381-0401 Nagano, Yamanouchi, Hirao 4115, Japan
#13 of 79 hotels in Yamanouchi
Guests' ChoiceBased on 318 hotel reviews
9.1Cleanliness
9.5
Comfort
9.3
Location
8.8
Facilities
9.2
Staff
9.8
Value for money
8.9
Free WiFi
8.4
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End of dialog contentReviewed: 21 August 2025
Ngai
CanadaStaff are very polite, hot spring is great, is closed to a pharmacy which you can grab food and supplies easily. Close to yudanaka station
Stayed in August 2025
Reviewed: 13 August 2025
Michael
United StatesEverything was excellent!
The staff is so kind and helpful and very accommodating.
Stayed in August 2025
Reviewed: 17 June 2025
Francois
Francenothing
everything was perfect; welcome, location, amazing breakfast, close from the station, very convenient to go to snow monkey park, and the onsen
Stayed in June 2025
Reviewed: 15 June 2025
Eunice
AustraliaWe had a blast staying here! The staff can speak fluent English and the ryokan was amazing. We had breakfast and dinner and it was really good too! Property was relatively close to snow monkey. I hope I can be back for the winter season soon! The private onsen was great too as you get to book it on the day itself. It was a great experience!
Stayed in May 2025
Reviewed: 6 May 2025
Iglesias
PortugalThe property was very cosy, it was a lovely experience to stay in an original ryokan, and have a quiet time in the onsen. The staff was extremely kind and friendly, and the location was just a short walk from the train station.
Stayed in April 2025
Reviewed: 2 May 2025
Lisa
CanadaWe loved that we could book a private onsen time each night. The Kaiseki dinner was beautiful and fabulous! Staff were so helpful and spoke excellent English. We stayed 3 nights to explore the area - snow monkey park, Obuse, Matsushiro and Matsumoto, and Togakushi. We had an amazing time in the area and were so happy to come “home” every night! It’s not fancy, but it’s lovely.
Stayed in April 2025
Reviewed: 29 April 2025
Rachael
United KingdomThe staff were super friendly and kind. We really loved meeting them and they went above and beyond for us. We had the chance to book a private session in the outdoor onsen which is beautiful and a lovely experience. The bedroom had everything you needed and a great authentic stay. We also had dinner and breakfast which was delicious and presented beautifully. Great location, close to the train station and buses to the snow monkeys. Thank you again and would highly recommend
Stayed in April 2025
Reviewed: 27 April 2025
Katrin
IcelandPrivate Onsen
Stayed in February 2025
Reviewed: 14 April 2025
Daniel
United KingdomAlthough I only stayed for one night, I can highly recommend this Ryokan. The lady at reception was very friendly and spoke good English. The room was spotlessly clean and the outdoor onsen was fabulous. I will return, but next time with the rest of the family. Thank you for your hospitality.
Stayed in April 2025
Reviewed: 5 April 2025
Justine
United KingdomWe were looking for something traditional and this place delivered. As close to authentic as you can get. There was no western furniture and mod cons (except modern toilet). Everything else including showers and onsen was! The onsen is beautiful, perfect and better than accepted and really close to the snow money bus. Breakfast was 100% traditional we loved it!
Stayed in April 2025
Reviewed: 4 April 2025
Eleni
SpainVery nice onsen with exclusive access per room for free. Also very hospitable people at the service.
Stayed in March 2025
Reviewed: 1 April 2025
Jo
AustraliaBeautiful traditional Ryokan with amazing Onsen near train station. Super friendly owner, would definitely stay again.
Stayed in March 2025
Reviewed: 30 March 2025
Rizzo
AustraliaAmazing, place
Stayed in March 2025
Reviewed: 29 March 2025
Diane
AustraliaThe rooms are a little small compared to other Ryokans however it’s enough for solo travelers. The futons and pillow are quite hard and I woke up sore in the mornings
The staff are amazing and very helpful. The breakfast was so delicious and colourful.
Stayed in March 2025
Reviewed: 10 March 2025
Becky
AustraliaNo stand up private shower facilities.
Having the ability to book in time for a private onsen!
Stayed in March 2025
Reviewed: 10 March 2025
Emily
United StatesThe staff was incredibly friendly and helpful. Great location and very close to the train station. They were very informative with restaurants and things to do around the town. The outdoor onsen was amazing!
Stayed in March 2025
Reviewed: 9 March 2025
Michal
United KingdomNothing
Amazing place ,just like advertised. Room was beautiful, staff were lovely (family run place), breakfast was very tasty ( they accommodated my vegetarian diet). Two indoor onsens (male/female). Outdoor onsen has mix bathing time and also everyone room can book a 30min private slot. Very well organised. Highly recommended!
Stayed in March 2025
Reviewed: 8 March 2025
Mary
United StatesI thought the ryokan itself was beautiful and the staff was extremely kind and helpful. It is a short walk from the station and they allowed me to drop off my luggage early so I could go out and do things. They have an outdoor onsen that each room can book privately for 30 minutes throughout the night. They also have a delicious food service (breakfast and dinner). I booked with breakfast, and the food was delicious. It was a traditional Japanese breakfast. I wanted to get dinner, as well, but you need to book that 5 days in advance (and I booked last minute). The hotel staff provided me with other local recommendations to be sure I didn't go hungry. The room was clean and warm (which was important because it was snowing outside). When I had to head back to the station, the staff offered to drive me because the wind was so strong. Overall, an incredible experience!
Stayed in February 2025
Reviewed: 4 March 2025
Jane
AustraliaBookable private outdoor onsen, wonderful staff, tasty food. Hope to visit again!
Stayed in February 2025
Reviewed: 4 March 2025
Viveca
SwedenThe indoor and outdoor onsens were incredible. The staff was exceptional. The rooms was very comfortable. Everything was very clean. The proximity to the train station was also very convenient.
Stayed in March 2025
Reviewed: 4 March 2025
Katherine
AustraliaNo complaints! Was a lovely stay
Outdoor Onsen was amazing. Perfect temperature. Not onto we're we given a private time slot but we could also use it at other times. Just stunning having the snow fall around while sitting in the Onsen. Easy walk to train station for snwo monkeys bus and train in and out. Staff were so friendly and gave us a lift to the train station in heavy snow.
Stayed in March 2025
Reviewed: 2 March 2025
Gloria
United StatesClean, private onsen
Stayed in February 2025
Reviewed: 28 February 2025
Nicholas
United KingdomAmazing experience, the service is excellent and friendly, the japanese breakfast was great and being able to use the onsen most of the afternoon and evening, as well as being able to reserve half an hour of private time per day is great. The room was spacious and traditional. The location was also great for Yudanaka station for both trains to and from Nagano and to the Snow Monkey village. It was a pleasure to spend time at a family business like the Tawaraya Ryokan.
Stayed in February 2025
Reviewed: 23 February 2025
Darcy
United StatesGreat outdoor onsen that guests can reserve for half an hour in the evenings. Staff was lovely, very helpful in getting a dinner reservation at a local restaurant for our group since it was difficult to find a place to eat. My last stay at a ryokan in Yamanouchi was pre-Covid, so this may be a new development, but each room had a private toilet room, which was very nice.
Stayed in February 2025
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