Reviews of TOKYO EAST SIDE HOTEL KAIE 4 stars
135-0052 Tokyo-to, 2-8-11 Shiomi, Japan

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewFriendly staff and good breakfast.
Bed is too small and hard and at a very wrong position in the room. One person has to sleep against the wall, which makes it uncomfortable to get in and out particularly at night.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewInitially, we booked only for 2 nights because we were thinking of changing hotels nearer a relative in the suburbs of Tokyo, but a JR station with storage lockers is just across the street, and we were so comfortable in the hotel, we decided to stay in Tokyo East Side Hotel Kaie for the duration of our stay in Tokyo. It has everything inside the hotel premises - a clothes shop, a Family Mart, restaurants, a weighing scale for luggage, a foreign exchange machine good for currencies all over the world, vending machines, microwave, ice dispenser, etc. We arrived very late on our first night but we did not go hungry and had a decent meal because of Family Mart and the microwave.
We stayed for 5 days and we got tired of the same buffet breakfast offerings everyday.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewKids loved the breakfast. I liked it too. Room was really nice. Staff really good.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewClose to train station and Disney. Supermarket in hotel. Didn’t have to book a room with breakfast.
Family room was very narrow and small and in a dingier part of the hotel. Book a different type of room if you are there for a few nights.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewLovely hotel, very clean. Good size room, quiet and convenient location for travelling to all places in Tokyo.
Nothing
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewVery close to train station. The hotel provided bottles of water. You don’t have to book a room with breakfast. There are laundry facilities on site.
Our family room was very small and in a dingier part of the hotel.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGreat value for money. Fun, spacious, super comfortable. Excellent service
Location. It’s away from the soul of Tokyo.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewIt was clean, comfortable, and quiet-- everything I needed to get a good night of rest before/after a day of adventuring! It was right across the street from JR Shiomi station (which goes straight to Tokyo station), a handy grocery store, and some restaurants. It's not in the middle of a busy area or night life, which was perfect for me. The station was only a couple stops from the Disney resort so that was convenient for the days we went to Disneysea/land. I didn't make use of this, but in the lobby there was a cute Mickey Mouse statue with outfits your kids could wear to take pictures. I would definitely stay here again and recommend it to my friends or family visiting Tokyo!
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation, modern friendly staff.
Family bunk room isn’t the most comfortable for a teenage family of four.
Thank you very much for using our facility. All our staff look forward to seeing you again.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe quadruple room was enormous and styled in the traditional Japanese style with tatami mats. It had 4 large single beds and a LOT of space. It was directly across the road from Shiomi Train station, making it extremely easy to get to Tokyo Disneyland (3 stops away). There was a good supermarket directly opposite the hotel on the other side of the train station, making it very convenient to get water and snacks.
Nothing
Thank you for staying at Tokyo East Side Hotel Kaie. We also appreciate your positive review. We are very happy that you had a relaxing time with your children. We look forward to welcoming you and your whole family.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in April 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBreakfast was very average. Staff were not helpful at all. I didn't like the hotel, the room was small and very basic. The hotel does not meet a 4 star hotel standards. again staff were not helpful.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified review