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Reviews of Smile Hotel Sapporo Susukino Minami

064-0807 Hokkaido, Sapporo, Chuo-ku, Minami 7-jo, Nishi 1-chome 13-7, Japan

#76 of 201 hotels in Sapporo

Guests' Choice

Review score

Based on 131 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    7.7

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 21 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Parking can only accommodate compact cars. There are other coin parking nearby but make sure to check the overnight rates.

    Great location, just off Susukino. Easy access to downtown, especially with a car, but without the crowd and noise. The bed was large and comfortable. The blackout curtain/shade was the best I've ever had in my life, literally no sunlight through even on midday.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Very good quality for good price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    It was a bit further from the subway station, but this is not a big problem.

    Modern hotel with a room that felt very comfy for our 3 night stay. Everything was nice and clean. And I enjoyed the shower a lot. There was a convenience store right across the street. The staff is very friendly.

    Stayed in July 2025

  • Reviewed: 11 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was a little out of the way; you have to navigate the local subway system, but it soon becomes easy with experience.

    Very clean and comfy rooms with great shower space, and the blackout curtain was perfect for getting some decent sleep.

    Stayed in August 2025

  • Reviewed: 21 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Amenities can be improved. Did not mention the carpark height requirement and I have to park at another carpark which was a 7 minutes walk to the hotel. Would be good to indicate what is the maximum car height in the profile.

    The location was further away from the main area making it quieter.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Was value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The location was a bit off the main areas.

    Room was fairly big and clean

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    The staff were magnificent!!! Very helpful though limited in English theybtried their very best to assist us in taxi rid
    • Business trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms too small .

    The fact that is was near shopping area and across it was a Lawson 24hour shoppe!

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Early check in not available. Just out of the CBD (but this means it's very quiet)

    Spotless. Comfortable. Shower was fantastic. Lawson shop over the road. Cheerful staff. Baggage storage.

    Stayed in June 2025

  • Reviewed: 3 April 2025

    9.0
    Awesome hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The room is very clean, comfy bed and is well maintained. With all the necessary facilities like hairdryer, mini fridge, TV and wifi. Bathroom/toilet well is designed. Located in a more quiet place but is a bit far from the nearest train station but shouldn't be much of challenge. Staff are accommodating. For the cons, the room space is small which is common in Japan budget hotels. I also didn't like the semi transparent glass door used in the Bathroom/toilet.

    Stayed in March 2025

  • Reviewed: 12 February 2025

    8.0
    Good Hotel in relatively good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing in particular

    Clean and relatively close to public transport and street life

    Stayed in February 2025

  • Reviewed: 12 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The price. But that might have been due to time of year.

    This stay was great. Breakfast is good and location is it too far from main town.

    Stayed in February 2025

  • Reviewed: 7 February 2025

    9.0
    An unforgettable experience 🤘🏻
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s all good 👍🏻

    There’s nothing to complain about it 👏🏻👏🏻

    Stayed in February 2025

  • Reviewed: 8 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was clean and fairly easy to get to. They have a load of extra amenities available to guests to make your stay more comfortable

    Stayed in January 2025

  • Reviewed: 15 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I was not there long enough to find any faults

    Very spacious room by Japan standards. Great value for money

    Stayed in December 2024

  • Reviewed: 12 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Could have had more amenities and the breakfast buffet selection wasn’t huge

    So nice and clean and good location

    Stayed in November 2024

  • Reviewed: 27 November 2024

    9.0
    Convenient location, nice clean room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Conveniently located wthin a walk from Susukino and Nakajima Koen. The room was nice, clean and had a spacious shower!

    Stayed in November 2024

  • Reviewed: 29 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I guess it cannot be changed, but the view from the window. The breakfast is very basic.

    Basic breakfast

    Stayed in October 2024

  • Reviewed: 26 October 2024

    7.0
    Small clean rooms at a good price!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 6 nights

    I wish they would offer complimentary water bottles. Better toilet paper! The toilet paper that they supply are too thin!

    The Hotel was clean and comfortable. The daily fee price was good.

    Stayed in October 2024

  • Reviewed: 25 October 2024

    9.0
    Spacious room with great cost but could use a stronger dryer.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Dryer could be stronger or cost less per drying cycle, the hotel’s parking is always full so need to find and pay for parking elsewhere,

    Room was very spacious compared to many other hotels around Japan, price was very good, there is a washer/dryer, the dryer takes only 300 yen to almost fully dry my clothes, staff could speak some English, hotel was able to keep my luggage on my check-out day for me to explore the city before my flight, staff were very meticulous about requests such as for more towels and gave me plenty of towels.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Must breakfast early.

    Location. Comfortable beds.

    Stayed in October 2024

  • Reviewed: 1 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds are bigger than average and comfy

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The safe was too small to fit my Laptop (15")

    The Room and especially the Shower was amazing.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little far from metro stations if you have a lot of luggage but great value for money

    Pretty good, comfy enough. Great bathroom. Close to a Lawson and nice hot drink vending machine in the lobby.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    9.0
    Great showers, but a bit in the middle of nowhere
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I went to have breakfast on Saturday. I arrived at 8:15. Breakfast is supposed to last until 9:30. However, they told me they ran out of food and that I couldn't have breakfast that morning. This is pretty annoying as this was the day I was leaving and had planned my morning before the airport around having breakfast at the property.

    The shower is the best. Amazing. Would stay here just to shower under that great showerhead again. The rooms are typical Japan sized, but they're comfortable. The location is a bit from the main areas, and this would be a deterrent from staying here again. Spent time walking to and from the main areas every day.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The room was clean, and it was quiet and comfortable. The bed was very comfy.

    Stayed in July 2024

Showing 1 – 25

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