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Reviews of Sotetsu Fresa Inn Nagano-Zenkojiguchi 3 stars

380-0825 Nagano, Nagano, Minaminagano Suehiro-cho 1356, Japan

#17 of 53 hotels in Nagano

Guests' Choice

Review score

Based on 916 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.7

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 20 August 2025

    9.0
    Cozy and convenience
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room is too tiny to open a luggage.

    Location, staff, facilities, almost everything

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Good stay at a great location
    • Leisure trip
    • People with friends
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location, fair price

    Location was perfect, good but slightly small room.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Warm and helpful staff. Nothing fancy about the hotel but I would recommend this hotel just based on its excellent staff.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Great staff and room, perfect central location for our needs.
    • Business trip
    • Couple
    • Comfort Twin Room - Non-Smoking
    • Stayed 1 night

    Difficult to find parking to drop of our bags.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    Good location and staff very helpful
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The laundry dryer took 5 X 100 yens and still not fully dry.

    Close and convenient

    Stayed in July 2025

  • Reviewed: 23 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights

    Nothing really... maybe more hanging space for clothes

    Location; clean

    Stayed in April 2025

  • Reviewed: 28 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Clean and good quality hotel.

    Stayed in April 2025

  • Reviewed: 26 June 2025

    9.0
    Good location
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    Hotel is just 1-2 minutes walk away from a Nagano train station / bus stop and it was just what I needed. A room to sleep so I can get an early start to get a bus to go to hiking in mountains. There was Lawson downstairs and plenty of restaurants near by to get dinner. I didn't get breakfast there so I cannot share my opinion on that.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    8.0
    A comfortable stay with great access, lovely staff, and small details that made a big difference.
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights

    Honestly, nothing to complain about.

    Excellent location—right across from the train station and super convenient for getting to temples, shrines, and nearby towns. Room was cozy with a nice city view. Clean, well-kept, and stocked with thoughtful extras in the lobby like bath salts and hair ties. Staff were warm, helpful, and kind.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    Small room with a small bed
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was rather small. I would estimate 140 cm width max. I should have booked a room with a bigger bed.

    The location is excellent. 3 min walk from the main railway station. The breakfast was great. We stayed only 1 night.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    Nice rooms with very nice breakfast offering
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Location: near the train station and near to many nice restaurants

    Stayed in May 2025

  • Reviewed: 21 June 2025

    8.0
    Good overall hotel!
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night

    N/A

    - 5 mins walking distance from Nagano station and next to a Donki store for some shopping - Friendly and polite staff - OK to leave your luggage if arriving before check in time - Clean room and bathroom - Good priced hotel

    Stayed in June 2025

  • Reviewed: 20 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room is quite small, hard to organize luggages

    Good location, clean

    Stayed in May 2025

  • Reviewed: 15 June 2025

    9.0
    This hotel provides lodging for a reasonable price close to Nagano Station.
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The standard twin room is kind of small and the beds are right next to each other. You might have trouble sharing space especially if you have large suitcases. There is only one laundry room for the entire hotel, so plan to wash laundry at odd times.

    I liked the location of this hotel because it was close to Nagano Station. If you take the Zenkoji Exit, you will find a building with a Lawson’s on the first floor. The rooms are reasonably priced, and breakfast was 1700 yen per person. The hotel is close to some supermarkets and shopping areas. You will find a lot of things to eat and do during the day by this hotel. You can also sign up for their loyalty program and download their app to get membership benefits like early check in and late check out.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location from station, Staff Hospitality

    Stayed in June 2025

  • Reviewed: 4 June 2025

    7.0
    Very good and affordable place to stay in Nagano
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was not to my western taste, there is a lot of variety but I personally don't like to have miso soup for breakfast. Nevertheless the bread was good and the yoghurt was amazing, so I was not disappointed!

    1 minute walk from the main train station with a bridge connecting the hotel to it. There are a lot of restaurants and 2 convenience stores close (one of which on the same building). Around the corner you can also take the bus to the natural parks. The room was very clean and the staff is quite kind and helpful.

    Stayed in June 2025

  • Reviewed: 30 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location near Nagano station. The breakfast buffet had decent variety. Overall a clean, functional and budget-friendly hotel.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Great location, friendly and helpful staff.

    Stayed in May 2025

  • Reviewed: 26 May 2025

    10
    Perfect for travelers
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very modern hotel with everything you need, the rooms are spacious and you have a view on the city and the mountains. Just a few minutes away from Nagano station and a Kombini near the entrance

    Stayed in May 2025

  • Reviewed: 25 May 2025

    9.0
    Small but modern room close to the station
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    We chose the hotel mainly for the location close to the station because we planned some day trips from Nagano. This was a very convenient decision. Also the whole area around the train station is very clean and safe. We had a great view of Nagano from our room. It was small but the interior was quite modern and inviting. We especially appreciated that you could restock on tea, coffee or toiletry items at the lobby independently.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Comfort Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Great location minutes from Nagano station. Clean rooms, friendly staff.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    Absolutely great!
    • Leisure trip
    • Couple
    • Comfort Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing was bad about the accomodation

    The location is amazing and the room is very clean, comfortable and easy!! Love the heated bathroom mirror

    Stayed in May 2025

  • Reviewed: 22 May 2025

    9.0
    The hotel is situated in a convenient location, close to all amenities.
    • Leisure trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 2 nights

    Location is very central. Very near to train station. Lots of eateries around the area. Room was quite spacious and the bed was bigger than super single. It also has a convenient store at the ground floor.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small rooms but that’s Japan .

    Close to train station , staff was professional.

    Stayed in May 2025

Showing 1 – 25

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