Loved everything !

Amazing property; delicious food and very warm staff. The onsen in the ryokan was beautiful and a superb experience.

Stayed in June 2025

Huge, beautiful, comfortable apartment. The staff & service was fantastic; very attentive. It’s expensive but the experience was fabulous. We were given traditional outfits to wear for the kaiseki style dinner in the room. The food was delicious & very plentiful. Breakfast was the same - so much food! The highlight was the private heated spa pool on the balcony. It was a lovely relaxing experience in the middle of a very busy tour of Japan - just what we needed!

Stayed in May 2025

Very friendly personal. Great dinners and breakfast! Small hot bath on the room terrace was nice!

Stayed in April 2025

The pick up times from the train station could have been more flexible.

Facilities were very clean and the onsen was functional. Staff were sweet and friendly with a high service mindset.

Stayed in December 2024

This SPA hotel is awesome. We loved the place, our room and the onsen. The staff was amazing, very very kind and helpful. They offered us a free shuttle service to the train station and they kindly provided us with an excellent vegetarian/vegan dinner and breakfast. Really nice place for relaxing and having a break. We loved everything.

Stayed in May 2024

Nothing!

We chose this luxury traditional hotel to end our two-week trip in Japan. We were not disappointed. Our room included half board. The room itself is spacious with an outdoor Onsen facing the greens. We were treated like the kings the moment we arrived. The diner and breakfast were delicious and gastronomic. We enjoyed it so much!

Stayed in May 2024

Nothing. It was perfect!

Kana was AMAZING and made the stay so lovely! The room was incredible and the private tub was spectacular. I really loved the view of the temple from our room. It was also great to try the regional food. The presentation was beautiful. We enjoyed our authentic experience at this very traditional Japanese inn!

Stayed in May 2024

Marvelous service, spacious room with external bath They pick you up from/ to the shinkansen station, making everything easy. Amazing food They also provide additional yukata for women (cuter ones) which is a nice touch

Stayed in April 2024

I liked everything about the ryokan. The only negative is that the actual town of Kagaonsen was not as charming as I hoped.

Our premium suite with open air bath was beautiful, spotlessly clean and spacious for four adults. We were picked up at Kagaonsen Station and taken to the ryokan. The service in this ryokan is impeccable and we just loved the woman who took care of us and served us our meals. Even though we spoke almost no Japanese and she spoke almost no English, we were able to understand each other and she was such a delight! Upon arrival the women in our group were asked to pick out yukatas and obis to wear. Clothing for the men are all the same and are provided in the room. Our luggage was taken up to our room for us and when we got to the room we were served matcha tea and a sweet snack. There is a booklet in the room in English outlining important things to know. We were asked what time we would like our dinner and our breakfast as well as what time we would take the shuttle back to Kagaonsen Station. While some of us used our private open air bath, I used the public bath which I had all to myself. They had an indoor bath and a beautiful outdoor bath. After getting dressed in our yukatas we made our way down to the lounge for the complimentary yuzu sherbert. Dinner was a beautifully presented multi-course meal served in our room and we could barely finish it all. Every night in the lounge, there is music and tonight was an accomplished pianist playing classical music. Our room had two twin beds so two of us slept on the tatami mats. Instead of using regular futons, they put down thick pads almost as thick as a regular mattress and I had a very comfortable sleep. The next morning, we walked around the town (there are complimentary bicycles you can borrow). Breakfast was another beautiful multi-course meal and we had a bit of time to take another bath before catching the complimentary shuttle back to Kagaonsen Station. All in all, a beautiful experience.

Stayed in November 2023

The staff were exceptional, and the location and facilities were fantastic. Dinner was generous and delicious.

Stayed in October 2023

Beautiful ryokan with friendly staff and delicious in room meals.

Stayed in December 2022

Excellent service n the good quality of foods

Stayed in December 2022

Very ‘full-on’ experience, you need to be completely ready to let go and have someone in your personal space at all times. If you try to deviate from the plan there is plenty of resistance. Be ready to eat what you’re told at the time you’re told, in your bedroom - there is no restaurant. If you’re looking to be mothered and lose free will during your stay, it will be great. Going in summer may not be the best - no need for a hot spring when it’s 27 degrees at midnight.

A good sized room, clean facilities, nice area if you’re looking for a rural Japanese experience

Stayed in July 2025

Nothing the food was inedible there was no shower ( that we could see) so we ended up having to leave without showering…. We tried to speak to the hotel but no one spoke English and forced us to pay everything upfront it was a horrible experience I did not eat anything for 24 hrs

We did not enjoy the stay at all - we booked for 2 days but left after 12 hrs it was not an enjoyable experience

Stayed in May 2025

Nil

Good location

Stayed in November 2022

I especially liked the Onsen both the private one in our room and shared one outdoor. The location across the street from a Buddhist garden path with shrines was one of the most magical sites I experienced in our 2 weeks in Japan - More serene and private than Kyoto. The meals were like a Michelin-starred experience. It is a full eversión into Japanese cuisine. But it was the Ryokan staff (Midori & Tomoko) that made this ryokan a memorable experience. We had never stayed in a ryokan before so they gently guided us through the proper etiquette and dressed us in yukatas for dinner which they provided. We traveled there with our adult children and this ryokan was one of our most memorable experiences.

Stayed in June 2025

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Stayed in July 2025

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Stayed in May 2025

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Stayed in February 2025

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Stayed in December 2024

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Stayed in December 2024

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Stayed in December 2024

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Stayed in November 2024

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Stayed in October 2024