Reviews of Hotel Sunroute Hikone 3 stars
522-0073 Shiga, Hikone, Asahimachi 9-14, Japan

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIt was near the train station and basically in the central of everything important. Staff was really lovely.
I dont know if that is my fault for not reading probably but as breakfast you get a fixed menu and can get something from the buffet additionally. As a picky eater I it wasnt really for me so I skipped it on the other days.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewvery good location and easy to traveling .shopping and eating
no shower cap
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewGreat location almost next to Hikone Train Station. Breakfast was decent. Lots of great places to eat at around the corner. Even laundry facilities.
Rooms were small, bed too small for 2 adults
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewGreat location, tidy room and excellent value for money
The shower spout could have been better positioned
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewClose proximity to the station.
Unable to control temperature from the room. It was so bad that I forfeited my last night just to get clean air.
Reviewed: 6 December 2024 · Stayed in November 2024
Verified reviewIt was really close to station and a nice short walk to a castle and town too. It was clean, convenient, and had lovely, friendly, and helpful staff. There were a lot of cute souvenirs you could buy as well in the lobby. We only stayed one night so didn’t take advantage of all the things they offered but we were very happy with our stay. The rooms were bright and not too small :)
No complaints here!
Reviewed: 7 November 2024 · Stayed in October 2024
Verified reviewReviewed: 7 November 2024 · Stayed in October 2024
Verified reviewReviewed: 6 November 2024 · Stayed in November 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewReviewed: 15 October 2024 · Stayed in September 2024
Verified reviewHotel was very close to the train station, which was convenient. We arrived before check-in so they held our bags for us until we returned. Staff was helpful and friendly. Free water (and maybe coffee?) in the lobby area was nice on a hot day. Only stayed one night, and the hotel was fine for our stay.
Typical of Japanese hotels, the bathroom was very small and tight, with no place to put anything. Carpet between beds was ripped and torn.
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewThe hotel is right next to the station.
The faucet in the bathroom is so short that it's almost impossible to use without touching the sink.
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewGood location, clean, nice Staff.
Very small bed for 2 people.
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewThe breakfast was not free but inexpensive and worth paying: the atmosphere and food quality and service quality were so good. So far the best out of all the hotels equivalent priced ones I stayed in Japan for this time.
The lobby, room and hotel workers were very nice. But the bed was a bit hard and also I wish I was able to use a full or queen size not a twin. (They gave me 2 twin size bed room.)
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewGreat location. And a great idea to offer Bicycles.
A rather annoying shower head, that can’t be angled down nicely.
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewIt’s very close to the strain station. It offers a free parking space for car.
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewVery basic room. Breakfast was not good. Would not recommend.
Breakfast.
Reviewed: 17 June 2024 · Stayed in June 2024
Verified reviewVery close to Hikone station and within walking distance to most sites/shops.
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