Reviews of TAKITEI Riverside Onsen ーA Hidden Ryokan in Kanazawaー 5 stars
920-1302 Ishikawa, Kanazawa, Suemachi 23-10, Japan

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Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewMany beautiful lounge areas, 2 peaceful libraries with plenty of English books, waterfall views from onsen, private passcode protected lounge was a nice touch, huge room with pond-side balcony and free fish food for the koi, great dining experience in private room. Coupon for discounted return taxi back into Kanazawa
Check-in took longer than expected due to thoroughness of the tour combined with using google translate to explain every detail. While the attention to detail was appreciated, time could have been saved by simply providing a pamphlet with the info.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewPerfect retreat, every single detail from start to finish was beautiful.
Didn't want to leave
Thank you for staying at TAKITEI! All of our hotel staff are delighted by your positive review and kind words. We take pride in our work of conveying the wonders of Japanese spirituality, ryokans, Japanese cuisine, and hot springs to everyone. We hope as many guests as possible can experience these wonders and fall in love with them as much as we do. We still have a lot to learn, but we will continue to work hard to repay your kindness. We hope to grow into an even better hotel so that we can meet you again. If you have any plans to visit Japan, please stay with us again. See you again in Kanazawa!!
Thank you for staying at TAKITEI! All of our hotel staff are delighted by your positive review and kind words. We take pride in our work of conveying the wonders of Japanese spirituality, ryokans, Japanese cuisine, and hot springs to every… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWe loved the experience from start to end, highly recommended
Thank you for using our hotel. I was the person who saw you off as you departed. I was happy to read your wonderful review. I am proud that I was able to help make your stay at our hotel a satisfying one. I will use this happy feeling as motivation in my work and strive to achieve an even higher level of hospitality. We will continue to grow. We hope to present an even more improved TAKITEI the next time you use our hotel. I look forward to seeing you again in Kanazawa.
Thank you for using our hotel. I was the person who saw you off as you departed. I was happy to read your wonderful review. I am proud that I was able to help make your stay at our hotel a satisfying one. I will use this happy feeling as … Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThis Onsen Ryokan is truly extraordinary. The hospitality at this place is on a level most hoteliers only can dream of. All team members are extremely polite, friendly and always one step ahead. The perfection of each encounter, the impeccable appearance of the team members and the pride they all take in what they do is moving. From the warm welcome as our taxi arrived to the time we had to leave, we really could not have asked for more. The hotel has numerous tranquil common spaces, for example a foot bath terrace by a waterfall and two libraries. The onsen bath is a wonderful experience. The breakfast and dinner selection takes you all the way into Japanese and local Kanazawa cuisine. We had a suite facing the garden and the fish in the pond could be fed from our balcony. The room category included a lounge with dedicated seating, open all evening and shared with just one other room in the hotel. The Takitei riverside onsen experience is hard to describe briefly, you just have to experience this yourself. Highly recommended.
Thank you very much for using our hotel. We are also deeply touched by the glowing review you posted, filled with praise for our hotel. We understand that we still have a long way to go. That is why we are most pleased and proud to have been able to assist you with your stay. Our gratitude and respect for you will enable us to strive to provide even higher levels of hospitality. There are various ways to enjoy our hotel throughout the four seasons. The scenery and cuisine change with the seasons. We hope you will come and experience once again the scenery of Kanazawa and the four seasons of Japan. We look forward to the day we can welcome you back to our hotel in Kanazawa.
Thank you very much for using our hotel. We are also deeply touched by the glowing review you posted, filled with praise for our hotel. We understand that we still have a long way to go. That is why we are most pleased and proud to have bee… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThank you very much for staying at our hotel. Your review made us very happy. It has motivated us to strive for even higher levels of hospitality. We are honored that you liked the spirit of our hotel. The cultural value of hot springs and Japanese cuisine is something we Japanese people are very proud of. We would like to continue to spread the greatness of this culture to many people. Thank you again for your use and review. See you again in Kanazawa!
Thank you very much for staying at our hotel. Your review made us very happy. It has motivated us to strive for even higher levels of hospitality. We are honored that you liked the spirit of our hotel. The cultural value of hot springs and… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewSo much great traditional Japanese food !! The person bringing in all the food, the outside area that you could view from the table.
The amount of food served was almost too much. It was all delicious but the quantity and number of different types of food was unusual for me. We stayed two nights and had breakfast and dinner for both nights.. Next time i would probably only do one day with food and the other day with just the room.
Thank you for choosing our hotel as your accommodation. We are happy to read your review. We are proud that we were able to make your two nights at our hotel a wonderful one. We appreciate your valuable feedback on the food. Our hotel's head chef has a strong service spirit, so he sometimes serves a voluminous Japanese course meal. If you contact us in advance next time, we may be able to arrange the course content. Please consider it. Kanazawa, where our hotel is located, is a wonderful place. We hope you will come to this charming place again and spend a meaningful time here. When you do, we would be happy if you choose our hotel as your accommodation. See you again in Kanazawa!
Thank you for choosing our hotel as your accommodation. We are happy to read your review. We are proud that we were able to make your two nights at our hotel a wonderful one. We appreciate your valuable feedback on the food. Our hotel'… Show more
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewBeautiful surroundings, super clean, amazing facilities
Thank you for using our hotel. You kept in touch with us carefully during your trip, which allowed us to welcome you with peace of mind. We are pleased to have been able to welcome a wonderful, experienced guest like you. We are truly grateful for your positive review. We are still not yet able to provide perfect hospitality, but we will continue to strive to satisfy as many guests as possible during their stay. See you again in Kanazawa! Until then, please stay healthy.
Thank you for using our hotel. You kept in touch with us carefully during your trip, which allowed us to welcome you with peace of mind. We are pleased to have been able to welcome a wonderful, experienced guest like you. We are truly grat… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewExceptional service, amenities, food, everything. Private onsen was magical. Very accommodating with dietary restrictions. Lots of things to do around the property - massage chairs, foot bath, books, multiple lounges with free snacks. Many staff don’t speak English but everything was fine with Google translate. Highlight of our trip to Japan.
Thank you very much for staying at TAKITEI. You thanked us with a smile when you left, and we are touched to receive such a high rating in your review. We are very pleased that you enjoyed your time at our hotel, despite the language barrier. We have made various efforts over the past few years, such as creating a lounge and library. Your words of praise have made all our hard work worthwhile. With this happy feeling in our heart, we would like to continue to grow into an even more wonderful hotel and provide all our guests with magical experiences. We promise that you will have a wonderful time at our hotel the next time you visit. We hope you will come visit TAKITEI again. We look forward to seeing you again.
Thank you very much for staying at TAKITEI. You thanked us with a smile when you left, and we are touched to receive such a high rating in your review. We are very pleased that you enjoyed your time at our hotel, despite the language barrie… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewStaff had been amazing, the garden so beautiful. We had very relaxing time sitting in the terrace or having a foot bath looking at the waterfall. Huge thank you to the manager for the whole experience.
Thank you very much for using our hotel. We read your review. We are very happy to hear from your wonderful rating that you and your son enjoyed your stay at our hotel. The flowers in our garden can be enjoyed throughout the four seasons. Kanazawa city also offers beautiful scenery throughout the seasons. We would encourage you to visit our location and hotel in a different season. We look forward to meeting you and your son again in Kanazawa.
Thank you very much for using our hotel. We read your review. We are very happy to hear from your wonderful rating that you and your son enjoyed your stay at our hotel. The flowers in our garden can be enjoyed throughout the four seasons. … Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewWe had a lovely stay, the staff were incredibly helpful and friendly despite the language barriers. The whole set up is very relaxing.
Thank you for using our hotel. We read your wonderful review with happy feelings. We feel very honored that you enjoyed your two nights at our hotel. Our goal is to welcome you back to our hotel and provide even higher quality service than this time. We look forward to seeing you again in Kanazawa.
Thank you for using our hotel. We read your wonderful review with happy feelings. We feel very honored that you enjoyed your two nights at our hotel. Our goal is to welcome you back to our hotel and provide even higher quality service than… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewWe LOVED this ryokan, beautiful inn tucked away next to a river and waterfall. Lovely gardens. We had our own private onsen in our room where we could watch the waterfall - amazing! We very much enjoyed the included dinner and breakfast - fantastic fresh fish and creative dishes. Good communication with the staff with questions of how to get to this more remote ryokan from Kanazawa. So many extras - reading rooms/libraries, coffee and tea stations, evening wine and tea. Several staff able to speak some English which was a bonus.
We were told that staff at the information center at the Kanazawa station could call to let them know when we would be boarding the bus to the Sue bus stop. The staff did not know anything about this but were able to assist. It was confusing to figure out which bus to take but with help from the information window we figured it out. It was a bit of a bus ride - about 25-30 minutes. We had the staff arrange a taxi for our return to the Kanazawa station the next day.
Thank you for using our hotel. We are pleased to receive your positive review. We apologize for any concerns you may have regarding access. In order for us to pick guests up at the bus stop near your hotel, guests will need to call us to let us know that you are catching the bus. We recommend that foreign guests who are unable to call the hotel rely on the staff at the tourist center in Kanazawa Station. For the above reasons we encourage our guests to seek help from the staff at the tourist center. If you come to Kanazawa again, please come and visit us again.
Thank you for using our hotel. We are pleased to receive your positive review. We apologize for any concerns you may have regarding access. In order for us to pick guests up at the bus stop near your hotel, guests will need to call us to … Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe property was beautiful. Highlights were the Japanese dinner and breakfast with a large assortment of delicate dishes perfectly presented in gorgeous plates. The outside onsen was wonderful, a large rock pool near a garden and a waterfall. There were extras like sake, wine in the evening. The staff was very helpful and friendly.
I am the person who spoke to you when you left the hotel. Thank you for using our hotel. Thank you for posting a nice review! I was happy to hear your heartwarming thoughts when you left, but reading this review made me feel even happier. Your kindness will encourage me to work harder at my job. We are proud that we were able to accommodate your circumstances and expectations, including the consultation you gave us in advance. We look forward to welcoming you both to our hotel in Kanazawa again.
I am the person who spoke to you when you left the hotel. Thank you for using our hotel. Thank you for posting a nice review! I was happy to hear your heartwarming thoughts when you left, but reading this review made me feel even happier. … Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewSuper friendly staff, fantastic service. And the food served - be very hungry before the meal, it's good, giving You a full overview of the Japanese kitchen. To be honest, it's not a meal, it's an experience
Thank you for using our hotel. We were very happy to read your review praising our service and the food at our hotel. Thanks to you, we are very happy. Our hotel chef was also very happy to read your review. It was enough to satisfy his pride that a guest from another country was satisfied with the food he has studied his whole life for. When you feel like having another wonderful experience in Japan, please come to our hotel again. All the hotel staff are looking forward to seeing you in Kanazawa.
Thank you for using our hotel. We were very happy to read your review praising our service and the food at our hotel. Thanks to you, we are very happy. Our hotel chef was also very happy to read your review. It was enough to satisfy his pr… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewIt was the full, honest traditional Japanese accommodation. The staff were incredibly kind, attentive and professional. They put effort in to speak with us in English and made the entire experience enjoyable and relaxing!
Everything was perfect, wouldn’t change a thing!
Thank you for using our service. We are thrilled to receive a wonderful review so soon after your stay. It is our pride and joy to have been able to assist you with your trip and create a comfortable time for you. We look forward to the day when we can share this wonderful experience with you again. Thank you once again for your kind words and positive review. We look forward to welcoming you again in Kanazawa.
Thank you for using our service. We are thrilled to receive a wonderful review so soon after your stay. It is our pride and joy to have been able to assist you with your trip and create a comfortable time for you. We look forward to the da… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewAn amazing experience. Everything was well tought trough. Staff was on point and professional. It was amazing to be able to feed bond fishes trough rooms window. This was deffinedly worth the effort and money.
Thank you for using our hotel. We are so happy to read your thoughtful comments and review and to know that your honeymoon was wonderful. We look forward to the day when we have the honor of hosting you at our hotel again. Until then, we will continue to work on improving our skills and facilities. We are so grateful for your kind consideration. We wish you happiness!! See you again soon.
Thank you for using our hotel. We are so happy to read your thoughtful comments and review and to know that your honeymoon was wonderful. We look forward to the day when we have the honor of hosting you at our hotel again. Until then, we w… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewThe place is beautiful,people are so kind and the food is amazing !
Thank you very much for staying at our hotel. We are proud to have been able to help you with your trip. We were delighted to read your positive review. Your thoughtfulness encourages us to further improve the hospitality of our hotel. Please come back to Kanazawa and our hotel the next time you visit Japan. We look forward to welcoming you again.
Thank you very much for staying at our hotel. We are proud to have been able to help you with your trip. We were delighted to read your positive review. Your thoughtfulness encourages us to further improve the hospitality of our hotel. Pl… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewExcellent stay at Takitei, the best of our trip to Japan in April 2025. Warm hospitality throughout, complete with very delectable dinner and breakfast. Highly recommend the Japanese style room with private onsen, you can even feed the koi fishes from the room. The room also had views of the private garden with the cherry blossoms, making it a very dreamy scene. Dinner and breakfast were on point, and there's even complimentary drinks in the evening and noodles at night. I don't think any other hotel room or hospitality can top this, would definitely return to stay in the future.t
Thank you for using our hotel. We are honored to receive such a wonderful review. We are proud that you had a pleasant and comfortable stay at our hotel. As a Japanese person and as a hotel staff member, I am truly happy that you enjoyed cherry blossom viewing, a symbol of spring in Japan, during your stay at our hotel. We look forward to welcoming you to our hotel again.
Thank you for using our hotel. We are honored to receive such a wonderful review. We are proud that you had a pleasant and comfortable stay at our hotel. As a Japanese person and as a hotel staff member, I am truly happy that you enjoyed c… Show more