Room a bit outdated

Very friendly and helpful staff. Spacious room.

Stayed in June 2025

Room a bit outdated.

Friendly staff and help us to call police station to find our lost stuff.

Stayed in June 2025

Good location, spacious room and a very tasty breakfast with loads of options. There is a Lawsons downstairs and plenty of cabs out front if you require one. The staff are excellent and very helpful despite being amongst a very busy environment.

Stayed in August 2025

It should be good to use the swimming pool free of charge for guests.No welcome drink like other hotels.

Love our spacious room and cleanliness. And hotel is walking distance to Tokyo Tower

Stayed in August 2025

Everything is perfect！

We felt very fortunate to have chosen Prince Tower Hotel when we first arrived in Tokyo. We stayed for five nights, and all of the staff were extremely friendly and genuinely welcoming. In particular, Ms. Moe Hiyama at the front desk was wonderful—she thoughtfully prepared a gift for my child and helped us with the check-in process in a professional, efficient, and very warm manner. The housekeeping staff were also very attentive, cleaning our room with great care every day and providing us with plenty of drinks to make sure we stayed hydrated in the hot weather. For our next trip to Tokyo, this will definitely be our first stop again!

Stayed in August 2025

My kids 17 and 18 years old could not use pool. This rule is super silly

Great place, fantastic location, great staff

Stayed in July 2025

It is a bit of a walk from the subway station to the hotel and some of it is through a beautiful park but as we visited during a really really hot period in July, it was pretty exhausting just leaving the hotel and getting back. We stocked up on ice water from the hotel Lawson every day before setting out! I think there is also a rooftop bar but it was being renovated when we were there so I didn’t get to see it. I also couldn’t figure out how to get out into the garden of our hotel room - maybe it is not possible? All doors seemed locked. Would have been nice to make more of the view!

Wow! The view from our garden room facing Tokyo Tower was incredible! The room was very spacious, with a room with 2 large western style beds, and another tatami room with futon beds. There was also another tatami room with table which was perfect for meals in the room without having to get in the way of beds. The staff were incredible! Very helpful (they helped us sort our kuro-neko luggage shipping right from the front desk) and arranged for a time for the futon beds to be made each day. The view was exceptional. The hotel has its own Lawson convenience store inside, open late. As well as bakery and store for small gifts.

Stayed in July 2025

Most of the personnel speaks a very basic english, the only reception desk clerk who was able to really communicate and was ready to help was a girl named Lee. The relation quality vs price of the hotel itself is okay, but the price of the bar was pretty expensive even for a 5 star hotel.

Good location, next to Tokyo Tower, the hotel is an old building but still classy. Very spacious room for Japan standard.

Stayed in August 2025

▸Have a convenient store at the hotel but it's small and not 24/7 ▸Most close station is Metro (Akabanebashi) so you need to either have some train transfer to other main tourist station (not recommend transfer at big station cause you will get lost) or a 15mins walk to JR station. The hotel provides shuttle service (physical timetable available at the counter) to the JR station but it might not match your schedule

▸Wonderful tower view, I did not expect it is that close! And I can even see TOKYO SKYTREE too ▸Very friendly and helpful staff

Stayed in May 2025

Everything was fine

Stayed in May 2025

The location is lovely for the view on the Tokyo Tower but not very convenient for sightseeing. Staff were nice but not at the extend you would expect from a 5-star hotel

The hotel was properly maintained although marks of time visible in some areas. Breakfast was ok but with quite long queue every morning and limited choice. Our room was quite comfortable albeit a light smell of smoke, and quite large for Tokyo’s standards, with a stunning view on the Tokyo Tower. Price was quite competitive compared to other 5-star options.

Stayed in August 2025

Amazing views

Stayed in July 2025

The lack of variety -

The attentiveness of staff

Stayed in July 2025

The location is not the best to visit Tokyo. Breakfast had few options for a 5 stars hotel. We have asked at the checkin to pay the room and the breakfast for 1 day. At checkout we have noticed that the breakfast was not charged even if we have requested this 2 Times. The facilities should be free of charge for the hotel guests. For families they can not be used as no children are allowed under 20.

Big room compared to Japan hotels.

Stayed in July 2025

Breakfast at the hotel was not as expected, a walk towards Le pain quotidien was definitely a perfect alternative!

Nice location, many metrostations nearby. Good room, amenities, friendly staff.

Stayed in July 2025

Although the hotel is bit old and quite a distance from city center The price and view make up our stay

Spectacular view on Tokyo tower, clean , very comfortable bed , soft bed linnen.

Stayed in July 2025

The view on the Tokyo Tower

Stayed in July 2025

Room was a bit dated and not enough usb points. Food very expensive. We just had a pizza , club sandwich and coffee which came to AU$108.

Staff were excellent and went above and beyond to assist me with y mobility scooter. Room was large. First time we used a Japanese toilet so that was an excellent experience. Staff put a chair in shower for me. Easy to get a taxi anywhere.

Stayed in June 2025

The facilities were amazing, room was immaculate and staff super friendly and courteous. We had the best time and I couldn’t ask for better.

Stayed in July 2025

This is a very comfortable, well appointed hotel in a great location. The staff were amazing, and went out of their way to help us out with an issue we'd had earlier in our holiday. An exceptional hotel.

Stayed in June 2025

It's a bit aged, but still very well kept and clean

The location is great. The hotel has a carpark and perfect for car renting like us as parking is convenient, parking charges is also very reasonable within the heart of Tokyo City.

Stayed in June 2025

i had purposefully booked 3 adult room because i saw i couldnt get extra bed for our 5 yo unless i did but at check in they said i had to pay for extra bed since reservvation from booking had said age was 5. my reservation was clearly stated for 3 adults but i went ahead and paid extra again

enjoyed the view and food was good. liked having the parks near

Stayed in June 2025

The food in the restaurants is ridiculously expensive. Only time in Japan where we felt taken advantage of. 6000 yen for 5 piece sushi plate and the presentation was boring. We had full sushi meal for 2 for less that were amazing. Restaurants menu overall were completely ridiculous.

Overall it’s ok.

Stayed in July 2025

Rooms need updating of furniture, wallpaper and bathrooms to be aligned with the rest of the hotel

Beautiful elegant lobby and common areas on the property! Excellent service! Good room service. Stunning views! Good location.

Stayed in July 2025