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Location was great! Backed straight onto the ski fields. Onsen was amazing at the end of a long day of skiing

Stayed in March 2025

Pillows were really not comfortable.

Hotel which doesnt impress on first site. But it has a lot of great things going for it! Location: you can ski to the slopes and ski back to the hotel. There is a great onsen! Absolutely adored soaking in the hot water after a long day skiing. The breakfast is Japanese style with some bread possibilities. But it is healthy and good. The hotel is at walking distance to some nice restaurants in the neighbourhood. We stayed in a Japanese style family bedroom and slept on futons. It was nice overly comfortable, but nevertheless a lovely experience. Great value for money!

Stayed in March 2025

A great week skiing

Stayed in March 2025

Everything is just good and right in place, we enjoyed our stay so much here, thank you

Stayed in March 2025

Great private Onsen, beds and pillows in Japanese room a little too firm for me. Very helpful staff and great ski in out location.

Stayed in March 2025

The building is older and doesn't look like much from outside, but the rooms appear recently remodeled, very nice inside, comfortable and quiet.

Fantastic location. Ski in ski out. Walking distance from Hirafu welcome center and in town. I loved my in room private onsen with a view of ski slopes in Niseko. The staff were very friendly and helpful. They held luggage for me when I arrived early so I could ski, they have changing rooms, storage lockers, ski lockers, and large wonderful public onsen that was never crowded.

Stayed in March 2025

Some extra hooks in the bathroom for towels would be handy. The Prince is starting to show it's age, but is very clean and comfortable.

We loved the private Onsen - so nice to come into after a day on the snow. Our deal included buffet breakfast which I'd recommend. Staff very obliging and friendly. There's no longer a bar at the hotel (used to be), plenty of nearby options. We have stayed here several times and the main attraction is both the public and private Onsens.

Stayed in February 2025

onsen is free and available from 3pm till next morning

Stayed in February 2025

Having to wait until 3pm before booking in

Older style hotel with a traditional Japanese rooms and a great Onsen

Stayed in February 2025

hard pillows and extremely hot room even with the window open. the heating we couldn't turn off

The free beer, tea, coffee everynight. The buffet breakfast was great. nice lobby

Stayed in February 2025

Buffet breakfast didn’t have many good options. It was disappointing. Suggestion would be , given we are in Japan, to include a ramen /udon station for chef to provide to guests on order similar to the egg station. Hotel is quite dated, a refresh and refurbishment would give it a good lift. There is a foul sewage smell outside the hotel on the ski field side.

Helpful and friendly staff. Large clean onsen. Convenience of ski in and ski out.

Stayed in February 2025

Could have done with the bar being open for an area to chill away from the room, lack of storage space for clothes in the room.

Staff were great, Onsen was a lovely touch in the room, deluxe rooms were very comfortable, very clean.

Stayed in January 2025

It's a bit old/tired compared to the other hotels in Niseko.

Ski in and out location was a major plus. There aren't that many ski in/out properties in Niseko. The hotel is also great value for money for location. The breakfasts were excellent. Close to numerous food/dingins options.

Stayed in January 2025

The facilities are a bit run down and the breakfast wasn’t great

We stayed in a room with a private onsen that was incredible. The onsen had a view of mt. yotei and was very comfortable. The room was spacious and clean! The location cannot be beat. Ski in/out with spacious ski lockers for each room!! Also very close to the Hirafu welcome center and walking distance to lots of restaurants

Stayed in January 2025

Rooms smaller than expected but still comfortable enough.

Location fantastic, staff superb!

Stayed in January 2025

The flight of steps leading to the ski locker but I guess it can’t be helped. Mattresses are a bit soft resulting in backaches. Bathroom is chilly because of the direct connection to the Onsen that has a window.

In room Onsen was the best part of the stay. The almost ski in ski out next to the family lift was really convenient. Staff were really helpful. Washer, dryer and microwave are available at the reception. Sports massage was excellent.

Stayed in January 2025

The hotel is of older style. It wouldn't hurt to have a freshen up.

The location was great with ski in/out. close to all restaurants . Only futon beds provided here though just to be aware.

Stayed in December 2024

Expensive for a hotel that look so dated, Limited food options nearby

Good location, just a stone away from .base. Room was clean and private onsen

Stayed in December 2024

Onsen in the room, near slope and shops

Stayed in December 2024

Very average breakfast, no cleaning services till stated!

Great private onsen and good sizeable rooms.

Stayed in December 2024

Ski locker rooms have quite steep and narrow stairs which are difficult to navigate in ski boots and ski gear, but there is an exit-level floor with seats to put on equipment if this is a major concern. The locker rooms are attached to the main building but only accessible via outside sheltered walkway, also involving stairs albeit less steep. We did not access the public onsen baths (we were more than happy with our in-room onsen!) The food is buffet style at breakfast and dinner. Breakfast was included and was plentiful. Lots of seating available, with views of the Family slope. Dinner was in the same room and also buffet style, we paid 5000 JPY per person at the dinner reception. The food was not really worth the price (e..g salmon is a local specialty but was definitely overcooked), but was a convenient option instead of leaving the hotel.

Location was excellent, ski-in ski-out to the green Family quad lift, just above the ski pass shop. Short hill walk to the main street with restaurants and food vans. The Family lift and slope is also accessible late into the evening for night skiing so less of a concern when timing our exploration to get home. We very rarely had to wait for any lifts across all 4 ski areas, although we did hear from staff and other skiers that there are very long queues during peak Christmas/New Year holidays. March was beautiful weather with snow almost daily (usually overnight), with bluebird days, so we enjoyed powder snow skiing plus excellent views of Mt Yotei from our hotel room and from the ski slopes. Hirafu area was the best of the 4 areas in terms of ski slope variety and lift accessibility, and I'm very happy to have booked our stay here for our first Niseko ski holiday! The front staff were friendly and helpful, providing recommendations on ski passes and slopes for different abilities. The hotel provides discounted ski pass ticket which must then be exchanged for the actual pass at the ski pass shop. They were also very kind to gift us a bottle of sparkling wine for our honeymoon stay and ensured we had one of the best newly refurbished Western style rooms. The price of our stay was excellent for ski-in ski-out and in-room onsen! The room was huge with a sofa, two super-single/small double beds, and a tatami area presumable for adding a futon if required for more guests. We had full-length glass windows and two in-room private onsen baths with magnificent views of Mt Yotei. One was a foot bath with a ledge and cushions to sit on and no attached and the other a normal onsen tub with attached shower. The tubs were clean and the water is drawn from real hot springs from Mt Annupuri with a slight mineral smell. Soaking in the hot tub after a long ski day and enjoying the sunset view of Mt Yotei was definitely one of the highlights of our stay!

Stayed in March 2024

Buffett breakfast was good with mixture of Japanese and western cuisine. Some gluten free bread/bun options would have been good. Location was outstanding with locker room right on the family run.

Stayed in March 2024

Ski in ski out access to the Ace family lift. Lovely onsen and awesome breakfast selection.

Stayed in February 2024

Bad wifi in room. Can barely connect. Rather understaffed front desk, not particularly helpful.

Ski in ski out. Onsen in room.

Stayed in February 2024