Reviews of Yumoto Ueyama Ryokan

The staff were so friendly.

Amazing cultural experience that was absolutely for locals rather than tourists

One of the best stays of my life! Everything from staff to food and the room was brilliant! Would recommend to everyone.

Nothing was bad

Enjoyed the garden and how immerse i was in the culture. staff were amazing and helped when needed.

nothing wrong, i did struggle with the dinner menu but i believe the food was amazing.

A step back in time, a beautiful inn.

It was our first Ryokan experience. Very romantic location in the mountains. Free shuttle was much appreciated. We had a suite with private bath and in-room dining. Staff were so kind and helpful, and dinner/breakfast service was excellent. The server made a particular effort to explain each dish and how to eat it. The outdoor bath is particularly nice with overhanging maples.

Very great stay in the middle of nature. Amazing food. So nice staff and helpful. Nice hot spring. Well organized place and hotel arranged my transportation from Hemiji station to the hotel and back in the next day. Hotel staff look after the guest to take the specific requirements specially food restrictions.

Only a toilet in the room but if you need to take shower you have to use the public bath which is nice.

Wonderful place to relax, the food was really incredible and the personal super nice! The shuttle bus was very convenient.

Fabulous. So relaxing. We loved that it was old fashioned, not flashy and new. The staff were all so lovely. Shuttle bus is a great bonus. The meals were amazing. Really Japanese, glad few Westerners were there! We loved the family Onsen where we could go in as a couple.

If you are staying 2nights, there is no lunch. So only thing is to walk about 15 minutes to a Lawson market. Nice walk around some temples though, so made it worth the walk.

Beautiful traditional ryokan with a rich history, yet modern enough te be comfortable with all facilities you’d need. Staff was very friendly and proactive; we received an upgraded room and thet were very accommodating to my pregnant wife and my 1.5 year old daughter. Highly recommended.

My spouse and I loved that there were private family baths available. The meals were also incredible and gave us a real taste of Japan.

Excellent all-around. The property itself is quaint, not overly fancy (especially in the hallways), but not dingy in any way. Not many facilities besides the baths, rooms, and restaurant, but it doesn’t quite need any, either. We brought our own entertainment from the outside, and if you don’t have any, you can just take the shuttle down into the city. Our stay included meals in our room. Breakfasts were Japanese style with many small dishes on one tray (including both western dishes like yogurt and eggs and Japanese dishes like fish and miso soup), and it was a nice, filling-but-not-too-full start to the day. Dinners were one night of kaiseki (various dishes brought out one-by-one), and one night of sukiyaki, and both were incredible in both presentation and taste. The staff member who helped us, Yoichiro-san, was wonderful company. In addition to excellent service, he was just a very chill guy, pleasant conversationalist and good sense of humor. I also suspect even if we didn’t speak Japanese he would have still been able to help us just fine. The rooms were spacious enough, just enough room for four futons to fit side-by-side, which was great for our group and would likely be even better for 3 or less people. The baths were refreshing; perfect temp and no more than a few minutes to get to each one. One indoor public bath (looks like it seats up to 8 or 9 without squishing), one outdoor public path of similar-ish size, and our room had a one-person private bath as well. The shuttle to and from the ryokan was very good for us; not having to deal with local bus lines and being able to get there easily was worth only having the one departure time in the morning/afternoon that we had to plan around. The yukata offered for us to wear in the ryokan were comfortable. The gowns came in sizes even the tallest and largest of us could wear. The obi belt didn’t have variable size, though, but that’s quite minor by comparison.

The service was exceelent as was the food. The onsen in our room was amazing. Overall our stay was delightful and quite special! Thank you very much.

I think the only thing that could be improved is the red carpet in the hallways is quite worn and old.

we hace meals served in our room, excellent quality and service

nothing!!

Gracious staff. Excellent food.

Every thing 🥰

Food was spectacular - all the courses were delicious. The Onsen was also very nice and well maintained. Also, the shuttles were very easy and the staff were very friendly and helpful.

The outdoor onsen was closed Saturday morning - and the signs sharing that were only in Japanese so we were unable to use them.