Reviews of THE HOTEL SANRAKU KANAZAWA 21th December 2022 OPEN 5 stars

It is a very special place. It's a hotel with a rich history and the best service I've ever experienced. The staff was invaluable and kind. The hot spring is great and unique as well. Both the breakfast and the dinner were one of the best meals on my entire trip.

I like all of them, but I understand that this is not an experience for everybody. It's far from everywhere. It's a very local experience, so it depends on how you travel, it will not be comfortable at 100%.

The buffet breakfast was delicious, with a very large selection of local Japanese specialties to Western dishes. The cafeteria was beautifully designed too. The staff at the lobby were also very helpful to order us taxis: it was very very hot when we were there, so we relied on taxis to get around.

Breakfast was very good. Excellent range of choices. By day two I was even venturing into Japanese food for breakfast, which I enjoyed. Having a guest self serve laundry was a massive bonus as we had been travelling for several weeks. Only negative was the washing/drying cycle took 120 minutes which was much longer then at home.

The hotel room could have had a little more storage drawers/hanging space. The main restaurant for evening meals could be a little more user friendly particularly for international visitors, eg you had to book before 5.30pm which we did not know.

Impeccably maintained, well located, tastefully designed hotel with very responsive staff.

Very comfortable and close to main city location

Very elegant hotel with an excellent location. Very kind staff. Great breakfast.

Nothing to point out.

Nice hotel in a good location. Friendly and helpful staff. Great breakfast!

Very well located, clean and comfortable

Breakfast was a bit over priced

Great location to explore the key attractions of Kanazawa and good value for money considering the price. Staff were friendly if unimaginative / unable to accommodate small simple requests out of their comfort zones

But by no means a luxury hotel. Room smelt damp and was 27 degrees when we arrived (housekeeping forgot to set the AC) and took a while to cool down. Breakfast was OK. Common areas not particularly nice. A bit of a formulaic tourist stop

We really enjoyed our stay at Sanraku Kanazawa. The hotel feels very new and stylish, with a warm atmosphere. Our room was spacious, clean, and very comfortable, with excellent beds and a beautiful bathroom. The breakfast buffet was outstanding – honestly the best breakfast we had on our entire trip, with both Japanese and Western choices of very high quality. The staff were exceptionally kind and helpful: I had forgotten my cap in a restaurant and they organized everything so I could get it back – that deserves special praise. The location is also perfect, just a short walk to Kanazawa Castle and Kenrokuen Garden. A wonderful base to explore the city. Highly recommended!

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The location was great, the facilities were excellent and the hotel itself is gorgeous. We also loved breakfast in the morning. Highly recommend!

Decor, piano playing at the bar, room comfort, quietness, staff professionalism, and contemporary art all over the facilities.

Nothing - it's an amazing hotel! The only issue is that dinner must be reserved before 17:30 which is a bummer

The best hotel during my trip to Japan; the most comfortable bed ever. I have not expected such a luxury and was very positively surprised.

I only wish I have reserved it for more than 2 nights

Great hotel with even better service and maybe the best breakfast I ever had. Full recommendation!

4 people (3 adults + 1 child) in a 3 bed room was not the best idea. I would book 2 rooms next time cause the 3 beds room is already an adapted version of a stanfard 2 bed room.

Everything, the rooms, the design, the service and the food

Nothing