This hotel chain is the best we came across. The onsen is perfect, the employees of the hotel are helpful and the atmospfere is perfect

Stayed in September 2025

No outdoors onsen on this one, unlike Kanazawa. Midnight noodles aren't available until midnight - only 11pm.

Large onsen with a sauna, a cold water pool, and two warm pools. While the room was the same size as their place in Kanazawa, the layout made it feel more spacious, and the bathroom was Japanese-style with access to spring water. Solid breakfast buffet and midnight noodles. It's tatami-style, so you'll need to check your shoes when coming in, but can then spend all your time walking around barefoot if you want.

Stayed in September 2025

Everything was perfect, the onsen is amazing, the food and all the complimentary food and drink were amazing. The hotel really exceeded my expectations.

Stayed in August 2025

In room onsen was the highlight! I had to take a couple baths a day; it's a wooden ofuro in a full shower room; the ofuro is fed by the hot spring. I even squeezed a bath in 20 min before checkout! There's also a nice public onsen. The room was a cross between business hotel and traditional Japanese room - it had the tatami floor but was small like a business hotel; it wasn't a place to hang out. The whole hotel is no shoes (shoe lockers on the first floor). Great buffet breakfast that included local specialties as well as some western dishes.

Stayed in July 2025

Nothing really. The hotel itself was unremarkable but the onsen facilities were first rate.

Amazing onsen!

Stayed in August 2025

Loved the hotel. Clean, good service, good location, onsen in the room, lovely room. Amenities on point

Stayed in July 2025

I think the breakfast buffet can be improved. More diversity and local food. I know it's standardized for the franchise but I think the local kitchen can spend a bit more effort on designing the menu. It's still good but feels like something was missing.

Good facility. Friendly staff. Comfortable and good value.

Stayed in July 2025

Pillows.

Location. Room. Bath.

Stayed in July 2025

Clean and compact room with onsen and free food/snack in the evening. The bed and pillow were very comfortable. The staff were also helpful and friendly. Highly recommended

Stayed in July 2025

Nothing

The property is a Dormy Inn but more Japanese traditional style. It’s super clean and breakfast was good. Has a great Onsen. And Toyama is a great little town to hang out in for a while. Cleanest town in Japan that I have been in. Lovely people and fun area around the train station for shopping and eating.

Stayed in May 2025

A famous serious business onsen hotel. Like other hotels in this series, the room is small, which means if you have large suitcases, it will be hard for you to find a place for it. However, the Onsen is better than expected, as they provide two types, inside and outside. Both are small but is kind of enough for this type of hotel. Breakfast and the latenight soba is not bad, as expected.

Stayed in April 2025

The bed doesn’t fit me good. Probably personal reason ;( The air conditioner is a bit loud.

Nice hotel with great hot spring, good fit for family trip.

Stayed in June 2025

Unfortunately, they don’t have triple room for our big group

The hotel is clean, all guests have to take off shoes and leave it in locker at ground floor. The double room is just fitted for 2 person, the bed and pillow are comfortable, the bathroom is nice and clean. The public onsen have 6 pools, very good. Staff are friendly and helpful. The restaurant offer free ramen at night and breakfast is fantastic

Stayed in June 2025

Nothing

The location, onsen, breakfast and nightly noodles, meeting my expectations as dormy inns but even nicer.

Stayed in April 2025

Nothing. We are a fan of Onyado Nono properties after our stay in Toyama and Matsumoto ones.

- Courteous staff. Helped us in all our queries - Amazing onsen, both the private in room and the public one - great location and value for money

Stayed in May 2025

Crowded during the late night ramen. Only 2 elevators.

A hotel very similar to a hot spring onsen ryokan experience.

Stayed in June 2025

The hinoki tub in my own room with onsen was amazing. The room was cozy, and I felt like I was in a hideout, which I really treasured.

Stayed in June 2025

Whilst liking the Japanese concept I got tired of walking around on compressed tatami mats and the shoe taking on and off was difficult, not enough Western height seats. The height of bed, chair and stool too low for comfort. The pillows were standard Dormy Inn bags of mortar. The worst in 2 whole weeks of travel excepting same at Dormy Inn Osaka.

Onsens, though often very busy. Location, good a/c, nice Japanese shower tub with spa water. Comfortable mattress.

Stayed in June 2025

Nop

Night noodle service, awesome breakfast

Stayed in May 2025

the room is too small and the pillow is uncomfortable as it’s small and too hard

The room is clean and tidy, the attached bathroom is clean and comfortable, the public bath room security is good with pin door, locker and the powder room amenities are good quality

Stayed in June 2025

The room is a bit small if you're traveling as a couple. We got one small, hard pillow on the bed - another one would have been nice. But the run was certainly clean and everything worked well.

I paid extra for morning breakfast - the buffet was great!

Stayed in May 2025

I prefer check-in by a human staff over self check-in using a kiosk

The overall ambience and theme of the hotel, very Japanese feeling

Stayed in May 2025

Parking is expensive

Loved everything about the hotel, facilities, breakfast, parking (although expensive)!

Stayed in April 2025

The rooms & beds were small but expected. The room temperature was hard to adjust

The location is great with a shopping mall next to it and many cafes, food carts and restaurants nearby. It is also within walking distance to many popular places such as the Glass Art Museum and Matsukawa River. The rooms were quiet at night despite being at the center of the city. The breakfast variety wasn't that wide but was still sufficient for us. And they provided us with many local dishes which we highly appreciated.

Stayed in April 2025