Reviews of TAOYA Akiu 4 stars

The spacious, clean room. The relaxation areas such as the lounge and the library. We liked the onsen, both the indoor and outdoor ones. The buffet dinner was excellent. It had many options and delicacies, both in western and Japanese. The dining area was spacious, serving staff were excellent. The free drinks and snacks in the lounge and the library for retreat were excellent bonus.

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The onsen were clean and nice, the rooms spacious and comfortable. Really enjoyed the all inclusive aspect with beer on tap & ice cream after the onsen. We booked a shuttle service from Sendai station via the booking.com chat which worked perfectly. Wonderful destination for a little break.

The onsen water temperature could have been a little hotter for my personal preference. The food selection was less suitable for vegetarians or pescetarians than anticipated.

Really nice options for baths at different temperatures.

It would be better if instead of having one bath for men in the morning and women in the evening and the other bath vice versa, it would be nice to have them alternate everyday, so one bath stays the men’s bath the whole day, then it switches to women’s the next day so that you can have all baths at different times

everything is perfect

nothing that I dislike

TAOYA Akiu is a excellent Japanese onsen hotel near Sendai. The room is super clean and the size of the room is perfect for small family to live in. The food is delicious especially the Japanese cuisine. The hotel offers the free drinks to all guests all day.

The hotel is about 30 mins driving distance from Sendai train station and offer limited shuttle bus service to guests. If people miss the shuttle bus , you have to take public transport to the hotel. It could be good to provide more shuttle bus service to guest arriving or leaving from Sendai

all facility

Public bath with stunning view and abundant complimentary drink

We loved everything about our stay. The staff, the facilities, the room, the food, the baths, enjoying yukata life. We have been travelling around Japan for weeks and this place was the first place to feel like a relaxing holiday. We were a little concerned given the cost that we wouldn't find it worth it but we loved it and only wish we could have stayed longer. A very memorable time

We loved everything

Large and confortable room, great onsen, …

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The all inclusive dinner and breakfast buffet were delicious! Quality was great with lots of seafood options and local delicacies.

Checkout was really early at 10am. One more hour would have allowed us to sleep in a little, have breakfast and enjoy a last dip in the onsen.

We booked a half board accommodation, include buffet breakfast and dinner, afternoon light snack with free flow of drinks. Huge room with good view. Onsen is spectacular. hotel staff are extremely friendly and helpful. Free hotel shuttle bus to Sendai station, need to book in advance.

breakfast and buffet spread are the same everyday , get bored after two days stay .

One of nicest hotels I ever stayed in. Amazing onsen Outstanding food Unlimited snacks and drinks in hotel lobby Free-of-charge massaging chairs Playroom with karaoke Nice, spacious room

Everything was perfect. From the onsens to the food and the facilities, there wasn't one thing we would change or complain about. Definitely was the highlight of our trip.

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The hot springs was clean and well maintained

Upon arrival we were greeted by a lovely front desk lady. However, when we asked her questions, her answers were vague and confusing. After traveling all day our encounter with her was very frustrating.

The Onsen feeling, the facilities and the free snack bar is FOC to guests so we can enjoy freely

The staff when the first time check in, the Japanese lady who greet in the front and the lady who take care our check in. They are not really polite and they can't speak English at all but even they didn't show a hospitality gesture to me as foreigner guests. Their attitude is ruined up our check in impression but by the time we stay several days finally we can feel the hospitality of others staffs in the FO, Onsen dept and housekeeping department. If I can suggest you to check the old Japanese greeter and the Japanese lady in FO, she can't even smile and never showing hospitality at all with less English which is still ok if she can show at least polite Japanese gesture.

Onsen and food is ok

Non-English speaking front desk. I asked for direction and never got the right answer. I asked if the baskets in the room were souvenir and ok to take home and was told OK. When leaving with baskets we got chased and told we can’t take the baskets with us. WTH?