Reviews of Sun Plaza Hotel Fuji Lake Yamanaka 4 stars
401-0501 Yamanashi, Yamanakako, Yamanaka 1445-1, Japan
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewOur room was dirty and the staff wasn't really nice.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBreakfast was perfect
Reviewed: 21 August 2025 · Stayed in August 2025
Verified revieweverything apart from the floor carpet
floor carpet was a bit dirty
Reviewed: 16 August 2025 · Stayed in May 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLake view, bathhouse
Old building
Reviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewPlace was good to reach yamanakako and bus station.
Bit pricy, and looks not good for carpet. Better to change it.
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewOnsen and staff
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe assistance from one of the staff (a young lady wearing glasses) was excellent. We had difficulty understanding the bus timetables and pickup points, and the staff member made multiple phone calls on our behalf to ensure we had the correct bus. View from our room with side window facing Mt Fuji was fantastic.
Hallway carpets were dirty. Breakfast was very busy due to tour groups.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewGood service
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewThere are too many tourists from the People's Republic of China, and they tend to be very loud in public hot spring baths, which makes it hard for others to relax and enjoy the experience. Some of them even enter the hot spring without showering first, showing very poor hygiene habits.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewClose to the Lake. Staff were lovely.
Filthy filthy filthy. The staff are lovely but the place is really dirty. From the lobby to the rooms. We didn’t dare try the onsen for hygiene concerns. Definitely rent a car if travelling in the area because if it rains especially you are quite stuck with nothing to do and a room you don’t want to spend your time in.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe parking was good and it has a nice location, short drive to Fuji speedway
Over crowded in the common areas with the tour buses. The people on the tours are very loud and made a lot of noise at night.
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewLocation is good
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewLocation good
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewLocation is good
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewOnsen was magnificent Location was great. Clean
Bathroom smelt mouldy Everything had significant wear
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified review