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  5. Reviews of Toyoko Inn Hiroshima-eki Shinkansen-guchi No.2

Reviews of Toyoko Inn Hiroshima-eki Shinkansen-guchi No.2 3 stars

732-0052 Hiroshima, Hiroshima, Higashi-ku Hikarimachi1-13-27, Japan

#84 of 132 hotels in Hiroshima

Guests' Choice

Review score

Based on 243 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.0

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 24 August 2025

    9.0
    Looking for accommodation in Hiroshima. Look no further. Best location and great price.
    • Leisure trip
    • Couple
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location. Best for less

    Stayed in July 2025

  • Reviewed: 24 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I booked two extra nights and paid for them, then the following day I was called and told that I was charged the incorrect rate a d had to pay the difference, I asked if it could be halved because the mistake was not my fault but the staff member couldn't do anything about it. I understand mistakes can happen however meeting me in the middle might have been a better agreed option.

    Great location

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Good location and good value for money
    • Leisure trip
    • People with friends
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was ok for me. But if you have a big suitcase, the room will be small.

    Location and good breakfast for free.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    9.0
    Nice clean with good comfy bed
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    TV channel only in Japan. But not a problem as I can access YouTube on my phone. Nothing to complains really.

    Not too far from the Hiroshima station but the Google maps has mess up a bit on our first time to get into the hotel. A small Lawson is right next to the hotel so it's convenient if got hungry. The room and bathroom is really clean, powerfull shower and the room is not too small have space for a small luggage and has a window for natural light. Laundry machine is good and really powerfull for the dryer. Breakfast is good selection and healthy, also provided a bento box for takeaway, it's really thoughtful for that.

    Stayed in July 2025

  • Reviewed: 27 May 2025

    9.0
    Good choice near station
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Great location near station and restaurants; clean; friendly; Breakfast buffet was a nice surprise. Water and coffee available in lobby. The staff work so hard and everything was OISHII! Rooms were comfortable. Staff was friendly and helpful. Combini store next door. Will stay at this location again. Good value for your money.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    7.0
    Unfortunately I became unwell so most of my stay was in my room, but the hotel was good.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    it met the same standards as the other Toyoko hotels we stayed in during our trip

    Stayed in April 2025

  • Reviewed: 12 May 2025

    8.0
    Value for money
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Convenient location, near Hiroshima train station and the complimentary bfast

    Stayed in May 2025

  • Reviewed: 5 May 2025

    7.0
    Value for money and we got a free breakfast, can’t complain about that. Lovely staff
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed and pillows were uncomfortable however we were only staying for one night.

    Good location close to the train station.

    Stayed in March 2025

  • Reviewed: 29 April 2025

    9.0
    A very good hotel
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 1 night

    We came by the high-speed train, and from the train station, a five-minute walk made it to our hotel. We asked to put our bags aside for a while (until the check-in). After travelling in Hiroshima, we came back to do the check-in (quickly, by machine) and went to our room. ( same as in Matsumoto..) The bed was a bit rigid for me, but it was fine for a one-night. Dinner was wonderful in a restaurant nearby (Shushi, and great ones). breakfast was good in the hotel, and then we went to the train station to our last stop Tokyo.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    8.0
    Real value for money...little human touch....though Japanese efficiency is 100%
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    Breakfast

    Value for money

    Stayed in April 2025

  • Reviewed: 21 April 2025

    7.0
    Best location and affordable stay
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast timings are very early, should be extended till 10 am

    Location is very close to Hiroshima station, 5-7 min walk

    Stayed in April 2025

  • Reviewed: 20 April 2025

    8.0
    Was ok
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was basic and very low quality

    Convenient for the sights

    Stayed in March 2025

  • Reviewed: 17 April 2025

    7.0
    Great location.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The picture of the room I booked was not the room we got. I booked a room with a big bed in the middle of the room. The room we got was smaller room and the bed was against the wall. Challenging to get out of. The breakfast was enjoyable.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    7.0
    Nice room and location, terrible breakfast
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room, location very good breakfast service very poor, very noisy, too many people at Small space. Limited choice.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    8.0
    Good value for money and good location!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Great location! We arrived by the shinkansen then just walked our suitcases over to the hotel. The room was clean, comfortable and despite the small size, it felt roomy enough for us two. It was quite busy when we went (we visited during peak tourist season) and we tried to get breakfast but both times it was so packed that we just left to get on with our day.

    Stayed in April 2025

  • Reviewed: 24 March 2025

    8.0
    Great overnight stay!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Nothing!

    Very convenient for the station and very reasonably priced.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room temperature is difficult to control. Either too hot and dry or too cold.

    Breakfast is good.

    Stayed in March 2025

  • Reviewed: 18 January 2025

    9.0
    Comfortable stay.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is near to Hiroshima station, so it is very convenient for us after our Shinkansen ride to Hiroshima. The hotel provides complimentary breakfast and also allows guest to take away the breakfast.

    Stayed in January 2025

  • Reviewed: 4 January 2025

    8.0
    clean and well located hotel
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Need to indicate the direction or exit to chose from the train station to reach hotel as there is a north and south exit ..

    Staffs were friendly and ready to help with questions. Location is near to Hiroshima train station .. facilities are well maintained and like they make a point to serve local Japanese breakfast. They have those hanger string install in the toilet which make it easy if you want to hang few pcs of clothes after washing

    Stayed in January 2025

  • Reviewed: 4 December 2024

    7.0
    I would recommend Toyoko Inn if you don't mind the language barrier.
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 3 nights

    The breakfast area was too small. You had to wait for an eating space or you could pack the food and ate in your room.

    The breakfast was better than expected. The kitchen staff were working very hard to bring food to the service area. I stayed in Japan for more than 19 days during this trip and I found that the room size in Toyoko Inn was far larger than the other hotel chain which I stayed and was more expensive.

    Stayed in November 2024

  • Reviewed: 2 December 2024

    8.0
    Very good
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location, close to train and bud station. Clean rooms and so helpful staff.

    Stayed in November 2024

  • Reviewed: 1 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    1) Room Small 2) Breakfast so so

    Location just 5 min from station

    Stayed in November 2024

  • Reviewed: 27 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Air-conditioning

    Location

    Stayed in November 2024

  • Reviewed: 21 November 2024

    8.0
    Its nice
    • Leisure trip
    • Couple
    • Twin Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Near the station

    Stayed in November 2024

Showing 1 – 25

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