There was a blood stain not from me in the sheets that i discovered in the morning and they didnt do anything about it

Stayed in July 2025

Bed was very hard and uncomfortable. More vegetarian options or varied breakfast foods would have been better. Staff were not helpful at check in.

Breakfast was ok; alternated between Japanese and German breakfasts. Room was a decent size. Location good for accessing City Hall and Chigasaki Station.

Stayed in June 2025

Very close to the train station. Super clean. Decent breakfast. Already a long line at 6:30!

Stayed in May 2025

The bed was high for a baby and a bit hard but since it is a business hotel it is understandable

the location is convenient near aeon mall which my kid went to play. the room is clean and also the facilities. the staff was nice to give us extra pillows we asked. the view is also good

Stayed in May 2025

Location

Stayed in April 2025

Bed was a little too hard. Only local TV and cable programs. Some international news would have been nice.

Good size room, breakfast included, self service laundry at the lobby! Loved the skin care sachets as well from Pola.

Stayed in April 2025

None

Clean and comfortable Good location

Stayed in March 2025

Very clean and well designed rooms. Free breakfast is a plus! However the beds were a little hard. No driveway for cars as well for pick up and drop off.

Stayed in April 2025

Nothing.

Fantastic value. It’s in a great location near shops and restaurants. Very clean, breakfast included. Parking stations are right next door for good prices if you are driving.

Stayed in February 2025

The staff, especially the woman with glasses, she's terrible. I was waiting to retrieve my luggage stored and she could see that I was there with my luggage tag, yet she continued helping another guest who was taking such a long time with tons of questions. She did however tell me to wait for awhile, but with neither a smile nor apologetic facial expression at all. She was determined to help the other guest as long as possible and as long as she wants. It even seemed she did it on purpose. She could at least call for help, a colleague who is simply behind the thin Logo wall. I could even hear that the colleague was behind the wall re-arranging stuff. But the woman with spectacles did nothing. Another thing about his hotel is the check-in time, 4:30pm ... ridiculously late. And check-out time, 10am!!! Yes, ridiculously early. A total of 17.5 hours stay only.

The room was spotless clean. I like how I could adjust the lighting in the room, the light color temperature.

Stayed in February 2025

Nice, clean and easy access to the hotel.

Stayed in December 2024

location is great near shops ,restaurants and train station.

Stayed in December 2024

Very clean and friendly staff. Upgraded our room for an extra 600 yen and it was worth it. The room was big for a business hotel and the bed was extremely comfortable.

Stayed in July 2024

It's a bit too pricy and is doesn't have bath to relax, but you can have a bath in your room.

The breakfast was great, the roo view and room overall was great!

Stayed in June 2024

Breakfast wasn’t great for our family.

Location for visiting friends in Chigasaki was fantastic.

Stayed in July 2024

Bed was comfy but the pillow was a bit too hard for me.

Breakfast was very good! I was surprised at the quality of the free breakfast. It was heathy and very tasty.

Stayed in June 2024

Breakfast was fabulous, accomodation of high standard

Stayed in May 2024

There was a long queue at breakfast. Not enough tables at breakfast on Sunday morning. There was no fruit at breakfast

Good location. Clean and comfortable.

Stayed in May 2024

Water pressure. We understand their policy which cleaning room once every some days, but because of that, the shower drain clogged easily with hair. Maybe need to clean at least the shower drain, or cleaning gloves/bag at the room would be nice.

Mt. Fuji view. Close to a station and big supermarkets. Quiet and clean. Breakfast Ochazuke. Nice cafe with outdoor sitting and a park in front of the hotel. In evening local people gathered with their small dogs, which was a big plus for dog lovers.

Stayed in May 2024

Breakfast was so delicious and the stuff were very kind.

Stayed in April 2024

-

Very new, super clean! No time for breakfast so can't comment on that.

Stayed in February 2024

Long line up for breakfast

Stayed in January 2024

1000am check out seems to be little too early as I had to kill my time. 1100am is fair to me.

Everything is so good.

Stayed in December 2023

Staff need to learn more English to communicate properly

Value for money and cleanliness

Stayed in November 2023