Reviews of SUPER HOTEL Ikebukuro West Natural Hot Spring 3 stars

Thank you for choosing Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are delighted to read your high praise for our staff, the cleanliness of the hotel, and even our breakfast and hot springs. We are especially grateful that you noted the dedication of our breakfast staff, describing them as a "hardworking and wonderful team." This encourages us as we strive to ensure our guests have a pleasant start to their day. We were also pleased to hear that you were satisfied with the hot springs, but we sincerely apologize for any inconvenience or concern caused by the display of the occupancy level. We sincerely acknowledge the discrepancy between the actual situation and the display and will continue to consider ways to improve the system in the future. We apologize again for the loss of valuable time during your stay. Nevertheless, we are delighted that you found our hotel to be "great value." All of our staff will strive to ensure you have an even more comfortable and safe stay next time. We look forward to welcoming you back. From the Manager, Assistant Manager, and Staff of Super Hotel Ikebukuro West Exit Natural Hot Springs

Thank you for choosing Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are delighted to read your high praise for our staff, the cleanliness of the hotel, and even our breakfast and hot springs. We are especially grateful that you … Show more

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for your feedback after your four-night stay. We are delighted to hear that you described our hotel's location as "very convenient" and that you appreciated its convenient access from the station exit. We are also honored that you described our breakfast as "very delicious." Our menu changes daily, and we will take this into consideration in future updates to ensure a more varied experience during your stay. We sincerely apologize for any inconvenience caused by the elevator. Given the structural limitations, we will strive to provide you with the most comfortable stay possible by providing information during peak hours and improving operational procedures. We will continue to strive to provide a hotel that satisfies you not only with its location and service, but also its facilities. All of our staff look forward to welcoming you again. Super Hotel Ikebukuro Nishiguchi Natural Hot Springs Manager, Assistant Manager, and All Staff

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for your feedback after your four-night stay. We are delighted to hear that you described our hote… Show more

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are also very happy to read that you described our staff as "kind" and that you also communicated in English. We strive to provide friendly and warm hospitality so that all our guests, both from Japan and overseas, can stay with us with peace of mind. We would like to express our sincere gratitude for your warm response to our staff's efforts to speak to you in English. All of our staff will continue to strive to improve their skills so that we can communicate more smoothly and comfortably. We look forward to welcoming you again. Super Hotel Ikebukuro Nishiguchi Natural Hot Springs From the manager and all staff

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are also very happy to read that you described our staff as "kind" and that you also communicated in English. We strive to provide frien… Show more

Thank you for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. All of our staff were very happy to read that you found the hotel to be "good value for money". We are relieved to hear that you enjoyed our hotel's features, such as breakfast, location, free soft drink service, and natural hot springs. We hope that your stay was comfortable and that you were able to relax your mind and body. On the other hand, we apologize for any inconvenience caused by the bathroom size. Due to the structure, there is a limited amount of space, but we will strive to make your stay as comfortable as possible by improving amenities, cleanliness, and functionality. We will continue to strive to be a hotel that provides satisfaction that exceeds the price. We look forward to welcoming you again.

Thank you for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. All of our staff were very happy to read that you found the hotel to be "good value for money". We are relieved to hear that you enjoyed our hotel… Show more

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for the many compliments and valuable opinions you have shared with us. In addition to your warm words about our "great location and excellent service," we are very happy to read that you were satisfied with our room, hot springs, breakfast, and welcome bar. We also thank you for your cooperation in our eco-friendly cleaning activities. We strive to make our guests comfortable by providing them with water and new towels. On the other hand, we also appreciate your comments about breakfast time. As you pointed out, we understand that some people may have limited time due to work or other schedules, especially on weekday mornings. In the future, we will use this as a reference for improvements such as reviewing the service time and the way we guide you so that more guests can enjoy breakfast at their leisure. We will continue to strive to provide a more comfortable stay, aiming to be a hotel that makes you want to stay again. All our staff look forward to welcoming you again. Thank you very much.

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for the many compliments and valuable opinions you have shared with us. In addition to your warm w… Show more

Thank you for visiting Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for your valuable feedback. First of all, thank you for rating the location as "good". On the other hand, we are very sorry that the train lines and transfers were difficult to understand, and that it was inconvenient to travel to Narita Airport with large luggage. Ikebukuro Station is a large station where many lines intersect, so we regret that we were lacking in information and will strive to provide more clear information on how to access the airport and smooth transfers in the future. We are very honored to receive your compliments regarding the welcome drink and the hospitality of our staff. It is the greatest encouragement that you were able to spend your time after arrival comfortably and that the staff's response made a good impression of your stay. We also thank you for your suggestion regarding the breakfast menu. We are currently incorporating some daily elements, but we will make full use of this as a future improvement issue in order to aim for more timeless ideas and a more diverse menu. We understand that even in the overall review that the hotel was "overall fine," there are many expectations, and we will continue to make efforts to provide you with an even more comfortable and satisfying stay. All our staff look forward to seeing you again. Thank you very much.

Thank you for visiting Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for your valuable feedback. First of all, thank you for rating the location as "good". On the other… Show more

Thank you for visiting Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for your kind words of recommendation. We were very happy to read that you were satisfied with our location, facilities, and above all, the service of our staff. All of our staff take it as great encouragement that our warm and courteous welcome helped you have a comfortable stay. We understand that there were some aspects of the room that did not meet your expectations, but we are grateful that you were satisfied overall, even though you pointed out that it was a little small. We will continue to value our ingenuity and consideration so that you can stay comfortably even in a limited space. All of our staff look forward to welcoming you again. Thank you.

Thank you for visiting Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for your kind words of recommendation. We were very happy to read that you were satisfied with our location, f… Show more

Thank you for visiting Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. And all of our staff are very touched to hear that you had a wonderful hotel experience with wonderful staff. Thank you very much for your detailed compliments on the size of the room, breakfast, and the service of our staff. We are very pleased that your stay was comfortable and pleasant, and that you even extended your plans to stay. We are also very pleased that the procedure for extending your stay went smoothly, as it is proof that you were able to use our hotel with peace of mind. We are also relieved to hear that you were satisfied with the convenience from Ikebukuro Station and the surrounding activities, including Sunshine City, and that you were able to fully enjoy the charm of our hotel's location. We are most encouraged by your words that you would definitely like to stay again and your highest evaluation that you "can't think of anything you didn't like." We will continue to value our heartfelt hospitality so that we can continue to meet your expectations. All the staff are looking forward to seeing you again. Thank you.

Thank you for visiting Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. And all of our staff are very touched to hear that you had a wonderful hotel experience with wonderful staff. Thank you very much for your detailed compliments o… Show more

Thank you very much for visiting Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. All of our staff are very happy to hear that you call it "the best value in Tokyo." In addition to our convenient location in Ikebukuro, we are very happy that you experienced the "comfort and relaxation" that we value, such as our service, spacious rooms, and natural hot springs. It is our greatest encouragement to know that, like you, you value your limited time stay. All of our staff will continue to strive to provide even more heartfelt hospitality so that we can continue to be a hotel that makes you want to stay again. We look forward to seeing you again. Thank you very much.

Thank you very much for visiting Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. All of our staff are very happy to hear that you call it "the best value in Tokyo." In addition to our convenient location in Ikebukuro, we ar… Show more

Thank you for visiting Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for your warm comments. We are very happy to read that you were satisfied with the welcome drink and natural hot springs. We hope that you found your stay to be a relaxing one. We also appreciate that you mentioned the convenience of our location right next to the exit of Ikebukuro Station. We will continue to value creating an environment where you can relax and unwind from the fatigue of your travels. You mentioned a "coin-operated car wash," but we believe you probably meant a "coin laundry." We have a washing machine (200 yen) and a free dryer, making it a convenient facility for long-term stays. We look forward to seeing you again. Thank you.

Thank you for visiting Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for your warm comments. We are very happy to read that you were satisfied with the welcome drink and natural h… Show more

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to sincerely thank you for taking the time to provide us with your valuable feedback. We sincerely apologize for the inconvenience caused by the number of elevators you pointed out. Due to the structure of our hotel, there is only one elevator, and we recognize that it is an issue that you may have to wait, especially during busy times. We are sincerely grateful that you stayed with us despite this. Currently, we are working to reduce stress as much as possible by displaying information and warnings to ease congestion, and by timing movements between floors. We will continue to take our customers' opinions seriously and all of our staff will continue to work hard to be a hotel that you will be glad to have chosen, not only in terms of facilities but also in terms of service. We look forward to seeing you again if we have the opportunity.

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to sincerely thank you for taking the time to provide us with your valuable feedback. We sincerely apologize for the inconvenience… Show more

Thank you for your review! I was very happy to read that you will come again! It is encouraging that you were satisfied with the hot springs, breakfast, and location. All of our staff will continue to do our best to ensure that our guests have a comfortable stay. We look forward to seeing you again! Please take care of yourself on your next visit.

Thank you for your review! I was very happy to read that you will come again! It is encouraging that you were satisfied with the hot springs, breakfast, and location. All of our staff will continue to do our best to ensure that our guests … Show more