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Reviews of Tottori City Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

680-0055 Tottori, Tottori, Ebisu-cho 471, Japan

#25 of 41 hotels in Tottori

Guests' Choice

Review Score

Based on 99 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    7.7

  • Facilities

    7.3

  • Staff

    8.4

  • Value for money

    7.8

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: September 2, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room - Smoking Only
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was extremely small. AC Unit was a centralized unit and unable to adjust to suit us in the record breaking heatwave.

    Friendly staff

    Stayed in September 2025

  • Reviewed: August 22, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location! Easy walk to a number of great eateries.

    Stayed in August 2025

  • Reviewed: June 30, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 1 night

    Kindness of the staff

    Stayed in April 2025

  • Reviewed: June 16, 2025

    8.0
    Good hotel room with good price and location.
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 1 night

    Room is not very soundproof so I could easily here what is happening in the corridor or in my neighbours' room. Parking spaces could be a bit wider, struggled to get out of my Prius, and parked in the centre of the box.

    Room was clean, spacious and comfortable. Location is great near the centre of Tottori. Staff was very welcoming. The restaurant in 2F of the hotel was very good and not expensive at all, a must visit!

    Stayed in June 2025

  • Reviewed: June 6, 2025

    8.0
    Ideal for a business trip
    • Business trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    Great value, comfortable and clean rooms, excellent location, friendly staff.

    Stayed in May 2025

  • Reviewed: May 17, 2025

    8.0
    Good value for short stay
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bit hard to go to toilet at night

    Clean and very comfortable.

    Stayed in May 2025

  • Reviewed: September 24, 2024

    8.0
    Great Location at a reasonable price.
    • Leisure trip
    • Travelers with friends
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the parking staff were a little difficult. Especially if you find full speed Japanese a bit difficult.

    The location was great.

    Stayed in September 2024

  • Reviewed: June 26, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a permanent noise of a venting system. If 1 is quiet, 5 is loud, it was permanently on 3.

    Good location, nice personnel,

    Stayed in June 2024

  • Reviewed: June 21, 2024

    7.0
    Good location and friendly staff
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are slightly smaller, however it has all the amenities needed

    Friendly staff on-site to help with check-in and hotel is in close proximity with other main attractions of Tottori when driving

    Stayed in June 2024

  • Reviewed: June 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The location, it's a very long walk from the station. Tottori - other than the sand dunes and sand castle museum this town doesn't have a lot of sightseeing and many small businesses seemed to have closed down along the main street (probably a result of the C19)

    Reasonable price, staff were friendly and helpful

    Stayed in April 2024

  • Reviewed: March 12, 2024

    6.0
    Has seen better days
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For being a non-smoking room, it smelled an awful lot like a smoking room. And I couldn't open the window. I guess thats because all the rooms were smoking rooms until a few years ago and the room hasn't seen a rennovation since 40+ years. Cleanness is also as good as stuff gets thats already decades old, it looks very used and everything is yellow. No plug next to the bed, just tells about the age. I could hear my neighbour shuffel in his bed and clearing his throat. The WiFi was horrible at times. Youtube in 144p (about 3pixel per square meter) with a lot of interruptions.

    Staff was friendly and first reception to ask me for my Citizen-card and not the passport after I spoke japanese, made me happy. I was able to enter my room early. Nice area, close enough to the station and bus stop. The restaurant in the hotel was surprisingly good.

    Stayed in March 2024

  • Reviewed: October 16, 2023

    6.0
    Basic hotel in reasonable price
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 2 nights

    No soundproofing, you can hear everything from the hallway and next door rooms.

    Basic room with all the necessities

    Stayed in October 2023

  • Reviewed: October 10, 2023

    7.0
    A basic option that's comfortable with friendly staff but is now showing it's age.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Feels slightly dated and needs a refurb, but OK for us Best nights sleep yet.

    A basic hotel 10 min walk from the station. Friendly staff. Comfy bed and pillows.

    Stayed in October 2023

  • Reviewed: September 11, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room - Smoking Only
    • Stayed 2 nights

    Location was very good

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Small japanese room with small bed. but was comfy.

    Good location and value for money, easy paid parking just next to it.

    Stayed in July 2023

  • Reviewed: August 9, 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very good, a little bit old but very clean and that’s all that matters. Every facilities work perfectly.

    Stayed in August 2023

  • Reviewed: May 26, 2023

    8.0
    Small but convenient at a great price
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It's a tidy hotel with nice staff. Our room was small but adequate, although the bathroom was particularly compact. We had a room on the upper floor so it had an open sunny aspect. It's a flat 10 minute walk from the station and buses to the sand dunes. There's a good tourist office at the station.

    Stayed in May 2023

  • Reviewed: May 2, 2023

    7.0
    it was a pleasant stay
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Smoking Only
    • Stayed 2 nights
    • Submitted from a mobile device

    it’s in nice location and amazing food . a very cosy and comfortable personal sitting space with family for dinner.

    Stayed in May 2023

  • Reviewed: February 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Smoking Only
    • Stayed 3 nights

    The free drinks (wine, champagne, sake and more) in the lobby were a big plus ;) Very friendly and professional staff, good breakfast. The room is very good, and the hotel is really nearby the train station, and the bus stop to go to the beach. Overall a very great stay! Thanks ;)

    Stayed in January 2023

  • Reviewed: January 18, 2023

    8.0
    Convenient and great value for money
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    The room was a little small but it was very convenient.

    Conveniently located city hotel with all the required facilities. It had a nice bathtub and a good view from the room across the city. On site parking is available. The rooms are small but clean.

    Stayed in January 2023

  • Reviewed: November 3, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 2 nights

    We didn't get any explanation about cleaning service at check-in, but we assumed the room would not be cleaned if we didn't put out the "Please Make Up" sign out. We did not put the "Do Not Disturb" sign either because we still wanted the amenities. So we did not put out any sign at all. Despite this, the cleaning staff still came into the room and made up the bed for us. I had some things set that I did not want anyone to touch or move, so I was really upset. What is the point of having the "Please Make Up" sign if the room will be cleaned whether you put it out or not?? The hotel should either a) have rules that are understandable by everyone or b) explain their weird cleaning rules at check-in c) have a separate "Amenities Replacement Only" sign. I would give this place 9/10 if not for this experience.

    The room was big enough for 2 people and there wasn't the usual big desk that just takes space, just conveniently placed 2 tables. What is unusual in Japan, you can actually open a big suitcase in this room (usual rooms are too tiny for this). The bathroom was nice, but the ceiling was low and you shower with your head right next to a dirty fan (there was a lot of dust in it). The reception staff was very nice and accommodating. The hotel is a 10-15 min walk from Tottori station and there is a lot of nice izakaya restaurants on the way. The bus to Sand Dunes, Hakuto Shrine etc. stops 100m from the hotel, so it's easy to get to the sightseeing spots. Lastly, the prize of the room was a steal- what a good deal!

    Stayed in October 2022

  • Reviewed: October 11, 2022

    8.0
    It was a nice hotel, however, they should check their WiFi routers.
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 1 night

    It was a little too far from the station and the WiFi connection was horrible (couldn't watch YouTube videos at the lowest quality).

    The hotel was quite nice, the bed was comfortable and we got free water bottles.

    Stayed in October 2022

  • Reviewed: December 26, 2024

    3.0
    Very small
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds are very small for 2 people to share. The bathroom was also extremely small.

    Only the friendly staff and the cleanliness. But it's not like the cleanliness was amazing, it was just mediocore

    Stayed in December 2024

  • Reviewed: December 9, 2024

    9.0
    Standard business type hotel in riverside location.
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to dislike.

    Location and obliging staff.

    Stayed in November 2024

Showing 1 - 25

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