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Reviews of T Hotel Ryuoo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

381-0405 Nagano, Shimotakai, Yamanouchi-machi Yomase 11700-24, Japan

#2 of 2 hotels in Shimotakai

Guests' Choice

Review Score

Based on 64 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.5

  • Free Wifi

    6.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 4, 2025

    8.0
    Beautiful luxury hotel in the middle of nowhere.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    There is not much going on in the summer time in this part of Nagano.

    The facilities are amazing, the food was fantastic, the staff was friendly!

    Stayed in August 2025

  • Reviewed: March 31, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Presidential Suite
    • Stayed 6 nights

    The Fireplace at the lobby

    Stayed in January 2025

  • Reviewed: March 5, 2025

    9.0
    Great location, clean and modern hotel, very friendly staff with great English, delicious breakfast.
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Location is further from main Shiga kogen area but you have varios smaller resorts closer including right on the slopes of Ryou ski resort.

    Very clean, modern hotel. Free shuttles

    Stayed in February 2025

  • Reviewed: February 28, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dinner/breakfast No bar No communal space to spend with friends

    Staff, location and rooms were great.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    8.0
    Nice but short stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location - not recommended for travellers that don’t speak Japanese. There is also no medical assistance on the mountain.

    The ski in ski out was great however unfortunately the lower slopes on this mountain are jam packed with beginners so it’s very dangerous. The staff were so helpful from carrying our bags through the snow to helping us translate when we needed medical assistance. It’s nice having a restaurant on site however you need to pre-book. HUGE thank you to Lucile at reception who was amazing, such an asset to the hotel!

    Stayed in February 2025

  • Reviewed: February 20, 2025

    8.0
    Great snowy get away!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    The breakfast could have been a bit more extensive with asian & western options, and fresh prepared egg option. The a la carte dinner was also not great. While the teppanayki dinner was amazing!

    The staff were really really helpful with suggesting activities, helping with train booking, helping to book massages. They were the highlight for me, all very kind, patient and helpful!

    Stayed in February 2025

  • Reviewed: February 16, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The food was just so ok, the restaurant in the neighbour building was like a Railway station waiting hall....... .

    Nice staff, nice rooms. Directly at the slopes

    Stayed in February 2025

  • Reviewed: February 14, 2025

    8.0
    Aside from the meals, everything else was fine.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 8 nights

    The buffet breakfast was quite monotonous. We had the same food everyday for 8 mornings. Similarly the dinner menu was limited (not suitable for people with dietary restrictions) and did not change during my stay. It would have been helpful if the hotel had informed me prior to my arrival that it is located on the slope in the ski park and is only accessible by vehicles fitted with snow tracks. Our driver had difficulty locating the hotel, which caused some inconvenience.

    The room was spacious and clean. The chair lift was located within a short walking distance. Free lockers for ski equipment storage. Complimentary shuttle service to and from Iiyama Station (I did not use), as well as the one-time pick up and drop off service at Ryuoo Ski Park Information Centre.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    8.0
    Relax and Fun
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staffs are friendly and the room is clean, if have Onsen then will be good.

    Stayed in January 2025

  • Reviewed: February 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The ski park was a bit small for us but the T hotel made our stay lovely. The food could have been better.

    Location was great, staff were very friendly and really amazing, facilities and room were perfect, very comfortable and way above standard for a 3 star hotel.

    Stayed in January 2025

  • Reviewed: January 30, 2025

    9.0
    I would definitely recommend t hotel ryuoo to anyone just be prepared for a limited dinner menu with not much options ou
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 9 nights
    • Submitted from a mobile device

    The dinner menu. Not much variety and a bit expensive for what was served. I ordered the lobster linguine and was given a plate of linguine with sauce, very little meat and an empty lobster shell. Was disappointed with that especially for the price. It tasted good but virtually no meat was a let down.

    Friendly helpful staff, from the front desk to the wait staff and the shuttle crew everyone was great. The location was the best snowboarding right to the entrance of the hotel. The room was comfortable good facilities throughout. Breakfast was also great.

    Stayed in January 2025

  • Reviewed: January 27, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Hotel Staff is terrible, other than that all is good

    Stayed in January 2025

  • Reviewed: January 22, 2025

    8.0
    Brilliant location rooms beautiful would definitely recommend the queen and king suits. Lucille was absolutely amazing.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Rooms not cleaned at all on our stay of 6nights. Restaurant food was disappointing and expensive.

    Amazing location

    Stayed in January 2025

  • Reviewed: January 22, 2025

    8.0
    T Hotel is one of the better hotels in the Ryuoo Ski Park area
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    Maybe it's because I booked through Booking.com instead of direct (it was just easier on this occasion) my rooms floor had coffee stains near the fridge. Maybe I'm just jumping to conclusions as the rest of the room was fine. I was able to watch Netflix on the rooms tv whilst resting and not snowboarding. The hotels wifi can be very touch and go and there are instructions in the room on how it can be fixed if its slow (it was permanently slow even after I followed these instructions). I just accepted this fact. This hotel is a lot newer and the facilities are more modern than other hotels in the ski field area (I visited a few others to compare their standards and T Hotel is by far superior in terms of decor). For Ryuoo in general (not the hotel) there is almost nothing to eat outside of your designated hotel during the night. The nearby Italian restaurant was always closed. Youy may need to raid the vending machines and gift shops in the nearby hotels and chalets to piece together a meal! I also had permanent weak cell reception in Ryuoo.

    T Hotel Ryuoo is in a prime location, you can literally walk out the front door and be on the ski field in 2-3 minutes. There are two restaurants on site (I only ate in the main restaurant), a small gift shop with ammenities, washing machine and dryer in the basement. I had breakfast each morning which was a buffet and it was fine. The front desk staff assisted me in rescheduling an appointment I had upcoming with a physiotherapist over the phone. I appreciated greatly the hotel shuttle bus service from Ryuoo to Nozawa Onsen which was complimentary.

    Stayed in January 2025

  • Reviewed: January 19, 2025

    9.0
    Only 1 night stay but very comfortable
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bar/ lounge facility Onsen facility

    Excellent with lots of variety

    Stayed in January 2025

  • Reviewed: January 15, 2025

    8.0
    w
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 8 nights

    Limited meal menu as we stayed for 8 nights we tried everything.

    Location was excellent, however we were unaware that you needed hotel transport from the resort car park to hotel door. It would be best to arrange the free transfers to and from the station if arriving by train.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    9.0
    Excellent - would definitely stay again. Such an amazing few days.
    • Leisure trip
    • Family with young children
    • Queen Suite with Spa Bath
    • Stayed 3 nights
    • Submitted from a mobile device

    The kids entertainment room was not as good as advertised (a lot of games not working). Beds are hard also - not my personal preference.

    Location was exceptional - ski in and out - and the staff were so helpful. The ski facilities with lockers etc was awesome. We also had a room with a spa on the deck and that was incredible.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    9.0
    Great ski in/ ski out and fab breakfast
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Wi-Fi didn’t work for first 48 hrs. Thought it very odd that our rooms (2) weren’t cleaned at all during the 4 days we stayed there

    Great location on the slopes - ski in / ski out. Large comfortable rooms and beds. Friendly staff. Great buffet breakfast western and Japanese

    Stayed in January 2025

  • Reviewed: January 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No free tea or coffee for the guests in the room or at the lobby area Not much variety in the restaurant menu

    Stayed in January 2025

  • Reviewed: January 6, 2025

    8.0
    Still we had a great time and look forward to coming back
    • Leisure trip
    • Couple
    • Queen Suite with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    The food choices weren’t enough.

    Best property in the area

    Stayed in January 2025

  • Reviewed: January 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Spa Bath
    • Stayed 4 nights
    • Submitted from a mobile device

    Right on ski field, great breakfast, super helpful staff

    Stayed in January 2025

  • Reviewed: December 13, 2024

    9.0
    Very short and pleasant during off peak season.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Temperature inside the building and rooms was not warm enough.

    Excellent helpful staff in service and guiding and driving our vehicle out of difficult terrain/situation during snowing. Friendly, helpful, caring and conversant in English hotel staff.

    Stayed in December 2024

  • Reviewed: February 14, 2024

    7.0
    Nice hotel however would not go back to this area.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Restaurant food/service. You only had a choice of 2 meals for dinner which had to be pre booked and were VERY expensive. Shabu Shabu 11,000. Yen $73.00 U.S.or a 4 or 5 course French dinner also expensive and not that great. There are few if any other options as there’s no walkable village and the hamburger place closes at 5:00 pm. We opted to take free shuttle to yudanaka station and or taxi great restaurant GEON at the station.

    The size of the rooms, location on hill, pleasant staff.

    Stayed in February 2024

  • Reviewed: April 10, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Queen Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    bad service, rude staff at night

    Stayed in April 2025

Showing 1 - 25

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