One of the best value for money stays I’ve had, good facilities and good staff

Stayed in March 2025

nil

Property close to ski lifts, room very clean, staff were friendly and helpful, also night shuttles to supermarket

Stayed in March 2025

There wasn’t a window net and we couldn’t open it, fearing mosquitoes would enter.

The staff was very nice and ready to help whenever we looked like we needed something. The breakfast was great, with a variety of options and the scrambled eggs were specially delicious.

Stayed in March 2025

The room was not super clean. The side of the bed was not vacuumed properly and dust behind the curtain.

The room is newly renovated

Stayed in March 2025

The quilt is a little short.

Stayed in March 2025

Some deferred maintenance required

Good location with parking. Friendly helpful staff. Good breakfast and lounge

Stayed in February 2025

Great staff and great owners. So much help from the staff and they were easy to talk to.

Stayed in February 2025

Some small improvement could be showing what the hot breakfast will be so you aren’t surprised when it comes.

The staff were thoughtful and proactive.

Stayed in February 2025

The hot tub was too hot to soak in après-ski for 3 nights I was there and too cold on other night. Too bad.

Great staffs all of them especially the Japanese manager, Tom, Ned: thank you. Very clean n comfortable to stay many nights. Hot yummy BF was served daily. Location is next to bus station, gondola (5’ walk) and 3’ walk to chairlift on back road. Saved my energy carrying heavy ski equipment.

Stayed in February 2025

Lovely staff, simple but well appointed, thought through amenities, onsen style bath in basement was a wonderful surprise.

Stayed in January 2025

Not much to complain about. The onsen bath is a bit small with space for about 3 people max. The walls were a little thin so I was occasionally disturbed by other guests slamming doors or having loud conversations in the hallway

Spacious and comfortable room with a mix of Japanese and western styles. Attentive and friendly English-speaking staff. Good breakfast every day. Comfortable shared lounge area. Can arrange pickup and drop off from nearby train stations or bus terminal, and daily grocery runs are also available. Good onsen room, cheap laundry, and ski storage on site. Great location only a few minutes walk from the Tsugaike base area and shuttle bus connection to other resorts

Stayed in January 2025

Communication just prior to arrival was limited.

Family room was awesome. Great dry room. Onsen available. 24 hour access to kitchenette, complimentary tea, coffee and hot chocolate, easy access to ski lifts and ski rental.

Stayed in January 2025

Nothing.

It’s squeaky clean and the staff are absolutely friendly and helpful! Breakfast is great too!

Stayed in January 2025

T Square Hakuba is one of the excellent hotels I have lived in. The staff is kind, and the breakfast is good. The sharing areas with the sofas are comfortable. I will definitely choose this hotel if I plan to visit the area again!

Stayed in January 2025

I didn’t like the breakfast that much because we had eggs everyday🙁😰.

The place was super spacious and clean. There is a lounge where they served breakfast. The best part was that all the staff were very friendly and accommodating. The onsen was really good because it was just the right temperature🤩. In terms of logistics, it was excellent. The ski slope wasn’t really far away and there was a ski rental just across the road.

Stayed in December 2024

It is in a good spot in the middle of town . It is about 150-200m to the Gondola. So a good spot but not ski in ski out. That is not a criticism , just letting you know. Actually ski in ski out is not so common in Japan

T Square is spacious which is unusual for ski lodges. The living room , boot room were first class, as was the generous breakfast and noticeably enthusiastic staff. We were picked up by Chester who laughed his way through transporting our absurd amount of luggage. By the time we arrived at T Square Chester had already briefed us on the best powder in the trees and Ramen noodles near T Square. We had Christmas at T Square with staff and guests all put something in having a great time. Thank you to Ned , Hiyo, Olivia, Charlie , Tom and Ella and the Japanese couple who managed the T Square. And last but not least the the Japanese couple have the cutest baby which my wife and daughter couldn’t stop cuddling and playing with!! A real 10 out of 10.

Stayed in December 2024

We took the family room for 5 which was essentially 2 rooms connected by a common corridor. The 2nd room had no door which made it quite cold at night despite the heater being turned to full. The room came with a private toilet which had no heating on the seat so it was really uncomfortable using it in winter. We ended up using the shared one just outside the room which had heating.

The location was close to Tsugaike Gondola Base as well as the chair lifts for a beginner slope. Complimentary beverages were available 24 hours in the common lounge. They had Netflix in the rooms! The availablity of 2 dryers (100yen per 30 min) were a plus point

Stayed in December 2024

Nothing comes to mind.

It is a nicely renovated hotel and the staff was very friendly. I was the only guest staying that night so they upgraded my room. Lots of breakfast options

Stayed in April 2024

Friendly staff, great location

Stayed in March 2024

Parking is not right at the building but a few minutes walk

Convenient location: skort walk to skiing and restaurants

Stayed in March 2024

Heater blew out cold air in both rooms. Water was Luke warm. Stayed for a week and our room was not serviced once and the towels not changed. There was an unpleasant odour in the main foyer & hallways

Location was great. Room size was great

Stayed in February 2024

The shared bathrooms/bath

Location is great, close to the gondola and restaurants

Stayed in January 2024

The bathrooms really let this place down, only one female western toilet on our floor, and something wrong with the plumbing so the bathroom smells like sewerage and this extended to the rest of the building, a waft when walking through the door. Also, their website advertises a mineral bath, but the shared bathroom is only hot water, not an onsen

Great location, comfortable bed and pillows, great lounge common area

Stayed in January 2024

TV not in twin room for kids.

Breakfast was good each day with a good variety. Great location with a short walk (200-400m) to access the multiple chairlifts. Restaurants all in close proximity, recommend to book on weekends. Great big drying room. TV in our deluxe room was great to catch up on Grand Sumo each night!

Stayed in January 2024