Reviews of THE HOTEL SANRAKU KANAZAWA 21th December 2022 OPEN 5 stars
920-0902 Ishikawa, Kanazawa, 1-1-1 Owaricho, Japan
#14 of 127 hotels in Kanazawa
Guests' ChoiceReview score
Based on 1161 hotel reviews
9.3Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
9.4
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Facilities
9.4
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Staff
9.5
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Value for money
9.1
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Free WiFi
8.7
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Reviewed: 31 August 2025
Emilio
Hong Kong16 reviews2 helpful votes9.0“Unique experience and place.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
I like all of them, but I understand that this is not an experience for everybody. It's far from everywhere. It's a very local experience, so it depends on how you travel, it will not be comfortable at 100%.
It is a very special place. It's a hotel with a rich history and the best service I've ever experienced. The staff was invaluable and kind. The hot spring is great and unique as well. Both the breakfast and the dinner were one of the best meals on my entire trip.
Stayed in August 2025
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Reviewed: 28 August 2025
Kaoru
United States3 reviews10“Wonderful and comfortable stay in a beautifully designed space.”- • Business trip
- • Group
- • Superior Hollywood Twin Room
- • Stayed 2 nights
The buffet breakfast was delicious, with a very large selection of local Japanese specialties to Western dishes. The cafeteria was beautifully designed too. The staff at the lobby were also very helpful to order us taxis: it was very very hot when we were there, so we relied on taxis to get around.
Stayed in August 2025
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Reviewed: 25 August 2025
Robert
Australia9 reviews9.0“very good. Would stay again”- • Leisure trip
- • Couple
- • Superior Hollywood Twin Room
- • Stayed 3 nights
The hotel room could have had a little more storage drawers/hanging space. The main restaurant for evening meals could be a little more user friendly particularly for international visitors, eg you had to book before 5.30pm which we did not know.
Breakfast was very good. Excellent range of choices. By day two I was even venturing into Japanese food for breakfast, which I enjoyed. Having a guest self serve laundry was a massive bonus as we had been travelling for several weeks. Only negative was the washing/drying cycle took 120 minutes which was much longer then at home.
Stayed in August 2025
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Reviewed: 23 August 2025
Stefano
Italy32 reviews10“Very elegant hotel with an excellent location”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
Nothing to point out.
Very elegant hotel with an excellent location. Very kind staff. Great breakfast.
Stayed in August 2025
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Reviewed: 23 August 2025
Ana
Slovenia53 reviews1 helpful vote9.0“Very good hotel!”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
Nice hotel in a good location. Friendly and helpful staff. Great breakfast!
Stayed in August 2025
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Reviewed: 23 August 2025
Tom
United Kingdom5 reviews10“The perfect hotel to base yourself to see the sites of Kanazawa”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Breakfast was a bit over priced
Very well located, clean and comfortable
Stayed in August 2025
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Reviewed: 18 August 2025
Carlos
Luxembourg6 reviews10“Amazing!”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
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We really enjoyed our stay at Sanraku Kanazawa. The hotel feels very new and stylish, with a warm atmosphere. Our room was spacious, clean, and very comfortable, with excellent beds and a beautiful bathroom. The breakfast buffet was outstanding – honestly the best breakfast we had on our entire trip, with both Japanese and Western choices of very high quality. The staff were exceptionally kind and helpful: I had forgotten my cap in a restaurant and they organized everything so I could get it back – that deserves special praise. The location is also perfect, just a short walk to Kanazawa Castle and Kenrokuen Garden. A wonderful base to explore the city. Highly recommended!
Stayed in August 2025
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Reviewed: 10 August 2025
Tiana
Australia24 reviews1 helpful vote10“Excellent location, gorgeous hotel, even better breakfast!”- • Leisure trip
- • Couple
- • Room Selected at Check-In (No choice of bed preference)
- • Stayed 2 nights
- • Submitted via mobile
The location was great, the facilities were excellent and the hotel itself is gorgeous. We also loved breakfast in the morning. Highly recommend!
Stayed in August 2025
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Reviewed: 10 August 2025
Elisa
Italy7 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior Hollywood Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing - it's an amazing hotel! The only issue is that dinner must be reserved before 17:30 which is a bummer
Decor, piano playing at the bar, room comfort, quietness, staff professionalism, and contemporary art all over the facilities.
Stayed in August 2025
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Reviewed: 5 August 2025
Agnieszka
Belgium45 reviews4 helpful votes10“An excellent hotel, highly recommended.”- • Leisure trip
- • Family with young children
- • Superior Hollywood Twin Room
- • Stayed 2 nights
- • Submitted via mobile
I only wish I have reserved it for more than 2 nights
The best hotel during my trip to Japan; the most comfortable bed ever. I have not expected such a luxury and was very positively surprised.
Stayed in August 2025
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Reviewed: 5 August 2025
Gcbhrfpfil2010
Austria9 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted via mobile
4 people (3 adults + 1 child) in a 3 bed room was not the best idea. I would book 2 rooms next time cause the 3 beds room is already an adapted version of a stanfard 2 bed room.
Great hotel with even better service and maybe the best breakfast I ever had. Full recommendation!
Stayed in August 2025
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Reviewed: 1 August 2025
Francois
Luxembourg95 reviews4 helpful votes9.0“Brand new high quality hotel wich is very well situated to visit Kanawaza.”- • Leisure trip
- • Couple
- • King Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Everything, the rooms, the design, the service and the food
Stayed in July 2025
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Reviewed: 30 July 2025
Jaren
United States4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Very large rooms by Japanese standards, super clean and comfortable. Great location and very attentive staff.
Stayed in July 2025
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Reviewed: 28 July 2025
Shafique
United Kingdom6 reviews3 helpful votes10“Fantastic luxury hotel in Kanazawa”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing, it all was great
A lovely hotel in Kanazawa with great amenities, a fantastic breakfast selection and very warm and hospitable staff. Would definitely recommend this hotel if are staying in Kanazawa
Stayed in July 2025
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Reviewed: 26 July 2025
Christophe
France32 reviews9.0“Comfortable choice at the heart of Kanazawa”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
The hotel was missing some facilities that you’d expect at a 5-star hotel… no spa, no onsen, nothing to make the stay more enjoyable.
The garden is very stylish and the bedrooms are spacious. Everyone was really kind at the hotel and its location was very practical.
Stayed in July 2025
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Reviewed: 23 July 2025
Takenori
Japan14 reviews1 helpful vote10“Affordable hotel stay in the center of the city!”- • Leisure trip
- • Solo traveller
- • Room Selected at Check-In (No choice of bed preference)
- • Stayed 2 nights
- • Submitted via mobile
Nothing in particular. My room was the farthest from the elevator so it was bit of a hustle but it wasn’t a problem.
The building was clean and organized with a hint of Japanese traditional design while the room was pretty tidy and had enough space for luggage and resting. The garden in the middle of the building provided relaxing atmosphere. There were cute tea sets with spoons, few selection of local tea bags, a coffee machine, small fridge, a charging cable in the room and laundry machine in the hallway. Recommended for long stays! It was 5-10 minutes walk to Kanazawa castle and Higashi-Chaya district which was very nice.Staff were also nice during the stay. Totally recommend!
Stayed in July 2025
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Reviewed: 22 July 2025
E
Israel82 reviews7 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
No pool
Excellent Japanese and western breakfast. Great location.
Stayed in July 2025
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Reviewed: 22 July 2025
Eric
Japan2 reviews10Exceptional- • Business trip
- • Family with young children
- • Room Selected at Check-In (No choice of bed preference)
- • Stayed 5 nights
- • Submitted via mobile
Location
Stayed in July 2025
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Reviewed: 19 July 2025
Brook
Australia12 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The staff, rooms, and breakfast were exceptional. Was within walking distance of the station.
Stayed in April 2025
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Reviewed: 12 July 2025
Naomi
Australia9 reviews10“Lovely hotel with fantastic service.”- • Leisure trip
- • Couple
- • Room Selected at Check-In (No choice of bed preference)
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Very clean, good service, good location
Stayed in July 2025
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Reviewed: 9 July 2025
Emma
Australia7 reviews10“Stylish and fabulous hotel”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted via mobile
N/A
We loved this hotel. It was modern and stylish. Super close to the castle and park. Easy walk to the geisha district and so many nice restaurants around. The breakfast was so yummy!
Stayed in July 2025
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Reviewed: 9 July 2025
Louise
United Kingdom7 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Everything
Stayed in July 2025
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Reviewed: 9 July 2025
Avi
United States44 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior Hollywood Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Good location very modern hotel very clean nice room highly recommend
Stayed in July 2025
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Reviewed: 8 July 2025
Andrea
United Kingdom16 reviews1 helpful vote9.0“Lovely big rooms, with nice view of garden. Huge choice at breakfast and helpful staff.”- • Leisure trip
- • Family with young children
- • Twin Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Not much atmosphere about the hotel.
Excellent size room and nice view of garden. Good location . So much choice for breakfast . Helpful staff
Stayed in July 2025
