Reviews of Toyoko Inn Hiroshima-eki Shinkansen-guchi No.2 3 stars
732-0052 Hiroshima, Hiroshima, Higashi-ku Hikarimachi1-13-27, Japan
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewLocation. Best for less
Thank you very much for your stay this time. We sincerely look forward to your next visit and hope you choose our hotel again.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location
I booked two extra nights and paid for them, then the following day I was called and told that I was charged the incorrect rate a d had to pay the difference, I asked if it could be halved because the mistake was not my fault but the staff member couldn't do anything about it. I understand mistakes can happen however meeting me in the middle might have been a better agreed option.
Thank you very much for using our hotel. I sincerely apologize for the inconvenience caused by our mistake. We will make efforts to prevent a recurrence.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewStaff incredibly nice and accommodating, and very good location for access to Hiroshima Station and nearby sightseeing!
Thank you very much for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewLocation and good breakfast for free.
It was ok for me. But if you have a big suitcase, the room will be small.
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to pursue aiming for hotels that will be selected by many custom… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNot too far from the Hiroshima station but the Google maps has mess up a bit on our first time to get into the hotel. A small Lawson is right next to the hotel so it's convenient if got hungry. The room and bathroom is really clean, powerfull shower and the room is not too small have space for a small luggage and has a window for natural light. Laundry machine is good and really powerfull for the dryer. Breakfast is good selection and healthy, also provided a bento box for takeaway, it's really thoughtful for that.
TV channel only in Japan. But not a problem as I can access YouTube on my phone. Nothing to complains really.
Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. We look forward to seeing you soon on your next visit.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGood location, staff was very kind and amazing. Breakfast was nice.
Beds were very hard. The top blanket was dirty.
Thank you very much for staying at our hotel the other day. However, I apologize for any inconvenience caused by having you pointed out. We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay. We look forward to the your next visit to Japan, and thank you for receiving valuable opinions. Thank you.
Thank you very much for staying at our hotel the other day. However, I apologize for any inconvenience caused by having you pointed out. We will continue to devote our efforts to improving based on your opinions so that we can offer you a… Show more
Reviewed: 8 July 2025 · Stayed in May 2025
Verified reviewReviewed: 22 June 2025 · Stayed in April 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewSpotless clean, great staff and excelent location!
E writhing was perfect
Thank you very much for choosing our hotel this time. We are very delighted to receive your kind words. We are determined to continue striving to provide a hospitality that is attentive to many customers. All of our staff sincerely look forward to your next visit. Toyoko Inn Hiroshima Station Shinkansen Exit II
Thank you very much for choosing our hotel this time. We are very delighted to receive your kind words. We are determined to continue striving to provide a hospitality that is attentive to many customers. All of our staff sincerely look for… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewFree breakfast was awesome! Bigger rooms for good price.
Thank you for staying at our hotel. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewGreat location near station and restaurants; clean; friendly; Breakfast buffet was a nice surprise. Water and coffee available in lobby. The staff work so hard and everything was OISHII! Rooms were comfortable. Staff was friendly and helpful. Combini store next door. Will stay at this location again. Good value for your money.
Thank you very much for staying at our hotel. We look forward to seeing you soon on your next visit.
Reviewed: 27 May 2025 · Stayed in April 2025
Verified reviewit met the same standards as the other Toyoko hotels we stayed in during our trip
Thank you very much for choosing our hotel this time. We are determined to continue making efforts to provide hospitality that caters to many customers in the future. All of our staff sincerely look forward to your next visit. Toyoko Inn Hiroshima Station Shinkansen Exit II
Thank you very much for choosing our hotel this time. We are determined to continue making efforts to provide hospitality that caters to many customers in the future. All of our staff sincerely look forward to your next visit. Toyoko Inn Hi… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewOnly thing to recommend this place is close proximity to Hiroshima Shinkansen station and room & bathroom were clean
Breakfast! No western options at all, not even juice. Check in staff barely helpful. Only spoke to me in Japanese but when I struggled with self check in machine she rolled eyes & checked me in using the English instructions.
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hot… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewConvenient location, near Hiroshima train station and the complimentary bfast
Nothing
Thank you for staying at our hotel. We look forward to seeing you soon on your next visit.
Reviewed: 8 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in March 2025
Verified reviewGood location close to the train station.
Bed and pillows were uncomfortable however we were only staying for one night.
Thank you very much for staying at our hotel the other day. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewWe came by the high-speed train, and from the train station, a five-minute walk made it to our hotel. We asked to put our bags aside for a while (until the check-in). After travelling in Hiroshima, we came back to do the check-in (quickly, by machine) and went to our room. ( same as in Matsumoto..) The bed was a bit rigid for me, but it was fine for a one-night. Dinner was wonderful in a restaurant nearby (Shushi, and great ones). breakfast was good in the hotel, and then we went to the train station to our last stop Tokyo.
Thank you very much for choosing our hotel this time. We are committed to making every effort to provide hospitality that is close to many customers in the future. All of our staff sincerely look forward to your next visit. Toyoko Inn Hiroshima Station Shinkansen Exit II
Thank you very much for choosing our hotel this time. We are committed to making every effort to provide hospitality that is close to many customers in the future. All of our staff sincerely look forward to your next visit. Toyoko Inn Hiro… Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewValue for money
Breakfast
Thank you very much for staying at our hotel the other day. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewLocation is very close to Hiroshima station, 5-7 min walk
The breakfast timings are very early, should be extended till 10 am
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, … Show more