Reviews of THE POCKET HOTEL Kyoto Karasuma Gojo 3 stars
600-8105 Kyoto, Kyoto, Shimogyo-ku Gojo do-ri Karasuma Higashiiru Matsuya cho 423, Japan

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewthe best part the location just in front of Gojo station, convenient to travel by train clean and staff are helpful
Thank you for staying with us and for your kind words. We are delighted that you found our location near Gojo Station convenient. We are honored that you were satisfied with the cleanliness of our facilities and the service provided by our staff. Our entire team will continue striving to ensure your comfort during future stays. We sincerely look forward to welcoming you back.
Thank you for staying with us and for your kind words. We are delighted that you found our location near Gojo Station convenient. We are honored that you were satisfied with the cleanliness of our facilities and the service provided by our … Show more
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewExcellent value for money and conveniently located.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We are very pleased that you appreciated the value for money and convenient location. We will continue to strive to improve our services so that we can provide you with a satisfying stay. We look forward to welcoming you again.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We are very pleased that you appreciated the value for money and convenient location. We will continue to strive to improve our services so that we can provide you wit… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe accommodation was clean, as well showers and toilets. The beds were comfortable. I recommend.
We are most grateful for your recent stay and for sharing your kind feedback. We are delighted that you found the cleanliness and comfort to your satisfaction. We sincerely look forward to welcoming you back.
Reviewed: 1 September 2025 · Stayed in June 2025
Verified reviewVery enjoyable stay - great location and very nice and comfortable room. Great value overall and very nice property and clean and well maintained bathrooms and amenities.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We are very pleased to hear that you were satisfied with your stay and that you left a positive review. Thank you for taking the time to write a review. We will continue to strive to provide service that is customer-oriented, so we hope you will stay with us again at THE POCKET HOTEL Kyoto Karasuma Gojo. We look forward to seeing you again.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We are very pleased to hear that you were satisfied with your stay and that you left a positive review. Thank you for taking the time to write a review. We will contin… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation is great. There is a bus stop and metro station just outside the property.
Thank you for staying with us and for your kind comments. We are delighted that you enjoyed the location of our facility. With bus stops and subway stations nearby, we hope you were able to get around smoothly for sightseeing and business. Please stop by again when you visit Kyoto. Our staff looks forward to welcoming you.
Thank you for staying with us and for your kind comments. We are delighted that you enjoyed the location of our facility. With bus stops and subway stations nearby, we hope you were able to get around smoothly for sightseeing and business. … Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewGreat location, right next to the underground exit. The USB A port alongside the plug socket was useful with charging multiple devices. The bed was comfortable and the personal AC was nice. I enjoyed the amenities provided- toothbrush, razors, new towels every morning, pocket tissues. The staff were super friendly too.
While the bathroom area is mostly clean and fine for most people, I am particular about hygiene and I didn't enjoy the communal bathroom area all too much
We are delighted that you found the location right next to the subway exit and amenities such as USB ports convenient, and that you were able to relax comfortably in our comfortable beds and individual air-conditioning. We are also pleased to hear that you were satisfied with the amenities, which serves as motivation for all our staff. We strive to provide daily towel exchanges and meticulous amenities to ensure your stay is as comfortable as possible. Regarding the shared bathroom, we apologize for not meeting your expectations. We will continue to review our cleaning procedures and facilities to ensure that even those with high standards for hygiene can use them with peace of mind. We sincerely look forward to your next visit.
We are delighted that you found the location right next to the subway exit and amenities such as USB ports convenient, and that you were able to relax comfortably in our comfortable beds and individual air-conditioning. We are also pleased… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery conveniently located. 1 min from subway exit. 7/11 across the street.
It would have been nice to have some hooks in the room. The room, even tho we had a family room felt a little cluttered with all the stuff on the floor
Thank you very much for staying with us. We are very pleased to hear your praise regarding our location. We are delighted that you found it convenient to access from the subway exit and that there are convenience stores nearby. Thank you also for your feedback regarding the hooks in the guest rooms. We will take your comments seriously and consider improving our facilities so that you can enjoy a more comfortable stay in the future. We look forward to seeing you again.
Thank you very much for staying with us. We are very pleased to hear your praise regarding our location. We are delighted that you found it convenient to access from the subway exit and that there are convenience stores nearby. Thank you al… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewThis conveniently situated hotel had everything we needed. Rooms are small and bathrooms are shared but everything was new and very clean. There’s a common area downstairs and also some washing machines (although they were pretty busy during our visit). There are multiple restaurants and convenient stores around the hotel.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We will continue to strive to improve our services to make your stay even more comfortable. We sincerely hope that you will choose our hotel again when you visit Kyoto next time.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We will continue to strive to improve our services to make your stay even more comfortable. We sincerely hope that you will choose our hotel again when you visit Kyoto… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGood space, clean facilities, decent area to share, laundry machines worked nicely and staff was more than happy to help if you wanted to use one. The room was a perfect size and I personally loved the Japanese style bed and minimalist vibes.
Nothing springs to mind, that's why I came back after last year :).
Thank you very much for staying with us. We are delighted to hear that you were satisfied with the spacious rooms, clean facilities, and well-maintained common areas. We appreciate your kind words about our staff and the smooth use of the washing machines. We are also honored that you enjoyed the Japanese-style beds and minimalist atmosphere. We will continue to strive to create a comfortable space for our guests. We look forward to seeing you again.
Thank you very much for staying with us. We are delighted to hear that you were satisfied with the spacious rooms, clean facilities, and well-maintained common areas. We appreciate your kind words about our staff and the smooth use of the w… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery good showers and shared bathroom, room comform with what is shown on the website, friendly staff, able to leave luggages before checkin, convenient location
Breakfast wasn't great, but still decent (no veggie option tho). Futon a bit tough if you like it soft mattress
Thank you very much for staying with us and for your valuable feedback. We are delighted to hear that you were satisfied with the shower facilities, shared bathrooms, staff service, and location. We are also pleased that our luggage storage service was helpful to you. On the other hand, we apologize for not meeting your expectations regarding the breakfast menu and the firmness of the bedding. In particular, we take seriously the limited options available for vegetarians and will work to improve this in the future. Regarding the bedding, we will explore ways to make your stay more comfortable.
Thank you very much for staying with us and for your valuable feedback. We are delighted to hear that you were satisfied with the shower facilities, shared bathrooms, staff service, and location. We are also pleased that our luggage storage… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe location only is ok.
The floors carpets are old and very smelly , I would say stinky. Not present to enter this small room with bad smell each and every day. And the bedsheets are moving non stop as they are with no adage rubber The man shower room is at the entrance floor of the building so every person going to the only elevator would see you coming out of the shower door, zero nice feeling . Sorry.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. Our hotel is based on the concept of "a slightly new style that you've never seen before," and we aim to be a casual hotel that is neither a capsule hotel nor a business hotel. The hotel only has shower rooms, but there is a public bath within walking distance. Please consider using the public bath the next time you stay with us. We will check the issues you pointed out and strive to keep the hotel clean and tidy at all times. Thank you for taking the time to post your valuable feedback despite your busy schedule. We understand that there are still areas where we need improvement, but we will continue to strive to improve our service every day, so we look forward to your next visit.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. Our hotel is based on the concept of "a slightly new style that you've never seen before," and we aim to be a casual hotel that is neither a capsule hote… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation is perfect distance from the main hubs of the city. 20 second walk from the subway line. Offered a high quality breakfast at an eatery very close to the hotel. Facilities were well maintained.
There is an inconvenience in having to change floor for the showers, but for the price, location, and quality of facilities, it makes sense.
Thank you for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. All of our staff were very happy to read your review. We are truly honored to hear that you were satisfied with your stay. As you pointed out, our hotel is located right next to Exit 1 of Gojo Subway Station, and is only one stop away from Kyoto Station. It is also conveniently located for visiting popular tourist spots such as Kiyomizu-dera Temple, Gion, and Nishiki Market. We hope you will consider staying at our hotel the next time you visit Kyoto.
Thank you for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. All of our staff were very happy to read your review. We are truly honored to hear that you were satisfied with your stay. As you pointed out, our hotel is located right next to… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewBeds are comfortable. In general good economical option if you dont need space in room and need tme only place to sleep. Easy check-in and check-out.
Six years ago we stay in The Pocket hotel and it was perfect. For it we had highter expectations. Unfortunatelly now are another location of hotel, in another district. Breakfast is poor, not tasty also for me. Noise about trafic. No iron in hotel...
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We would like to thank you again for taking the time to provide us with your honest feedback. We apologize for not meeting your expectations. We will take your feedback into consideration and strive to improve.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We would like to thank you again for taking the time to provide us with your honest feedback. We apologize for not meeting your expectations. We will take your feedbac… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewVery recommended, the hostel is right next to a metro station and the bathrooms are extremely clean and well organised. Women showers are situated on a women-only floor. Each shower is an individual cubicle with a separate dressing area to be able to change comfortably. Outside the cubicles, there was a big area with individual sinks to dry hair or do skincare/makeup comfortably. Towels and pijamas are included and can be changed daily. There is space between the tatami and the floor to be able to store suitcases. We stayed 5 nights and have been very happy.
It was a bit difficult to get laundry done as there were just four machines and a lot of demand.
Thank you for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We are very pleased that you had a comfortable stay. Also thank you for taking the time to post your valuable feedback despite your busy schedule. We will continue to strive to improve our services and facility management so that our guests can enjoy a comfortable stay.
Thank you for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We are very pleased that you had a comfortable stay. Also thank you for taking the time to post your valuable feedback despite your busy schedule. We will continue to strive to … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSuper clean and fresh, friendly staff and convenient location. Will definitely stay there again in the future!
I have nothing negative to say.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We are very happy to receive your kind words about our hotel, saying, "I have nothing negative to say." Although our hotel is compact, we have made every effort to ensure that our guests have a comfortable sleep. Thank you for taking the time to post a review. All of our staff look forward to welcoming you back.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We are very happy to receive your kind words about our hotel, saying, "I have nothing negative to say." Although our hotel is compact, we have made every eff… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGood location and facilities. Good breakfast. Nice information in the lobby of the local area and the luggage storage was so useful.
The cafe where breakfast was served had different options for non-hotel guests such as salmon. I think my family would have preferred that. I never got the email qr code to check in automatically.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We are very pleased to receive your compliments regarding our location and facilities. We are also honored that our services, such as the local area information and luggage storage service in the lobby, were convenient for you. However, we apologize for the QR code that was supposed to be automatically sent to you at check-in not arriving. We will thoroughly check our system to prevent this from happening in the future. We sincerely appreciate your valuable feedback. We look forward to welcoming you back for your next stay. Please feel free to contact us if you have any questions or requests.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. We are very pleased to receive your compliments regarding our location and facilities. We are also honored that our services, such as the local area information and l… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewPerfect for a solo trip in Kyoto, near a beautiful temple and a metro station.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. There are many temples and tourist attractions within walking distance of the hotel, so we have received high praise from many guests for our location. We hope you will use us again as a base for your next trip.
Thank you very much for staying at THE POCKET HOTEL Kyoto Karasuma Gojo. There are many temples and tourist attractions within walking distance of the hotel, so we have received high praise from many guests for our location. We hope you wil… Show more