8.9

Reviews of The Ritz-Carlton, Nikko 5 stars

321-1661 Tochigi, Nikko, Chugushi 2482, Japan

  • Johann

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Deschanel

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Everything :)

  • Peter

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Super atas. Clean, everything is well thought of. Tip top class service, also not to forget to mention about the onsen. It has both hot and cold onsen, very clean with a hot sauna. All washing facilities are very clean and well kept. Also, both the Japanese restaurant and The Bar are astounding in design n service.

    We could hear sound of footsteps of people living upstairs.

  • See the hotel
  • Alexander

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Rooms are spacious, comfortable, and well furnished

    Food was significantly below expectations. The buffet style breakfast had poor choice, while box-style breakfast was not to everyone liking. The same situation with dinner, which was way overpriced. Additionally, the facilities of this caliber are expected to have a normal swimming pool that was absent.

  • Elissa

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • Caroline

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • Magdalena

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    We had the most wonderful time at the hotel! Staff were very professional and welcoming, breakfast was outstanding, the whole stay very relaxing! Onsent was incredible. The hotel is located by beautiful lake, great for walks and long runs!

  • Chanipon

    Reviewed: 10 April 2025 · Stayed in April 2025

    Verified review
  • Kris

    Reviewed: 9 April 2025 · Stayed in March 2025

    Verified review

    Beautiful location. Very central if you buy Nikko pass.

  • See the hotel
  • Sufan

    Reviewed: 6 March 2025 · Stayed in February 2025

    Verified review
  • Gregory

    Reviewed: 6 February 2025 · Stayed in December 2024

    Verified review

    We were expecting a fine hotel experience for our trip to Nikko but experienced so much more at the Ritz Carlton. Elevated, serene, beautiful facilities and accommodations along with one superlative food experience, made for one of our favorite stays anywhere, ever. Both of our rooms were wonderful, but the suite was just wonderful. All of the food was very good during our stay, but our omakase experience - our favorite sushi ever and one of our favorite meals ever. (For what it's worth, I have never used 'ever' so often in a review) Consistently friendly, helpful staff as well. This is a unique and special place and I fully expect that we'll retreat here again on future trips to Tokyo.

    The hotel is a very good distance from the train station and Nikko proper so be prepared for long and winding taxi rides to and from (to give you a sense of the distance, iirc I think they were around $40+ each way). That said, it's a very pretty drive and there's a reason the Nikko is where it is - in the mountains, abutting the lake, (very) proximate to waterfalls, with gorgeous vistas from our lakeside rooms.

  • Sc2301

    Reviewed: 22 December 2024 · Stayed in December 2024

    Verified review
  • See the hotel
  • Hugues

    Reviewed: 8 December 2024 · Stayed in December 2024

    Verified review

    Special mention for the whisky’s bar. Onsen also, excellent. People smiling all the time.

  • Gladilyn

    Reviewed: 24 November 2024 · Stayed in November 2024

    Verified review

    Our room was very comfortable. The hotel is near from the tourist spots

    Nothing!

  • Shufen

    Reviewed: 20 November 2024 · Stayed in November 2024

    Verified review

    Quite and peaceful

  • See the hotel
  • Sayeh

    Reviewed: 19 November 2024 · Stayed in November 2024

    Verified review
  • Long

    Reviewed: 4 November 2024 · Stayed in November 2024

    Verified review

    Breakfast great, albeit a bit too much.

    Nothing to suggest.

  • Abigail

    Reviewed: 13 September 2024 · Stayed in September 2024

    Verified review

    Beautifully designed hotel. The rooms are huge and havw great views. We had the teppanyaki for dinner which was superb. The onsen was a really relaxing experience.

    Nothing

  • See the hotel
  • Nicholas

    Reviewed: 23 August 2024 · Stayed in August 2024

    Verified review
  • Peter

    Reviewed: 8 August 2024 · Stayed in July 2024

    Verified review
  • Peter

    Reviewed: 28 April 2024 · Stayed in April 2024

    Verified review

    Beautiful design and view. Lounge and Bar are very good

    The Japanese restaurant has zero atmosphere. A minimal dress code should be imposed to avoid shorts and gym wear. Loud and unpleasant. A carpet in the room would be more cozy

  • See the hotel
  • Bonie

    Reviewed: 10 April 2024 · Stayed in April 2024

    Verified review
  • Augusto

    Reviewed: 9 April 2024 · Stayed in April 2024

    Verified review
  • Alia

    Reviewed: 5 April 2024 · Stayed in March 2024

    Verified review
  • See the hotel
  • Bickley

    Reviewed: 8 March 2024 · Stayed in March 2024

    Verified review

    Everything. Good food, Good accommodation, Good services, Beautiful scenery, Beautiful insen, Can you tell me anywhere else in Japan better than Nikko Ritz Carlton ? If there is , I get ready my trip 😃

    Not ready have .

  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...