Plan to arrive in Arima about 3pm - you can avail of the hotel’s pickup service by calling them. it’s up a small hill. Even to reach the hotel, there are some old stone steps.

Small ryokan - beautiful, very well decorated and modern. Stayed in one of their best rooms - which had a private onsen with the signature Arima waters (massive bonus). Exceedingly well appointed room. Had the half board package - attentive server (same one throughout the stay). Food included Kobe beef - exceptional. In the heart of Arima, it’s a short stroll down some steps to the Main Street where you can browse shops and have a light lunch / snacks.

Stayed in July 2025

There was a minor communication issue since the staff was not fluent in English, but it couldn't depreciate our experience with this hotel.

Staff was welcoming, and their hospitality was great. Room condition was top-notch, and I have no complaints about it at all. Food quality was great, and public baths were quite small, but enough. Lots of master pieces maid me feel like staying in an exhibition. I will definitely come back.

Stayed in June 2025

I had one of the most relaxing stays at this hotel. The thermal baths were absolutely incredible and truly an experience not to be missed. The cleanliness of the establishment is impeccable, and the staff takes great care of every guest. Everything is designed so you feel rested and completely relaxed from start to finish.

Stayed in June 2025

The price, and that the hotel is up the hill, ask for a transfer if you have lots of luggage.

Super comfy room, traditional Japanese style with some modern additions like TV, Nespresso etc Onsen small but clean, high quality shampoo and all the other things. Very good food and service. Free beer and drinks in the lobby in the evening .Hotel decoration with art and flower compositions makes it look like a museum. Personal is very friendly and helpful.

Stayed in April 2025

I will be staying again. The onsen was amazing! They even have open bar in the room was lovely. Staff were helpful and respectful. I really enjoyed my comfortable stay.

Stayed in April 2025

The property was not flexible at all when it comes to check in time, so make sure you don’t arrive before check in time or you will find yourself strolling around the area.

Interesting and VERY local experience, including the traditional Japanese breakfast, which included grilled salmon. The facilities were lovely and the onsen was extremely calm and clean, highly recommended. Note that the Onsen area is quite far from Kobe city (around 1 hour with public transportation) - so allow yourself some time if you are planning to visit Kobe. Very helpful staff - thru organised our bus back to Osaka and dropped us at the station.

Stayed in May 2025

There are many stairs and so it was not easy for our old ant to go to the big bath and the eating place.

Food was excellent, and the staff were polite and professional.

Stayed in May 2025

Nice room. Great dinner & breakfast. Excellent service from staff.

Stayed in April 2025

Public Onsen too small

Staffs and Food

Stayed in January 2025

Awesome experience, we loved the Japanese style room. Enjoyed the onsen a lot. The staff was extremely professional. Exceptional breakfast

Stayed in December 2024

Nothing

The hotel is an amazing place to relax and enjoy a short stay. The staff was friendly and warm. The room was comfortable, clean and very well equipped. The public bath was amazing with the wonderful view of colorful trees. The breakfast was amazing. We had a memorable stay in Arima onsen. Hope we can repeat it.

Stayed in December 2024

Onsen, breakfast, spacious room, cleanliness, staff

Stayed in December 2024

Meals were excellent, tasty with the perfect ambience.

Stayed in December 2024

Wish the onsen was a little bigger, so it could accommodate more people comfortably.

Kaiseki dinner was great. Pricey, but it was an experience. Rooms were amply sized and clean and comfortable. Onsen was a little on the small size, but it was nice to soak in the two different hot springs.

Stayed in October 2024

The way to reach the hotel by transportation. It's a very steep hill. Either call for a taxi service to drop you directly up the narrow and steep hill, or utilize the hotels free transportation services.

I loved our room. Our hot bath was amazing and consistently stayed hot throughout the stay. Our room was very spacious. They provided us with all the necessities, yukatas to wear during dinner and pajamas. The massage chair in the room was a plus. I loved the location! If you just walk to the left of the hotel, you will reach a stairwell that leads directly to the arima onsen town area! Easy to walk around town. The staff were excellent and spoke English very well. It was easy to communicate with them.

Stayed in November 2024

Very hard ro find vegetarian meals in the Armia Onsen area...

The room and onsens were beautiful..there were no children in the onsen! It was peaceful and tranquil..Beautiful onsen town.

Stayed in November 2024

The pace of dinner could be slightly better. Didn’t ask but would be nice if drinks from the mini bar could be brought down to dinner.

Transport was provided to and from the station and luggage was carried to the room as well. Was exceptionally pleased with the room which came with two baths and even a sauna. I could take a bath in the comfort of my own room whenever and I liked it better than the public bath. The room was also spacious and had plenty of amenities. View from the room and the complimentary mini bar was great. Staff were wonderful.

Stayed in November 2024

Authentic Japanese style and hospitality

Stayed in November 2024

Bed was a bit firm for my tastes

Very relaxing. Nice baths. Friendly staff

Stayed in October 2024

I’m really struggling to think of anything I didn’t like. Maybe the pillows could have been a bit squishier. Maybe.

If I dreamt up the perfect room, this would be it! I loved : the # of wastebaskets, the controls for the lights and curtains, the toilet, the automatic closing bathroom door, the room’s small amenities, which felt very luxurious and nice, the storage closet, sauna, and hot spring/ tub/shower room- absolutely everything. Every detail of the room has been thought out. Thoughtful design, purposeful and functional layout and mechanisms, and it all looked and felt so luxurious.

Stayed in October 2024

The Onsen area is a little small. But during our visit, it was not crowded. So we had a good time.

The breakfast is amazing! Definitely not to be missed. The area is very quiet and serene. I love the Onsen. I will go back there again when I get a chance to.

Stayed in September 2024

Comfortable

Stayed in September 2024

food onsen location and cleanliness

Stayed in July 2024

Nothing

Very kind staff, clean faciltiy

Stayed in June 2024