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Great choice for Takayama. Stayed there for one night and was very good. The hotel is nice, room has good size and is comfortable. They offer a private onsen for 2000 yen per person: totally worth it. Personel is nice and supportive. I totally recommend the hotel

Stayed in August 2025

Quaint and welcoming . Rooms were relatively large and comfortable . Close to all amenities . Close to old area of Takayama. All within walking distance of hotel.

Stayed in August 2025

Nothing

Wow what a wonderful experience we have. The stuff were friendly and helpful

Stayed in July 2025

Every thing was perfect

Perfect

Stayed in August 2025

Not many amenities on the road. A good walk to town - not a major complaint though.

Great room. Staff lovely. Really tasty breakfast. Lovely Hida beers had in the evening. Close enough to train station.

Stayed in July 2025

The downstair bathroom and bedroom is connected, prefer to have solid wall or at least some blinds to separate the space.

Living room is absolutely amazing, bright, and spacious. The apartment is extremely well located near the shops, cafes, and restaurants. It's the highlight of our trip.

Stayed in June 2025

Nothing really

Convenient location, comfortable beds, helpful staff, nice breakfast with choice of Western or Japanese style, pleasant seating area and good laundry facilities

Stayed in June 2025

We’d to arrange luggage transfer the night before we needed to because we were doing a tour the following morning and hotel staff wouldn’t be there to do the forms and accept the bags until later in the morning

Loved the tea lounge. The staff were lovely and when having tea they brought us some Japanese snacks. I loved the hard boiled sweets in the jar on the coffee table ! Location was superb. We emailed a week beforehand and they made restaurant reservations for us. Highly recommend

Stayed in May 2025

Loved everything about this stay, super comfortable and cozy with amazing staff who are so attentive and helpful!

Stayed in July 2025

The only downside was that if you’re driving then your car is parked near the hotel which is about 1km away.

We stayed in the villa. It was perfectly located on the Miyagawa river. Very spacious and perfectly kitted out.

Stayed in June 2025

The room was quite skinny so not a lot of places for bags. But otherwise lovely.

It had a great lounge and the room had a nice sitting area.

Stayed in July 2025

Room on 2nd floor accessible by narrow stairway only, although staff were very kind to help us carry our luggages up. A bit of a walk from the main shopping areas and train station, ok when the weather is good but less pleasant in the rain.

Cosy place, large rooms, helpful staff. Interesting experience sleeping on low mattress placed on a raised wooden platform. Fun to try the private bath.

Stayed in June 2025

Would have been nice if there was free parking. The hotel staff did help us secure a paid parking spot near the hotel.

The main sitting area is spacious and comfortable. Onsen is lovely but you need to book it in advanced. The staff were helpful and friendly. Comfortable and quiet rooms.

Stayed in May 2025

Nice little hotel with a clean, quiet and modern style. We even got our room a few hours before check time. You select your breakfast time and choose between 3 meal options and everything is prepared fresh for you.

Stayed in June 2025

Room was very dark.

Lovely hotel in a great location. Beds were very comfortable - once we got into them (ie mattress on a low platform and under a mezzanine with additional beds).

Stayed in May 2025

Modern and clean, close walking distance to the old town and sightseeing spots. Helpful and friendly staff, would definitely stay again. A comfortable bed and good pillows which was a bonus for western travellers!

Stayed in May 2025

We were happy to have stayed here during the Spring Festival. Our room was a Japanese style room with tatami flooring. The guest room was decent in size and comfortable. The oriental style dual roller shade in the room was a nice feature. The staff were attentive and friendly. It would be more than perfect if slippers could be provided in the vestibule and toilet area of the room.

Stayed in April 2025

As with several other hotels we stayed in, we found the duvets a bit hot to sleep under

We very much enjoyed our stay at the Machiya Hotel and would certainly recommend it. Location was great, an easy walk from the train station and a similar walk to the morning markets and the historic quarter. Takayama is pretty quiet after about 8:30 at night, so you need to have your restaurant arrangements sorted out. The hotel itself produced an excellent breakfast with three set choices which they asked us to choose the night before. There is also free flow tea and coffee in the dining room. Robust gin and tonics were produced for us one evening after a long walk on the Higashi Walking course, which hit the spot. We felt we had chosen well.

Stayed in May 2025

Friendly helpful staff. Great breakfasts, lovely common area and public bath

Stayed in April 2025

Not up to 4 stars standards

Spacious room, walking distance to train station and attractions

Stayed in May 2025

Aircon set to hot

Staff and private bath

Stayed in May 2025

We had to move rooms because people were stomping and running around so incredibly loud upstairs. The staff were very kind about it and asked us if we wanted to move, but we were woken up before 6am because of the noise. You also had to pay extra for onsen which wasn’t our experience at any other hotel, but it was nice that my husband and I could go together.

Great location that was close to the festival that was happening while we stayed here! The rooms were large and updated.

Stayed in April 2025

The only note was that the room was a little dark.

Large rooms, comfortable common area with drinks and chocolates. Friendly and helpful staff.

Stayed in April 2025

We didn’t know the home was a ten minute walk from the main reception/hotel and so instead of reserving the parking they had next to reception, we went to park nearby the Machiya home. Luckily there are a lot of parking lots close by but I think if the hotel chooses to have buildings far from reception, they should have designated parking spots for guests that are included in the stay and right where the homes are. Wasn’t a huge inconvenience for us and still really enjoyed the entire stay.

We stayed in the Hanare Machiya home. It was so spacious and comfortable. Since there was only two of us, we chose to sleep in the tatami room where the floor was heated and the beds were very comfortable to sleep on. I loved the large dining table and the balcony on the river. The large furo bath is so relaxing. Location was great, surrounded by so many shops and cafes.

Stayed in April 2025