Reviews of The Tokyo EDITION, Ginza This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
104-0061 Tokyo-to, 2-8-13 Ginza, Japan
#108 of 1,485 hotels in Tokyo
Guests' ChoiceReview Score
Based on 87 hotel reviews
9.2Score breakdown
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Cleanliness
9.4
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Comfort
9.5
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Location
9.8
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Facilities
8.9
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Staff
9.8
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Value for money
8.1
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Free Wifi
9.2
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Reviewed: August 27, 2025
Demetria
Bermuda3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior King Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
Loved the location, staff were so accommodating and kind. Food was great and the rooms were quiet large for Tokyo. Very clean as well
Stayed in August 2025
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Reviewed: July 29, 2025
Ovidiu
Romania46 Reviews16 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe King Room with City View
- • Stayed 4 nights
The only comment I have is their pricing strategy on booking. You have a price but small print ads 25% to the price. It is the "+ taxes" part. Normally that includes tourist tax (small amount) or so. In their care it includes 10% sales tax plus something called "service charge" at 15%. So a total of 25% on top of the price. I feel sales tax and "service charge" should be included in the initially displayed price. Surprised that a hotel of this level, belonging to a major chain, does something dirty like this. Surprised booking allows this.
Amazing hotel, right in the heart of Ginza. Very big rooms (especially for Tokyo), super comfortable, luxury feeling. Staff all over the place, great in helping you, lovely work done by conceige with booking restaurants, etc.
Stayed in July 2025
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Reviewed: July 18, 2025
Catherine
Spain21 Reviews9 helpful votes10“Good location, fantastic staff”- • Leisure trip
- • Family with young children
- • Superior Double Room with Two Double Beds and City View
- • Stayed 2 nights
- • Submitted from a mobile device
Beautiful hotel with fantastic staff! Can’t think of anything that was not perfectly up to par.
Stayed in July 2025
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Reviewed: June 15, 2025
Urla-lé
United Arab Emirates15 Reviews3 helpful votes9.0“My Best Stay in Tokyo”- • Leisure trip
- • Solo traveler
- • Deluxe King Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
An exceptional stay in the heart of Ginza; unbeatable in terms of location. You’re right in the centre of it all, with world-class shopping, dining, and culture just steps away. The breakfast was outstanding, served in a beautiful, serene setting. After a day of exploring Tokyo, I loved unwinding with a different cocktail each evening at the elegant Punch Room. What truly sets this hotel apart is the staff—they are exceptional. Warm, intuitive, and always greeting you by name, they made me feel genuinely cared for. The concierge service was phenomenal; no request was too much, and every recommendation was spot-on. A wonderful bonus was complimentary access to the spa facilities at their sister property—a luxurious touch that elevated the experience even further. And don’t miss the high tea—it’s absolutely spectacular. This was, without a doubt, my best stay in Tokyo. I can’t wait to return.
Stayed in June 2025
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Reviewed: May 16, 2025
Nidaa
Saudi Arabia9 Reviews3 helpful votes10“Great places excellent staff”- • Leisure trip
- • Family with young children
- • Superior Double Room with Two Double Beds and City View
- • Stayed 5 nights
- • Submitted from a mobile device
Very expensive
Excellent team very cooperative The latest cation was great every thing around us
Stayed in May 2025
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Reviewed: April 25, 2025
Rhonda
Australia1 review1 helpful vote9.0“Great location clean and comfortable however very expensive.”- • Leisure trip
- • Family with young children
- • Deluxe King Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
Overpriced
Location
Stayed in April 2025
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Reviewed: April 22, 2025
Veerachai
Thailand3 Reviews1 helpful vote10“Super happy”- • Leisure trip
- • Family with young children
- • Superior Double Room with Two Double Beds and City View
- • Stayed 5 nights
Price is a little bit too expensive.
Hotel staff is very polite and has service-minded. Location is very convenient. Room is quiet and nice to sleep.
Stayed in April 2025
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Reviewed: April 17, 2025
Melanie
United Kingdom11 Reviews3 helpful votes9.0“In line with the Edition experience - relaxing stay & amazing design”- • Leisure trip
- • Solo traveler
- • Deluxe King Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Great location, beautiful design, very comfortable rooms, the staff were amazing and breakfast was plentiful and super delicious.
Stayed in April 2025
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Reviewed: April 4, 2025
Evelyn
United Arab Emirates81 Reviews13 helpful votes9.0“Perfect location amazing staff”- • Leisure trip
- • Travelers with friends
- • Premier King Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
The room lacks some basic features and amenities like Towel hooks or a towel rail or a bench for bags and suitcases. I think here it is design over practicality
Location in the middle of Ginza Friendliness of all employees
Stayed in April 2025
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Reviewed: April 3, 2025
Yuxiu
Singapore27 Reviews8 helpful votes10“Excellent service and comfortable stay”- • Leisure trip
- • Family with young children
- • Superior Double Room with Two Double Beds and City View
- • Stayed 3 nights
- • Submitted from a mobile device
Excellent service from all the staff. We were always greeted with a smile and asked about our day. Breakfast options were excellent and delicious! Concierge was also amazing in helping us in making reservations for dinner. Only wish would be a spa in the hotel! Highly recommend and would return again :)
Stayed in March 2025
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Reviewed: March 29, 2025
João
Brazil4 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior King Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
The hotel location is amazing, staff is super, rooms are impecable, super clean. The only thing I disliked is the gym, too small, no treadmills, not enough equipment. Overall stay was amazing.
Stayed in March 2025
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Reviewed: March 3, 2025
Maximilian
United States7 Reviews1 helpful vote10“Family holiday for new years, party vibes at the hotel. Great music by the elevators”- • Leisure trip
- • Couple
- • Deluxe King Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
the dirty martinis were not up to standard
Hip fun and cozy
Stayed in January 2025
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Reviewed: February 17, 2025
Sultan
United Arab Emirates1 review8.0“Great stay”- • Leisure trip
- • Couple
- • Premier King Room with City View
- • Stayed 8 nights
- • Submitted from a mobile device
Food option is very limited
The location is great and staff were very friendly and helpful
Stayed in January 2025
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Reviewed: January 16, 2025
Sumerlin
Japan15 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Premier King Room with City View
- • Stayed 1 night
Great menu and awesome meal from room service.
Stayed in January 2025
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Reviewed: January 10, 2025
Rodrigo
El Salvador20 Reviews2 helpful votes10“Amazing hotel, great staff, details in everything they do!”- • Leisure trip
- • Family with young children
- • Superior King Room with City View
- • Stayed 3 nights
Amazing hotel! Details make this hotel a gem in the middle of the Ginza area... Minutes away from wonderful restaurants and street food, to the widest range of Tokyo's best shopping experiences!
Stayed in December 2024
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Reviewed: January 5, 2025
Ericka
Czech Republic25 Reviews8 helpful votes9.0“Really nice place, frendly service, amenities and alll”- • Leisure trip
- • Family with young children
- • Premier King Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing. I liked it all
Location, rooms, restaurant and all
Stayed in January 2025
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Reviewed: December 18, 2024
Jiaying
Australia10 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Double Room with Two Double Beds and City View
- • Stayed 5 nights
- • Submitted from a mobile device
Value for money
Good location
Stayed in December 2024
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Reviewed: December 1, 2024
Mary
Philippines8 Reviews4 helpful votes9.0“Great location, warmest hotel staff and a relaxing stay at The Tokyo Edition Ginza”- • Leisure trip
- • Family with young children
- • Superior King Room with City View
- • Stayed 4 nights
I found the scent of the Le Labo toiletries (shampoo, body wash) quite strong and heavy leaning towards masculine in terms of scent. Although I appreciate the use of a niche brand for their toiletries but I felt a bit sneezy when I inhale the scent. Other family members are okay with the scent though.
The Tokyo Edition Ginza has the warmest, most attentive staff and hotel manager I've ever met and its not only on our first day but all throughout our 4 night stay. ALL of them has the sincere smile and accommodating attitude to hotel guests. On top of it, the twin room we booked was very spacious and has a relaxing vibe that makes you feel at home after a whole day of walking/touring/shopping. We appreciated the complimentary delicious welcome fruit- sweet and crunchy bunch of Muscat grapes which was available just at the right time when we all need that sweet healthy quick fix. We thoroughly enjoyed our daily breakfast and tried almost all the food offerings in the menu. 4 nights at the Edition was just perfect and made our Japan family trip more memorable and relaxed.
Stayed in November 2024
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Reviewed: November 17, 2024
Ali
United Arab Emirates11 Reviews7 helpful votes10“Will come back again. Special thanks to the team.”- • Leisure trip
- • Couple
- • Superior King Room with City View
- • Stayed 9 nights
- • Submitted from a mobile device
Short on Facilities.
Proximity. Design. Elegance.
Stayed in November 2024
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Reviewed: September 24, 2024
Bonnae
Hong Kong13 Reviews4 helpful votes8.0“Tokyo Edition Sept 2024”- • Leisure trip
- • Family with young children
- • Deluxe King Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
Some staff, perhaps too young, lacks better English and common sense. Their bathrooms are too dark. Not good for females when they make up.
The location is great. Fantastic breakfast of good produce. Their Concierge team were extremely helpful and lovely.
Stayed in September 2024
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Reviewed: August 5, 2024
Krizzia
Philippines24 Reviews8 helpful votes10“Best stay in Tokyo!”- • Leisure trip
- • Family with young children
- • Superior King Room with City View
- • Stayed 6 nights
Everything was excellent! Staff were very helpful and willing to fulfill our every need. The Filipino staff also made us feel more at home.
Stayed in August 2024
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Reviewed: July 27, 2024
Rajiv
India10 Reviews1 helpful vote10“Excellent Hotel. One of the best in Tokyo.”- • Leisure trip
- • Family with young children
- • Superior Double Room with Two Double Beds and City View
- • Stayed 3 nights
- • Submitted from a mobile device
Excellent hotel, staff very helpful, rooms spacious and very clean. Excellent location. All in all very good.
Stayed in June 2024
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Reviewed: May 17, 2024
Sak
Thailand76 Reviews4 helpful votes10Exceptional- • Leisure trip
- • Solo traveler
- • Superior King Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
New model hotel in city center around shopping area Ginza
Stayed in March 2024
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Reviewed: May 14, 2024
Cherry
Thailand37 Reviews18 helpful votes10“Pleasant stay in a perfect location !!”- • Leisure trip
- • Group
- • Superior King Room with City View
- • Stayed 2 nights
The reception was a bit too crowded and noisy.
The location is beyond perfect. The room was cosy and comfortable.
Stayed in May 2024
