Reviews of Smile Hotel Kanazawa Nishiguchi Ekimae 3 stars
920-0031 Ishikawa, Kanazawa, Hirooka 3-2-37, Japan

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff at reception was very nice. The room was exceptionally clean.
Thank you very much for staying at Smile Hotel Kanazawa West Exit. We are delighted to hear you enjoyed a comfortable stay. We sincerely hope you will choose our hotel again when visiting Kanazawa. We look forward to welcoming you back.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery close to the station but quite far from many of the places to visit, however these were well connected by bus
Thank you very much for staying at Smile Hotel Kanazawa Nishiguchi Ekimae. We apologize for the slight inconvenience of the approximately 5-minute walk from Kanazawa Station. We would be delighted if you would choose our hotel again when visiting Kanazawa. Smile Hotel Kanazawa Nishiguchi Ekimae Front Desk, Muranaka
Thank you very much for staying at Smile Hotel Kanazawa Nishiguchi Ekimae. We apologize for the slight inconvenience of the approximately 5-minute walk from Kanazawa Station. We would be delighted if you would choose our hotel again when vi… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewIt was a one night stay, good hotel. short walk from Kanazawa Station, quiet neighborhood. Kind staff.
The only thing I didn´t like was that exactly on our breakfast day, the coffee machine wasn´t working. But I believe it was a punctual problem.
Thank you very much for staying at Smile Hotel Kanazawa Nishiguchi Ekimae. We apologize for any inconvenience caused by the coffee maker. We will make improvements so that it will always be available for your use. Smile Hotel Kanazawa Nishiguchi Ekimae Front Desk, Muranaka
Thank you very much for staying at Smile Hotel Kanazawa Nishiguchi Ekimae. We apologize for any inconvenience caused by the coffee maker. We will make improvements so that it will always be available for your use. Smile Hotel Kanazawa Nish… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewVery reasonably priced. Walking distance to station but make sure you check your map for the correct address as there are 2 Smile hotels.
Thank you very much for staying at Smile Hotel Kanazawa Nishiguchi Ekimae. Our hotel is within walking distance from Kanazawa Station, and we are sure it is very convenient for you to move to sightseeing spots or take an express bus. We hope you will have another opportunity to stay with us again. Thank you very much for taking time out of your busy schedule to give us your feedback. Smile Hotel Kanazawa Nishiguchi Ekimae Front Desk
Thank you very much for staying at Smile Hotel Kanazawa Nishiguchi Ekimae. Our hotel is within walking distance from Kanazawa Station, and we are sure it is very convenient for you to move to sightseeing spots or take an express bus. We hop… Show more
Reviewed: 18 June 2025 · Stayed in May 2025
Verified reviewGood location, close to the main train station. Easy to commute everywhere. The room was quite small but comfy. Everything was perfectly clean. The staff was helpful.
Thank you very much for staying at Smile Hotel Kanazawa Nishiguchi Ekimae. We are glad to hear that you were satisfied with your stay. We hope you will visit us again when you come to Kanazawa. Smile Hotel Kanazawa Nishiguchi Ekimae Front Desk Muranaka
Thank you very much for staying at Smile Hotel Kanazawa Nishiguchi Ekimae. We are glad to hear that you were satisfied with your stay. We hope you will visit us again when you come to Kanazawa. Smile Hotel Kanazawa Nishiguchi Ekimae Front… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewPosition, clean place and well equipped. Staff kind and helpful
Thank you for your having stayed at Smile-hotel Kanazawa Nishiguchi Ekimae. We appreciate for your nice comment. Your comment concerning our staff is also very much appreciate. We will continue our efforts to provide the best services for our guests. Again, we sincerely appreciate your valuable feedback. We are very much looking forward to seeing you again. Smile-hotel Kanazawa Nishiguchi Ekimae Front Desk Miyano
Thank you for your having stayed at Smile-hotel Kanazawa Nishiguchi Ekimae. We appreciate for your nice comment. Your comment concerning our staff is also very much appreciate. We will continue our efforts to provide the best services for o… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewLocation was great. Walking distance to numerous coffee shops, restaurants, main subway station and 7/11. Surprisingly spacious rooms. Lots of free amenities available if needed.
Thank you very much for having stayed at Smile-hotel Kanazawa Nishiguchi Ekimae. We are glad to hear that you have been enjoyed with your stay. The hotel provides complimentary amenities such as slippers, razors, toothbrushes, hairbrushes, cotton swabs, Japanese tea, and gowns. Our sincere thanks for the comment you gave us. We are very much looking forward to welcoming you again. Smile-hotel Kanazawa Nishiguchi Ekimae Front Desk Miyano
Thank you very much for having stayed at Smile-hotel Kanazawa Nishiguchi Ekimae. We are glad to hear that you have been enjoyed with your stay. The hotel provides complimentary amenities such as slippers, razors, toothbrushes, hairbrushes, … Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewEverything. Staff very helpful always with a smile. Great location and good value
Beds were a bit too hard. rge room size was very small we couldn't open a suitcase
Thank you very much for having stayed at Smile-hotel Kanazawa Nishiguchi Ekimae. We are glad to hear that you have enjoyed with your stay. We will continue our efforts to provide the best services for our guests. We apologize for any inconvenience caused by the beds and room size. We will share this review with our other staff members and make improve the situation. Again, we sincerely appreciate your valuable feedback. We are very much looking forward to your next stay. Smile-hotel Kanazawa Nishiguchi Ekimae Front Desk Miyano
Thank you very much for having stayed at Smile-hotel Kanazawa Nishiguchi Ekimae. We are glad to hear that you have enjoyed with your stay. We will continue our efforts to provide the best services for our guests. We apologize for any inconv… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe hotel rooms were very clean, comfortable and had a very convenient location- 5~10 mins from Kanazawa station. The staff is very helpful, polite and well behaved. The rooms have good facilities as well- clean towels and napkins every day, free to pick toiletries at the reception and properly filled toiletries in the room too.
Thank you very much for staying at our hotel. We hope you enjoyed your stay in Kanazawa. Kanazawa is one of the places in Japan where you can particularly experience the four seasons. It's a place that has a different look with each season, so please come again.
Thank you very much for staying at our hotel. We hope you enjoyed your stay in Kanazawa. Kanazawa is one of the places in Japan where you can particularly experience the four seasons. It's a place that has a different look with each sea… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewThis hotel is conveniently located near Kanazawa Station. It is very clean and comfortable. The Japanese breakfast is very tasty.
Thank you very much for staying at our hotel. We hope you enjoyed your stay in Kanazawa. Kanazawa is one of the places in Japan where you can particularly experience the four seasons. It's a place that has a different look with each season, so please come again.
Thank you very much for staying at our hotel. We hope you enjoyed your stay in Kanazawa. Kanazawa is one of the places in Japan where you can particularly experience the four seasons. It's a place that has a different look with each sea… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe location is very good
None
Thank you for staying at Smile Hotel Kanazawa Nishiguchi Ekimae. Also, we appriciate you to give us your feedback. If you come to kanazawa again, we are looking forward to welcome you. Smile Hotel Kanazawa Nishiguchi Ekimae Front Desk
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewThe hotel room is big and consider cheap for the room size.
Thank you for staying at Smile Hotel Kanazawa Nishiguchi Ekimae. We are glad to hear that you had a pleasant stay at our hotel. We will continue to make every effort to provide a comfortable environment for our guests. We hope you will have another opportunity to visit our hotel again. Thank you very much for taking time out of your busy schedule to give us your feedback. Smile Hotel Kanazawa Nishiguchi Ekimae Front Desk
Thank you for staying at Smile Hotel Kanazawa Nishiguchi Ekimae. We are glad to hear that you had a pleasant stay at our hotel. We will continue to make every effort to provide a comfortable environment for our guests. We hope you will have… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewClose to the station . Room was clean and tidy
Thank you for your having stayed at Smile-hotel Kanazawa Nishiguchi Ekimae. We appreciate for your nice comment. Our hotel is located near the Kanazawa Station, it takes about 5 minutes, so it is very convenient. Also, we are glad to hear that you have been satisfied with your stay. We will continue to make every effort to maintain the cleanliness of our hotel. Again, our sincere appreciate for your valuable comment. We are very much looking forward to welcoming you again. Smile-hotel Kanazawa Nishiguchi Ekimae Front Desk Miyano
Thank you for your having stayed at Smile-hotel Kanazawa Nishiguchi Ekimae. We appreciate for your nice comment. Our hotel is located near the Kanazawa Station, it takes about 5 minutes, so it is very convenient. Also, we are glad to hear t… Show more