Pillow was too soft with no option to change.

Decent room and space with daily cleaning. Air purifier in room was great. Hot water for showering and bathing was great. Air conditioner was strong. Eco cleaning service with rewards (free drink from vending machine) was an awesome policy!!!!!

Stayed in September 2025

The room is a little small (like most Japanese hotel rooms), and it's not easy to open your 28-inch luggage fully in the room ( but it's clean!). It would also be great if the hotel allowed guests to check in slightly earlier if rooms were already available. I paid extra to check in an hour earlier, as I really needed that room to freshen up and rest as i had taken a red-eye flight into Fukuoka. Would be great if some flexibility is allowed on check-in policy

The location is truly the best-selling point as it is less than 5 mins walk to Hakata Stn where the subway/JR/Shinkansen is. Hakata Bus Terminal is also just nearby (less than 10 mins walk). Staffs are friendly and helpful. There are two Family Mart and a Lawsons convenience store nearby and plenty of food options and malls within walking distance.

Stayed in August 2025

Breakfast was super good

Tiny room

Stayed in July 2025

The room might be a bit small if we have big luggages. The stuffs may not be able to totally open.

The hotel is a good place to stay one or two nights when we just arrive at Fukuoka or about to leave since it's next to the Hakata Station. Besides, the room is clean and the bed is comfortable.

Stayed in June 2025

Nothing, everything was great.

I booked this hotel for my mother. She said everything was good; the room is clean, the bed is large and comfortable. The reception, cleaning staff, and restaurant staff were all kind and friendly. Amenities in the room were all KOSE brand. She says she wants to stay at this hotel again if she comes back to Hakata.

Stayed in August 2025

Mmm, I think some facility requires better maintenance. I changed rooms because the flush handle was suddenly out of work. The front desk soon helped me change the room, which was really nice. However, in the second room, the bath plug somehow cannot stop the water (I was about to take a bath at that time)

the hotel crew are very friendly/ the breakfast is really awesome! (share the photos of breakfast) You can select Western style or Japanese style. Both are nice yet Japanese style is highly recommended!

Stayed in July 2025

Price

Location

Stayed in July 2025

Very near to the station

Stayed in July 2025

The A/C was very low which I loved as the outside temp was getting very warm. Also it was the best smelling hotel I have stayed at in China, South Korean and Japan. Breakfast was good- traditional Japanese and western stylish. Staff were a friendly welcome.

Stayed in June 2025

Nothing in particular

Position is very good near Hakata Station. There are many restaurants nearby and also all kind of shops like supermarkets, souvenirs, electronics and so on. There are also 2 conbini nearby and they are open 24h. The room is small (like many Japanese hotel rooms) but nice. You also get keycards for the rooms and the elevator is blocked unless you use your keycard (good for security).

Stayed in June 2025

I have no complaints at all

I really enjoyed my stay here. Location is excellent. Very close to Hakata Station was ideal. Can easily get to the airport, both tours I took started within 100m of the hotel, plenty of restaurant options. When leaving, I took the ferry to Busan, and it took 15 minutes to get there at ¥1,700. The room was very clean. On the smaller side, but a little bit bigger than my Tokyo room, but it does the job if you’re going to be out all day and need it as a place to relax. I was lucky to stay on the 10th floor which also had a coin operated washer and separate dryer. The best part of the stay was definitely the staff though. They go out of their way to help. I made sure to get the names of the 3 staff members that helped me the most, Ms. Kawabata, Mr. Yokogawa and Ms. Matsumura. They gave me their opinion on the best things to see and do, gave me directions, options on how to get to places, etc. stuff that normal hotel staff do, but their attitudes were just fantastic and they just wanted you to have the best. It’s the people that make travel great, and these guys made my day everyday. Thanks all.

Stayed in July 2025

small room

breakfast, location and clean

Stayed in July 2025

nothing

Great location, safe for female solo traveler, friendly staff

Stayed in July 2025

Room is too small

Location near by Hakata station

Stayed in June 2025

Only 1 washing machine and 1 dryer so waiting time was long when someone is using.

The location was great. Breakfast was a big plus. A bit spacious for the rate.

Stayed in June 2025

The shower curtains didn’t look very clean and the walls had some stuff on them

Location was amazing

Stayed in May 2025

Great Location ! Very Nice & Attentive Staff !

Stayed in April 2025

However, there were some moldy spots in the bathroom, so cleanliness could be improved

The hotel has an excellent location and the staff were very friendly and welcoming.

Stayed in April 2025

Room was a bit small - it was a double room and was fine for just me but it would have been cramped if 2 people had been in there.

Great location near Hakata station, which is good if coming from the airport or shinkansen. Friendly staff. Clean and quiet.

Stayed in April 2025

Bed is too small for two people.

The location is perfect with a few steps from Hakata Station. Nice breakfast both Japanese or Western Set. Helpful staff.

Stayed in April 2025

The room may be small, but it has everything you need for a comfortable visit. The bathroom was especially impressive—clean and equipped with a high-quality toilet. The location is incredibly convenient, just a short walk from Hakata Station, making it easy to get around the city. Would definitely stay here again!

Stayed in April 2025

It was perfect for my trip . I loved the Breakfast ..the traditional Japanese

Stayed in April 2025

Fab location near station & pick up point for day tours. Basic room which was reasonably comfortable. Breakfast was included & very traditional.

Stayed in April 2025

Room was a little too small. No option to pass on included breakfast. A box of sweets given in lieu of not using g breakfast. It was a substantial breakfast but I was off on tours early.

Super close to the station & day tour bus pick up is nearby which is really useful. Clean & comfy hotel.

Stayed in April 2025