The hair dryer can be better. Also, the rubbish bin for combustible is slightly small and not conveniently located. However, these are minor issues.

The room is spacious and nicely furbished. The kitchen is well equipped (salt and pepper provided) and I loved the dish washer. Onsen is connected to B1 floor and our whole family loved it. The activities available at the resorts are good for kids and teenagers. Since we went in summer, many restaurants in the resort are not opened. However, dinner buffet at the Rusutsu resort (Oktoberfest) is great and have a huge variety of local foods. There are a Seicomart and a 7-11 (opens 24 hours) located across the street of the resort.

Stayed in August 2025

If you like resorts, it's great, but it's far away from anything else

Amazingly spacious room, access to the Rusutsu resort's facilities

Stayed in August 2025

It was little far from the amusement park

Very Clean and great view!

Stayed in July 2025

One of the best hotel apartment style accommodation with ski in and out access. Easy access to get to all mountains and short walk to 7/11 and restaurants.

Stayed in March 2025

nothing

location, decoration and cleanliness.

Stayed in March 2025

Not a negative, but a recommendation that in the future for people checking out, that if they are skiing on the checkout day, they be allowed to use a locker and changinf rooms. This was an issue since the bus was around 5pm and we skiied until around 3pm. And obviously need to change clothes etc. So please consider this - even if a cost is involved, guests including myself would happily pay for the convenience. Since we are planning on returning in January 2026, it would be greatly appreciated🤞

Location, room size, freedom and peace in the room, ability to do washing and cook. Basically home away from home.

Stayed in February 2025

Breakfast here is limited. The only cafe downstairs has limited and little food options. Limited means not a wide variety of sandwiches. By 8am, most of the sandwiches have ran out and no top ups. And you can only choose 1 x sandwich and some cookies. The entire cafe has 1 x self help coffee machine. The buffet breakfast restaurant is located at the ski area. If u are unable to ski to the ski area, you can opt to walk to the ski area. Takes 10-15 mins depending on the equipment's you bring along. And no bathtub. :(

It is a Ski in Ski Hotel, just the way to the chair lift is not suitable for very beginners. Skiing back is halfway from the slopes directing to the hotel locker rooms. But good enough. If not there is on demand shuttle to bring/pick you to the ski area - 2mins ride but maybe a 5 -10 mins wait. This is more like a service apartment than hotel. The room is spacious, full equipment kitchen. Convenience stores are nearby to get some instant food if you want to cook. Washer and Dryer in the room that makes the entire stay really awesome. Staffs are friendly and prompt as well.

Stayed in March 2025

Breakfast was limited in choice as some of the options had already closed for the season. Was essentially only 2 choices. Both ok but was expecting more choice

Good location and ski room facility worked well. Rooms clean and comfortable with adequate space. Access to great onsen. Staff friendly and helpful

Stayed in March 2025

Well located, ski in, ski out

Stayed in March 2025

long long way to breakfast location

room layout & its comfort

Stayed in March 2025

The season closed end of March... the snow was still plenty (it had a big dump on last 2 days of our stay). See photo

Ski in ski out. Connected to the Rusutsu resorts. Amazing infrastructure

Stayed in March 2025

We had an enjoyable time at The Vale. The ski in ski out was handy. Our only issue was the temperature of our apartment. Even with the windows open it was too hot. We asked the staff and they explained the hotel is on a central system, which we understood. It was just so hot! Fabulous apartment. Spacious and huge bathrooms. Overall a great experience with helpful friendly concierge. Great to have concierge with lifts to and from local restaurants.

Stayed in March 2025

Nothing, it was wonderful.

Loved the location and the onsen. Talk about luxury!

Stayed in March 2025

Central heating is difficult to adjust and had to turn off and open single window for pleasant temperature. Television is limited to Japanese, unless you have paid Netflix or other accounts. Wi-fi is modern but cannot be accessed, if using older computer versions, so had to utilise free wi-fi in reception. Hokkaido resort liner from airport will leave you at Rusutsu resort main entrance and you need to make your own way to Vale apartments via the extensive long resort hallways and lift/escalators. Vale reception will not assist you to Rusutsu main entrance, if using public transport.

Vale apartments are connected to Rusutsu Resort and best accessed if not using private motor vehicle through resort, although quite long walk with different lift/escalators. Accommodation is modern, clean, quiet, well furnished, included kitchen and supported by helpful reception staff. Access to ski field is convenient and easy. Included breakfast in Rusutsu resort is much apreciated.

Stayed in March 2025

Nothing-everything was perfect

Great location, perfect room for our needs. Staff were v helpful and attentive. Bed and bathroom were both perfectly clean and everything works.

Stayed in March 2025

a bit far away from the breakfast and the main ski sift

The room is nice, comfortable, and super friendly for a family. Love the onsen.

Stayed in March 2025

Some milk for the coffee to start with. The USB charger would be better between the 2 beds so that they could sit on the bedside table between them.

The room we had was fantastic. The buffet breakfast was very fulfilling. We could ski out/in from The Vale to the slopes, so we didn't have to walk. The view to the East Mtn. WOW!

Stayed in March 2025

The ski locker was quit me small and would benefit from some hooks to help store gloves, helmets etc

Convenient access to the slopes. Our apartment was perfect for 5 days on the slopes and it was very handy having kitchen and laundry facilities. The valet service was also handy to get a lift if we needs it.

Stayed in March 2025

Very comfortable hotel with big rooms. Rooms have a kitchen, dining and lounge area. Ski in, ski out with easy access to the slopes. Ski gear rentel is just outside the hotel in Rusutsu resort, which is interconnected. The same corridor also leads to the onsen and shops in the resort. Only a pity that there is no proper convenience store in the resort. But the hotel offers a free shuttle service to the local 7 11.

Stayed in March 2025

If the western breakfast restaurant could be closer to the hotel, that would be great! They could have the Chinese restaurant to offer morning western breakfast as well. The bed could be much better with softer mattress. The current one is a bit hard especially for someone with a tiring snowboard day.

We like the room design, the use of colours that well match the environment with relax comfortable vibes. The onsen is the best, well designed bathing area with outdoor onsen pool.

Stayed in March 2025

It’s away from town , but if you’re there only to ski perfect

Clean , stunning room , large , close to everything

Stayed in March 2025

The lobby is beautiful with a nice polished tile floor. However, it is quite slippery! Fell down and landed square on my bottom. While the lobby flooring is attractive and certainly easy to clean, I would suggest some traction strips or traction bumps as I frequently see in other hotels I have stayed at in Japan.

Great ski in/ski out location. Nice locker area for skis/gear, convenient benches to put on boots and gear. Go out the door about 10 steps and your on a gentle grade that goes right down to the lifts. At the end of the day take that same lift up and follow a nice downward path (with signs) right back to the Vale, walk 10 steps and your back in the locker room. Super comfortable rooms, nice floor plan with galley style kitchen that is well equipped for dining in when desired.

Stayed in February 2025

Expensive restaurants

Location

Stayed in March 2025

That I did not have more time to stay there for longer.

The view from the room is amazing, room is large for Japanese standards, services is great and the hotel staff amazing.

Stayed in February 2025