之间没有直接联系。
如果您入住了在我们的平台预订的住宿,或者您曾到店但并未实际入住,都可以对该住宿进行点评。如需编辑已提交的点评,请联系我们的客服。
我们拥有人工和自动系统来专门甄别提交至我们平台的虚假点评。如经发现,我们会将其删除,并在必要时对相关责任人采取行动。
此外,无论谁发现可疑内容都可向我们的客服团队报告,我们的防欺诈团队会跟进调查。
理想情况下,无论是好评还是差评,我们会发布每一条收到的点评。但是,我们不会展示(在其它内容中)包含或涉及以下内容的任何评论:
- 政治敏感评论
- 促销内容
- 非法活动
- 个人或敏感信息(如电邮、电话号码或信用卡资料)
- 脏话、性暗示、仇恨言论、歧视性言论、威胁或涉及暴力的内容
- 垃圾邮件和虚假内容
- 虐待动物
- 假冒/仿冒(如:假冒他人写评论)
- 任何违反我们点评指南的内容。
为了确保点评的相关性,我们可能只接受退房后3个月内提交的点评,如果所示点评超过36个月,或者住宿发生所有权变更,我们可能会停止显示相关点评。
住宿可选择对点评做出回应。
如果您看到有多个点评,最新的点评会显示在最顶部,但也取决于其他几个因素(例如点评采用的语言、点评仅有评分还是也包括评论等)。您还可以按需对点评进行排序和/或筛选(例如按照一年中的时间、点评评分等)。
我们有时会展示来自其他知名旅行网站的外部评分。如有,我们将明确说明。
用户点评的规范及准则
这些规范及准则将确保用户原创内容与Booking.com相关,内容恰当,且不含不雅词汇,即使是好评,也同样适用以上准则。
所有原创内容都必须与旅行相关。越是详细的点评越能帮助其他客人更好地挑选自己喜欢的住宿。请勿在这些原创内容内附上个人信息、带有政治色彩、与伦理道德相关、或宗教性内容。促销活动信息将会被删除,不予显示。任何涉及Booking.com服务的相关问题都将转交客服团队及合作伙伴服务团队处理。
所有原创内容应尽量面向全球用户。请勿使用任何不敬或亵渎性的词汇(及其变形或网络用语形式),不分语种。严禁发布任何带有憎恨性、歧视性、威胁、色情、暴力和煽动违法行为的点评及媒体。
所有内容均应由用户原创,且独一无二。真实且中肯的点评对其他用户最有帮助。您提交的内容应为您自己的原创。Booking.com的合作伙伴不得代表住客发表内容,或向客人提供任何形式的报酬以换取好评。严禁合作伙伴在竞争对手住宿页面提交恶意负面点评,拉低对方的综合评分。
尊重他人隐私。Booking.com会隐藏任何电子邮箱地址、电话号码、网站地址、社交媒体帐号等类似个人信息。
任何Booking.com用户及合作伙伴在这些原创内容中表达的观点,均属于其个人观点,与Booking.com无关。Booking.com对任何点评或点评回复不负任何责任。Booking.com仅为这些点评和点评回复提供发布平台,不负责验证。
系统将默认根据点评时间以及其他条件,优先显示相关性最高的点评内容。其他条件包括但不限于:用户语言、文字点评、非匿名点评。系统可能会提供其他排序方式(例如按旅行者类型、按评分等)。
翻译免责声明
此服务可能包含由谷歌翻译的内容。对于翻译,谷歌不作任何明示或暗示保证(包括任何准确度、可靠性的任何保证,以及适销性、针对某一特定用途的适用性和不侵犯第三方权利的任何暗示保证)。
点评日期:2025年8月29日 · 于2025年8月入住
真实点评点评日期:2025年8月25日 · 于2025年8月入住
真实点评位置很方便。性价比很高的,老板非常好。
Thank you very much for staying with us and for your kind review. We’re delighted to hear that you enjoyed our convenient location and felt that our accommodation offered great value for the price. Your warm words about the owner are truly appreciated and very encouraging. We’ll continue doing our best to provide a pleasant stay for all our guests, and we look forward to welcoming you again on your next visit to Shirahama.
Thank you very much for staying with us and for your kind review. We’re delighted to hear that you enjoyed our convenient location and felt that our accommodation offered great value for the price. Your warm words about the owner are truly … 显示更多
点评日期:2025年8月24日 · 于2025年8月入住
真实点评員工十分友善熱情! 房間面積雖小, 但五臟俱全!
浴室真的太迷你了, 要幫小朋友洗澡有點困難
Thank you good review. We enjoyed our time with you very much. Regarding the shower in your room, we understand that it is not fully equipped. We are therefore planning to refurbish it. We apologise for any inconvenience caused.
点评日期:2025年8月10日 · 于2025年8月入住
真实点评点评日期:2025年8月10日 · 于2025年8月入住
真实点评点评日期:2025年8月1日 · 于2025年7月入住
真实点评点评日期:2025年7月25日 · 于2025年7月入住
真实点评点评日期:2025年7月24日 · 于2025年7月入住
真实点评点评日期:2025年7月11日 · 于2025年7月入住
真实点评1.房子很漂亮也很宽敞安静 2.房子离沙滩非常近 3.老板人特别温柔,入住期间非常关照。 退房时弄错时间了,老板很耐心地等,最后超时了1个小时,并没有收取我们费用。 非常推荐!💕💕💕💕
Thank you for visiting our hotel. We are glad you appreciated the size and location of our rooms. We are also glad to hear that you appreciated our staff's service, which will be an encouragement for us in the future. When you come to Shirahama to play again, please take care of us.
Thank you for visiting our hotel. We are glad you appreciated the size and location of our rooms. We are also glad to hear that you appreciated our staff's service, which will be an encouragement for us in the future. When you come t… 显示更多
点评日期:2025年6月2日 · 于2025年6月入住
真实点评非常宽敞,干净舒适!前台也很热情!英文很好。
Thank you for visiting our hotel. We are relieved to hear that you were satisfied with the size of your room. We are a guest house with limited services. We will continue to make every effort to help you enjoy your trip as much as possible. In addition, thank you for your compliments despite my poor English. Although we are still inexperienced, we will continue to make efforts in the future, and we look forward to seeing you when you come to Shirahama again.
Thank you for visiting our hotel. We are relieved to hear that you were satisfied with the size of your room. We are a guest house with limited services. We will continue to make every effort to help you enjoy your trip as much as possibl… 显示更多
点评日期:2025年5月25日 · 于2025年5月入住
真实点评地理位置非常好
厕所太小
非常感谢您的宝贵意见! 我们对厕所也有同样的感受,并希望对其进行改造,但一直未能启动。 我们很抱歉给您带来的不便,尽管因此我们提供的价格比其他客房要低。
点评日期:2025年5月16日 · 于2025年5月入住
真实点评宾馆名称不确切,按图索骥会误导至另一地点。
房间里只有一张小凳子,为什么不提供两张呢?
Thank you for using our hotel. The name of our hotel is Seaside Pension Pension Shirahama. It was accurate on Google Maps, but with wrong information on other maps. I am very sorry. If I know which map, I deal with it immediately, but now, I am confirming it. I will continue to check from time to time. Regarding the stools in the room, we have one on the washbasin. As we have one washbasin, we will continue to have one, but we will put in future improvements if people say they need more than one.
Thank you for using our hotel. The name of our hotel is Seaside Pension Pension Shirahama. It was accurate on Google Maps, but with wrong information on other maps. I am very sorry. If I know which map, I deal with it immediately, but now,… 显示更多
点评日期:2025年4月24日 · 于2025年4月入住
真实点评Check-in 很快,很方便。地理位置就在一条美食街旁边。
需要习惯睡榻榻米(略硬)
Thank you for using our hotel. Thank you also for your evaluation of our hotel. Our hotel is only for overnight stays, but it is only a 1-minute walk to the restaurant district. We are glad you are satisfied with our location. Sorry about the hardness of the tatami. We will improve the thickness of the bedding so that you can sleep comfortably. We look forward to having you stay with us again.
Thank you for using our hotel. Thank you also for your evaluation of our hotel. Our hotel is only for overnight stays, but it is only a 1-minute walk to the restaurant district. We are glad you are satisfied with our location. Sorry abou… 显示更多
点评日期:2025年4月22日 · 于2025年4月入住
真实点评房间很大,有空调电视冰箱微波炉灶台,很方便。老板人很好。
房间隔音性不太好
Thank you for coming from afar. We are very glad that you are satisfied with our facilities, as one of our main selling points is that we have a kitchen where you can cook your own meals. However, I am sorry about the soundproofing. We do not have a complete soundproofing system like a hotel, so we ask our guests to cooperate with each other. There is an imperfect part, but when you come to Shirahama again, please.
Thank you for coming from afar. We are very glad that you are satisfied with our facilities, as one of our main selling points is that we have a kitchen where you can cook your own meals. However, I am sorry about the soundproofing. We do… 显示更多
点评日期:2025年4月17日 · 于2025年4月入住
真实点评最满意的是地理位置、免费自行车方便到各个景点。服务人员很友善,房间里有厨房设备,走道上有微波炉,附近还有大型超市,非常便利。
沐浴空间太迷你了,只有矮个瘦弱小孩使用时不会感到局促。
Thank you for choosing our hotel. We are very happy to receive your high evaluation of our hotel. Thank you for your satisfaction with our services. We are glad that we could help you enjoy your trip as much as possible since we are a bare-bones inn. As you mentioned, the room you have reserved is the only room in our inn with a unit shower, and it is small. Other rooms are larger, but this one is a little smaller due to the lower rate. We have included a picture of the room, but we will make improvements so that you will understand this when you make your reservation. We look forward to seeing you again when you come to Shirahama.
Thank you for choosing our hotel. We are very happy to receive your high evaluation of our hotel. Thank you for your satisfaction with our services. We are glad that we could help you enjoy your trip as much as possible since we are a bare… 显示更多
点评日期:2025年4月15日 · 于2025年4月入住
真实点评点评日期:2025年3月15日 · 于2025年3月入住
真实点评在白滨的位置很棒,到哪里都方便,老板人很好,房间很宽敞,设施齐全
Thank you for your stay at our hotel. Thank you also for your high rating. Thank you for being satisfied with the room size, location and facilities as we are a guest house with limited services. The suitcase design was very cute. I wish I had asked you to let me take a photo of it after I saw you off. When you come to Shirahama again, please do not hesitate to contact us. Please tell me more about your suitcase and your dog and cat.
Thank you for your stay at our hotel. Thank you also for your high rating. Thank you for being satisfied with the room size, location and facilities as we are a guest house with limited services. The suitcase design was very cute. I wish… 显示更多
点评日期:2025年2月23日 · 于2025年2月入住
真实点评前台的小哥很热情,位置离海滩很近。设施齐全,有干净的厨房和浴室。而且面积很大。
nothing
Thank you for visiting our hotel. Thank you also for your appreciation of our room facilities, size, and location. Thank you very much for the very nice high evaluation. We are not satisfied with the content of this stay and will continue to make efforts in the future. Although it is not within easy distance, please come visit us again.
Thank you for visiting our hotel. Thank you also for your appreciation of our room facilities, size, and location. Thank you very much for the very nice high evaluation. We are not satisfied with the content of this stay and will continue … 显示更多
点评日期:2025年1月27日 · 于2025年1月入住
真实点评附近有泡脚温泉 女儿很喜欢每天去,居然有空气加湿器 24小时超市非常近
被子上有旧污渍,其他厨具很齐全
Thank you for choosing our hotel. There is a footbath just a minute walk from our hotel. The temperature is a little high, but it is a place used not only by tourists but also by locals, so we are happy as locals if you liked it. However, I am very sorry about the stain on the quilt. We will check it again and improve it. We look forward to seeing you again when you come to Shirahama.
Thank you for choosing our hotel. There is a footbath just a minute walk from our hotel. The temperature is a little high, but it is a place used not only by tourists but also by locals, so we are happy as locals if you liked it. However, … 显示更多
点评日期:2024年12月27日 · 于2024年12月入住
真实点评点评日期:2024年11月29日 · 于2024年11月入住
真实点评点评日期:2024年10月23日 · 于2024年10月入住
真实点评点评日期:2024年10月1日 · 于2024年10月入住
真实点评点评日期:2024年8月9日 · 于2024年8月入住
真实点评地段非常好,距离海滩,巴士站和超市都是五分钟步行距离。几百米远就有一个公共温泉泡脚池。民宿员工也很nice,沟通无障碍。去海滩有免费的游泳圈和自行车租用。 作为民宿真的很棒!性价比无敌,很适合带孩子来住。我们四大四小在这里住了三天,天天去海里游泳,度过了很开心的时光。周末的海滩烟火也很美。
我们订了两间一层的房子。其中一间大概是因为在一楼海边潮湿,朝外窗户只有一个,异味还是有点明显的。另一间因为朝外窗户比较多,住起来很舒适。
非常感谢您的入住和发表评论。您礼貌地与我沟通的方式给我留下了深刻的印象,因为我的英语并不是很好。您用日语向我问好也给我留下了美好的回忆。正如您所说,在两个房间中,里屋的湿度很大。我们有烘干机,但正如您所提到的,窗户很少,所以我们无法解决这个问题。这个问题不容易解决,但我们会加以改进,让您住得更舒适。感谢您的宝贵意见。