980-0014 Miyagi, Sendai, Aoba-ku Honcho 2-2-5, Japan
#3 of 127 hotels in Sendai
Guests' ChoiceBased on 295 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
8.6
Facilities
9.4
Staff
9.1
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 July 2025
Brian
United StatesIt was an excellent hotel, and the hot springs were a reason that I stayed there. The bath was very nice. Like all hotels in Japan, my Japanese-fluency makes things easier. They were nice enough to store my baggage before check-in, but I am unsure if services like that are possible without linguistic proficiency.
Stayed in July 2025
Reviewed: 29 July 2025
Janine
AustraliaNothing I didn’t opt for the breakfast as it was a bit expensive for someone who isn’t a big breakfast eater so I can’t comment on this.
Wonderful onsen, sauna, cold plunge pool, indoor outdoor pools. Very clean. Lovely use of wood and tatami matting so the whole hotel you can wear your socks or be barefoot. Comfortable beds and peaceful rooms. Free laundry. You can use your TV to check how busy the restaurant, onsen and laundry is. Also plays lovely relaxation music paired with a peaceful scene. Free noodles at night, free ice blocks after onsen and also probiotic in the morning. Easy walk from Sendai station. Great location near many shops and restaurants.
Stayed in July 2025
Reviewed: 28 July 2025
Roderick
AustraliaNot huge on food options but breakfast and the free noodles make up for it. When in Japan, you only have to walk out the door and find everything you need.
This hotel was magnificent Great location, lovely people and the onsen is terrific. A real ‘oasis’, inexpensive and fabulous
Stayed in July 2025
Reviewed: 9 July 2025
Stuart
United KingdomI can’t fault a thing about this place. We were a group of 5 (family of 4 with 2 small children, plus 1 grandparent) and I just could not find a suitable accommodation in Sendai but found a twin room and double room at this hotel. The double room bed was quite small for 2 adults but the twin beds were actually much larger than singles so worked perfectly for us for 1 adult and child each. Our rooms were right next door to each other, also excellent.
What a place! Definitely premium vibes. Staff had great English. The onsen was a great - cold plunge, hot bath and hot outside bath; we went in the evening and morning. Robes were provided, even in kids sizes for my little ones (who also got kids packs with small tabi socks, toothbrushes and sponge). We loved the free ice creams after onsen. Also the free half-size ramen after 9pm was a great touch! Air con worked great (necessary in the Japanese summer!). Located about 5 mins walk from Sendai station. Easy walk up to the main shopping streets in Sendai.
Stayed in July 2025
Reviewed: 28 June 2025
Takashi
United StatesAlthough the hotel is easily accessible from the train station, you will still need to walk from Sendai Station. However, the subway station is located directly in front of the hotel.
The hotel is a unique onsen-style accommodation located right in the heart of the city. It offers complimentary amenities such as ice candies or creams after the bath, a yogurt-like drink in the morning post-bath, and late-night ramen. While the hotel does not serve dinner, it provides an excellent buffet breakfast in the morning. It is conveniently located near Mitsukoshi and SPal, where you can find “depachika” food. Additionally, there are numerous dining options available for all three meals.
Stayed in June 2025
Reviewed: 26 June 2025
Fuju
ItalyNo
The hot spring and all the hotel is tatami
Stayed in June 2025
Reviewed: 26 June 2025
Bradley
CanadaFun theme to have tatami throughout the hotel. Breakfast was delicious and the hot springs were great. Room was modern and comfortable.
Stayed in April 2025
Reviewed: 21 June 2025
Ylenia
AustraliaNote: There is an onsen on site but tattooed people are not allowed. They can give you some stickers to cover up the tattoos but all signs indicate not allowed. If you have large tattoos you can't cover up with the stickers as they are meant for small tattoos.
Beautiful hotel with Japanese traditional style decor of rooms. Free laundry (100¥ for dryer). Close to the main train station. Room size was good (enough space for moving around with two medium open suitcases).
Stayed in June 2025
Reviewed: 13 June 2025
Katlyn
United StatesI didn’t like covering my tattoos with the sticker for the Onsen but I understand that’s a cultural difference, not necessarily a hotel issue. It would be nice not to have to though.
The property was very clean and well maintained! The hotel is beautiful. The women’s Onsen was very nice! The stay included all necessary amenities. The room was spacious and the bathroom was reasonably sized! I plan to visit again!
Stayed in June 2025
Reviewed: 11 June 2025
Hayley
AustraliaGreat onsen with sauna Free late night ramen Very clean hotel Relatively spacious room for business hotel
Stayed in June 2025
Reviewed: 11 June 2025
Markgmas
United StatesVery charming hotel near the pedestrian zone in Sendai. Easy walking distance to everything. The onsen was a high standard with lots of little perks like probiotics and ice cream at various times of the day.
Stayed in June 2025
Reviewed: 8 June 2025
Nattawoot
ThailandI love the onsen and suana. The room is very clean since all shoes are asked to keep at reception. The room size and accessory is perfect.
Stayed in April 2025
Reviewed: 8 June 2025
Chi
Hong Kongnil
An improved version of dormy inn, which we liked to stay. In very convenient location, only 10 minutes walk from Sendai station or at the exit of the subway station. No shoes in the compound was good. Room was great with good size, clean and neat, beds were comfortable. Free drinks, ice bars and japanese ramen, natural hot spring bath were good. Staff were warm.
Stayed in June 2025
Reviewed: 1 June 2025
Michael
United StatesHonestly, one of the best hotels I've stayed in. The hot springs were amazing. Really high quality and clean. The food was outstanding. The location was very central. Very close to the subway and Sendai Station. Not a lot of good restaurants around, but that's not the hotel's problem; it's just an FYI. Sendai is just not Osaka:) Overall, if I'm in Sendai again, I will definitely book another room at that hotel. Great value.
Stayed in May 2025
Reviewed: 30 May 2025
Eva
New ZealandThe pillows were too flat and hard
It had all the amenities to make our stay comfortable. Looks traditional, feels local, you get a full Japanese hot spring hotel experience without paying ryokan prices.
Stayed in May 2025
Reviewed: 28 May 2025
Selena
AustraliaNothing
Great area, I really like the Dormy Inn Premium hotels for the sento and great breakfasts as well as spacious rooms.
Stayed in May 2025
Reviewed: 26 May 2025
Peter
AustraliaThe hotel is fairly moderate in size and that made it feel quite personal( Not too many people which is a bonus in Japan). For a Japanese Hotel room it was generous in size. A tip for a would be visitor. The standard pillow is firm and hard but you can ask for a soft pillow and the two together make for a good night’s sleep!
Stayed in May 2025
Reviewed: 25 May 2025
Hon
Hong KongThe price of breakfast is a little bit expensive
Few minutes to Sendai station. Lots of restaurants nearby. Onsen is clean. The Japanese breakfast is delicious. Ramen is a bonus.
Stayed in May 2025
Reviewed: 22 May 2025
Nick
United KingdomNothing would happily stay again.
Onsen was great two baths (indoor and outside) and a great hot sauna. amazing facilities free coffee/hot chocolate and also free noodles 930-11PM Very comfortable and spacious room very friendly staff. With comfy yukata to wear during your stay.
Stayed in May 2025
Reviewed: 8 May 2025
Omer
United StatesNothing, it was all great!
Very very nice and comfortable especially for the price.
Stayed in May 2025
Reviewed: 24 April 2025
Ansie
United StatesThe inability to connect two rooms for families
The Onsen
Stayed in April 2025
Reviewed: 21 April 2025
Shelby
AustraliaPillows
Location, staff amazing, onsen a bonus & worth it
Stayed in April 2025
Reviewed: 8 April 2025
Yu
Taiwan- Night parking nearby is quite pricey, we parked from 19:00-next morning 10:00, costed us $3300 yen. - The outdoor public bath is quite small, could only fit 3 people.
+ Very clean and modern renovation while keeping the essence of Japanese culture. + Natural onsen with free ramen and popsicle. + Conveniently located in the centre, easy access to all the sites and shopping malls.
Stayed in April 2025
Reviewed: 7 April 2025
Kelly
NetherlandsEverything about this hotel is fantastic: the natural onsen, helpful staff, extensive breakfast, beautiful rooms and comfortable beds. The location is also very convenient; close to Sendai station.
Stayed in March 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content