Gym facilities could be better

Atmosphere and pool

Stayed in June 2025

The best experience I had during my Japan trip. The staff was beyond incredible, the swimming pool was great, the rooms were spacy and very comfortable... Not to mention that we could choose between breakfast and lunch everyday, which were both delicious! The cherry on top was that we could go FOR FREE to the Busena Terrace, south west of Nago, with a bus departing from Naha Terrace. We had access for the whole day to their swimming pool, private beach and other services... It was the best day we had in Okinawa. If you can afford it, this hotel is amazing!!

Stayed in June 2025

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We have had an amazing stay! The hotel's location is unbeatable, and the staff are truly exceptional. They're some of the friendliest, politest, and nicest people I've ever encountered. Their warm hospitality made our experience unforgettable.

Stayed in May 2025

Huge room and staff were welcoming. Close proximity to amenities, mall and a number of supermarket and eatery nearby

Stayed in March 2025

The hotel was a little out of the way and it took a couple of days to get our bearings with regards to walking into the city (about 15-20 minutes which can be a lot in the heat). The bathroom has a sliding door which was fine for us but then we could hear our neighbours' kids slamming it sometimes of a morning and evening which could be very loud. The restaurants are a bit pricey and the food was a bit too fancy for our tastes, like 1 tiny piece of steak for 10,000 yen and a weird fish paste starter which we didn't order in the a la carte restaurant which took an hour to come and nobody had explained how the restaurant worked etc. There is plenty of amazing food in the area but when you need dinner a quick dinner after a long day's travel and you don't know the area this we felt a bit hard done by.

The room was lovely and the staff were brilliant! Everyone was very welcoming and accommodating. The room was clean and spacious, and the bathroom was very nice. The cot was perfect for our seven month old baby, and the bed was huge, which was great for her to play on when we were relaxing in the room. We rented a car from literally just outside the hotel, kanoa rental, which was ideal as in order to travel okinawa a rental car can be needed as it is spread out and public transport isn't as regular as in a major city like tokyo. The main aquarium is about 2 hours away. The hotel provided ample toiletries, towels, and the mini bar was very reasonably priced for a few extra drinks and chocolates.

Stayed in March 2025

Additional cost for parking, and breakfast starting at 0700

The staff were very helpful , due to work start time staff made breakfast to-go for me

Stayed in March 2025

The hotel was super nice, very spacious, light, clean. They had 4-5 restaurants on size, very high quality food, some of the best I’ve had. And some very good buffet breakfast and lunch. They had a piano player for some of the evening, and the music spread through the spacious lobby and restaurant floor and bar. The evening bar was super cozy , very nice style. The hotel felt very calm and quiet. There is an Asian shopping mall about 2 min walk from the hotel. And about 15 min walk to kokusai dori street. The restaurants and cafe was also beautifully designed with overlooking greenery and garden spaces. The bath tub in the room is a big plus for me. The gym has some weights and running machines and stuff, nice design. All in all it was a very beautiful serene place, and I travel all over the world, it was one of my favourites.

Stayed in February 2025

It's a bit disappointing that the windows aren't double-glazed, so you can hear some noise.

The location was great, the facilities had a nice antique vibe, and everything was comfortable!

Stayed in January 2025

Beautiful hotel, excellent staff, great restaurants

Stayed in February 2025

everything was amazing: room, breakfast, staff, location, lanscape

Stayed in October 2024

Excellent hospitality!

Stayed in December 2024

Everything. Staff was friendly & extremely helpful nothing was problem. Room was exceptional and the whole place had such a lovely feeling about it .Had room service 1 night and the whole experience from food to the delivery was done so well throughly enjoyable .

Stayed in October 2024

No real complaints. A high end hotel, and the prices reflected this.

Big room and helpful staff

Stayed in October 2024

It is unfortunate that the hotel only uses blinds for window covering. We could not get a good night sleep due to the light and missing of black-out curtains. Their solution (taping paper in front of the windows) was not sufficient. It was not properly installed and we lost all view outside (we knew this and agreed to it). Hotel would get a 10 if they would simply add black-out curtains. It impacts the rating a lot since the core business of a hotel is providing a night sleep.

Hotel is located in a quiet part of Naha, but you are able to be at Kokusai Dori Street in a 15 minute walk. It is great that you can not only use the facilities of the Naha Terrace, but also the Busena Terrace (which is located near the beach). Breakfast is delicious.

Stayed in July 2024

very good location and service

Stayed in June 2024

My room was a little dated but the decor and elegance of the rest of the hotel more than made up for this!

The hotel was very elegant and I loved the silver service breakfast in the beautiful garden terrace, the Library Bar, the evening pianist, the pool area and the Spanish restaurant!

Stayed in May 2024

A great hotel, amazing staff, great size room and perfect location

Stayed in May 2024

Nothing

Very spacious room and an extremely clean and luxurious bathroom. The room also had a nice view of the city, and every staff I encountered during the stay were very nice and helpful. The breakfast was also exceptional with wonderful options.

Stayed in February 2024

None

All staff are polite and helpful. Facilities are satisfying and meals are excellent. When I stayed several times this Hotel , It is satisfying.

Stayed in April 2024

Zero

Everything

Stayed in January 2024

All the things are perfect

Stayed in December 2023

Everything was wonderful!!

Beautiful hotel! Room was very comfortable, clean and had plenty of space. Breakfast was amazing! Staff was very friendly and helpful. We enjoyed our stay!

Stayed in October 2023

Could have more activities and areas for small children and better restaurants

Beautiful setting for adults, not best for children. But cleanliness, service and assistance were outstanding. Highly recommendable, great value for money. Location is great too.

Stayed in July 2023

nothing

everything. charming, beautiful, quiet, bright,I will come back.

Stayed in April 2023